Dear MasatoWere very happy for your stay with us, we appreciate the time you took to share your experience with us. Were very sorry that we didnt meet your expectations and due to the incidents that you mention, thanks to your comments, we will work with our corresponding areas to improve and ensure that you have a pleasant stay.We hope to be able to assist you again and that you check our improvements, in addition, any assistance we can gladly help you at the concierge desk or at extension 0.Cordially, General Manager.

Dear Guest Thank you for beign our guest and for your visiti. Cordially

Dear Dianawhat a great feedback we see, thank you so mucha for your kind words.sincerely

Dear LAURAThank you for taking the time to review your stay at Playa los Arcos Hotel. We know you have many choices and we are thankful that you have chosen us to enjoy your holiday in PV. We are happy that we met your expectations and that you thoroughly enjoyed your stay with us, making mention to the rooms, amenities, food, and the friendly hospitality of our staff. We certainly look forward to having you return to stay with us in the near future.cORDIALLY

Dear LangThank you for taking the time to provide your feedback. We are delighted you had an amazing experience at the Playa Los Arcos. We are glad you enjoyed our great location and pools areas. We appreciate you noticing our efforts in updating and up keeping the resort as well as our friendly staff.We truly appreciate your suggestions regarding the rooms improvements we will share that with our Division managers we are so happy to be welcoming you back soon and share new experiences at Playa Los Arcos Hotel.Cordially

Dear Scott Christopherwe are absolutely thrilled to read about your glorious experience. We are also happy to hear you loved the location, accommodations provided, commitment to clean. We cannot wait to welcome you back for another more memorable experience in the future at your home Playa Los Arcos Hotel.sincerely

Dear CindyThank you for letting us pamper you, we would have liked to identify the reason for your rating, we hope to have a new opportunity to make your future stay an unbeatable experience.cordially

Dear jeffreyThank you for taking time to review your stay with us. We are grateful that with our lovely atmosphere, charming and helpful staff, we have been rated as a friendly hotel. We definitely look forward to welcoming you back to Playa Los Arcos Hotel.Cordially

Dear CharlaThank you for taking the time to review your stay at Playa los Arcos Hotel. We know you have many choices and we are thankful that you have chosen us to enjoy your holiday in PV. We are happy that we met your expectations and that you thoroughly enjoyed your stay with us, making mention to the rooms, amenities, food, and the friendly hospitality of our staff. We certainly look forward to having you return to stay with us in the near future.

Dear Marinawe are absolutely thrilled to read about your glorious experience. We are also happy to hear you loved the location, accommodations provided, commitment to clean. We cannot wait to welcome you back for another more memorable experience in the future at your home Playa Los Arcos Hotel.Cordially

Dear MartinWe are truly sorry that we did not meet your expectations and will continue with our continuous on the job in an effort to ensure all areas of service are flawless. We sincerely hope that you would return to PV again in the future and you would consider to stay with us once again to show you our new renovations of services and products that we have for you.sincerely

Dear AlyssaOur style is more colonial so this makes the difference from the other resorts, however we appreciate your comments, thank you for allowing us to serve you and be part of your experience on this visit. We hope to see you soon.Cordially

Estimada paulinaGracias por dejarnos saber de tu experiencia con nosotros, si contamos con estacionamiento propio en días festivos se llega a saturar pero contamos siempre con un lugar donde poner tu vehículo, nos disculpamos si fue este el caso sin embargo esperamos hayas disfrutado al máximo todas nuestras bondades así como nuestros servicios, esperando contar siempre con su preferencia.cordialmente

Dear ApolinarThank you for staying at Playa Los Arcos HotelWe are deeply concerned about the feedback that you have given as it does not reflect the level of service that we wish to provide. As a colonial and family hotel, we believe in the importance of providing a most memorable stay experience for all our guests, and have taken your feedback into serious review. Rest assured that we will be looking into this to ensure that our levels of service are improved upon.We do hope that we will have the opportunity to redeem ourselves by welcoming you back again.Sincerely

