Excellent property we’ve stayed here for 6 years straight and we will be back again in December
Brad
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
vernon、raleigh
2024 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my fifth time at the property and it was wonderful as usual. Beautiful resort with great service. Ill be back late summer.
vernon
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Daniel
家族旅行
2024 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
At check-in received very little info about property amenities and layout.
Pool staff did not treat each customer equally with addressing and questioning who belonged there and who did not. Thankfully management made up for it by accommodating us with a complimentary spa treatment, as it was our anniversary as well.
Had a great time engaging with late night staff members in the entertainment area.
Service at the restaurant was good, but the best thing were the killer BloodyMarys.
Daniel
2024 年 3 月に 2 泊滞在
8/10 (良い)
Nicole Michelle
2024 年 3 月 16 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property is one of the newer properties on the beach. It was clean and in good repair. The staff wasn’t as friendly or proactive about service as I’ve experienced in other resorts in Dominican Republic.
The restaurant food was not my preference but they had many different options.
Nicole Michelle
2024 年 3 月に 4 泊滞在
8/10 (良い)
Christopher
2024 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Goodly
Christopher
2023 年 12 月に 14 泊滞在
10/10 (非常に良い)
LANAKILA
2024 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly and welcoming from check-in thru checkout. I thoroughly enjoyed my time there and will choose this hotel if there's availability
LANAKILA
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Allison Sue
カップルで旅行
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern and clean!
Allison Sue
2024 年 2 月に 7 泊滞在
8/10 (良い)
Kathy
カップルで旅行
2024 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great pool, spacious room.
Bathroom was clean, modern and spacious, but shower water system was poor, water drained out onto the floor.
Good quality sheets, but did not fit the bed correctly.
Air conditioner filter needs to be cleaned...bad smell.
Kathy
2024 年 2 月に 6 泊滞在
10/10 (非常に良い)
Darren
カップルで旅行
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property beautiful stay
Darren
2024 年 1 月に 7 泊滞在
4/10 (不満)
Ricardo
家族旅行
2024 年 1 月 28 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I have been a recurrent customer of this hotel for many years. Hotel service has been deteriorating over time. I will not go back to stay at this hotel any longer. Aside from the staff of the swimming pool who do a great job, We were forced to sign at check in an acknowledgement on limitations the hotel imposed on the use of pool chairs that seems other guests either did not comply or were not informed. Staff at the front desk was not friendly, on the contrary quite rude. Customer satisfaction is certainly neither a priority for the front desk staff nor of the hotel management. Customers are disposable items in this hotel.