6/10 (普通)
Alexander
グループ旅行
2024 年 5 月 6 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
My stay here was good for the most part. So convenient. Close to two beaches, close to many restaurants, the hotel has its own drinks and food with reasonable prices. The room has AC, there is a pool. Everything was mostly great for the price.
One of my two complaints would be the staff. The staff was a bit mediocre and careless. After we checked in, we asked for extra towels and the lady helping us made a face as if we were bothering her and we asked for something absolutely unreasonable.
The day after, we wanted to get drinks and one of the ladies helping refused to give us the menu and told us the price herself. We insisted again for the menu and then we saw the drinks much cheaper.
My second complaint is that they gave us a room right in front where the staff sits to wait for clients. If we opened the curtains the staff would be able to look into our room. Also, our room was right next to the bar and they were blasting music until 3am.
Overall, I would come to this hotel again just because of the amenities. I would just not engage with the staff that much. For the price, I think it’s worth some of the hassles. I still had a great time overall.
Alexander
2024 年 5 月に 1 泊滞在