Estimada HildaGracias por hospedarse en el Hotel Playa Los ArcosEstamos profundamente preocupados por los comentarios que nos ha brindado, ya que no reflejan el nivel de servicio que deseamos brindar. Como hotel colonial y familiar, creemos en la importancia de brindar una experiencia de estadía inolvidable para todos nuestros huéspedes, y hemos tenido en cuenta sus comentarios en serio. Tenga la seguridad de que estaremos investigando esto para asegurarnos de que nuestros niveles de servicio mejoren.Esperamos tener la oportunidad de redimirnos dándote la bienvenida nuevamente.sinceramente

Dear ENRIQUE FFor our magnificent location we thank you for choosing this great option a little corner away from the hustle and bustle where rest, peace and tranquility is a guarantee, thank you for letting yourself be our special guest.cORDIALLY

Dear BeckyThank you for your fantastic review regarding your stay at Hotel Playa Los Arcos. It was a pleasure to read we were able to meet your expectations and that you could experience our downtown luxury haven with all the benefits. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team, thank you again for your feedback, and we look forward to welcoming you back.Cordially

Dear ThomasThank you so much for taking the time to give us such a lovely review of your recent stay. Your feedback is very important to us.We are glad to know that our service made your stay an exceptional experience. I will definitely pass on your complimentary remarks to all staff.We certainly look forward to welcoming you back again soon!Cordially

Dear JenniferThank youcordially

Dear Lisa Janewe are absolutely thrilled to read about your glorious experience. We are also happy to hear you loved the location, accommodations provided, commitment to clean. We cannot wait to welcome you back for another more memorable experience in the future at your home Playa Los Arcos Hotel.Sincerely

Dear ClaudiaThank you so much for taking the time to share your valuable feedback. I was sorry to hear your dissatisfaction of our accommodations. We do strive to give the very best experience to our guest. Our apologies that we fell short .Your compliments on our team and our convenient location are greatly appreciated. Should your travels return you to us we would love the opportunity to restore your faith in us.Cordially

Estimada YalitzaGracias por permitirnos atenderla en esta su casa, agradecemos su preferencia y en espera de volver a compartir nuevas experiencias en un futuro esperamos su llegada nuevamente.Cordialmente

Dear EMILYthank you for rating us

Estimada ClaudiaAgradecemos su visita y que nos haya compartido su calificacion de nuestros servicios.Cordialmente

Sear Claudiagreatcordially

Dear LuceroWe sincerely appreciate you taking the time to share your experience. We are very sorry about the issues you experienced while visiting our resort. We strive to provide comfortable and welcoming accommodations, and we apologize that we fell short of that during your visit. We have shared your feedback with our team for improvements. Thank you again and we hope to have the opportunity to welcome you back again for a much-improved experienceCordially

Dear Jacob BridgerThank you for being our guest and we hope see you sonnercordially

Estimada ValericaGracias por su visita cordialmente

Dear Matthew Jamesthank you for your visitcordially

Estimada Karenagradecemos nos haya dejado su calificación, nos hubiera encantado haber detectado la razón por lo que califica 3 para trabajar en las areas de oportunidad esperamos volver a tener la oportunidad de atnderles.cordialmente

Dear IrmaWe are truly sorry that we did not meet your expectations and will continue with our continuous on the job in an effort to ensure all areas of service are flawless. We sincerely hope that you would return to PV again in the future and you would consider to stay with us once again to show you our new renovations of services and products that we have for you.Sincerely

Estimada AzucenaGracias por su visita a esta siempre su casa Hotel Playa Los Arcos esperamos tener el gusto nuevamente de recibirlos.sinceramente

Dear Rose Marie, thank you very much for choosing us as hosts during your stay in the city, as well as for taking the time to give us your review.We hope to see you again in this your home to continue creating unforgettable moments.Sincerely, General Manager.