We had to pay more 40US$ for special dinner end of the year. But it was amazing! There were many lobsters and cakes, champagne. And also hotel facility was good. Pool, beach, room, food, alcohol, coffee and restaurant...
宿泊されたお客様
2018 年 12 月に 2 泊滞在
8/10 (良い)
Stuart
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I always like the people. They are friendly and helpful. What I didn't like is that there was some type of mold in the water container of the tea/coffee maker. Also, my jacuzzi didn't work. The plug didn't go down. My room was 13212.
Stuart
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Aldemar Sanchez、Elmhurst
2024 年 5 月 17 日
Aldemar Sanchez
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Yaritza
カップルで旅行
2024 年 5 月 12 日
良かった点 : 施設のコンディションと設備
Excelente atenciones
Yaritza
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Yubi
カップルで旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La comida 10 de 10 Excelente
Yubi
2024 年 5 月に 1 泊滞在
6/10 (普通)
Robert
グループ旅行
2024 年 5 月 9 日
気になった点 : 設備とサービス、施設のコンディションと設備
Stayed here for 3 nights and was not impressed. The resort is very basic and average. The price made sense once I got there and seen what was offered. The food was not good quality at the buffet and the restaurant Oregano was only slightly better. The wait staff was usually pleasant and were quick to notice you sit down and get your drinks. The drinks were super sugary and very limited. Only 1 local beer option and well liquor for the few mixed drinks they make. The room was average and showed many signs of wear and tear. The sheets had some small stains in places and the glass in the shower was not clean. The floor seemed clean and the a/c worked but the remote was a little touchy. The bed was overall pretty comfortable as were the pillows. It downpoured for the second half of my second day there. The entire resort was flooded and the walkways had 6 inches of standing water on them. Its a beach resort so not the biggest problem except for during this rain a friend staying 1 room over had the ceiling in the bathroom start pouring down water. He called the front desk as well as placed a complaint on their website where you can post issue you are having. No on showed up or called him back. The next day we stopped by the front desk, they said they would get someone over there and still no one showed up. I had no hot water in my room on the 3rd night and another friend I was with that was in a different building had no hot water for 2 days with no help from the front desk.
Robert
2024 年 5 月に 3 泊滞在
8/10 (良い)
Kenneth
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Need more service on the beach
Kenneth
2024 年 5 月に 2 泊滞在
6/10 (普通)
Elizabeth
2024 年 5 月 6 日
良かった点 : 清潔度、施設のコンディションと設備
Elizabeth
2024 年 5 月に 2 泊滞在
6/10 (普通)
Evelyn
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was spacious but it was a bit musty or humid smelling. Room service was slow so it’s better to go to the buffet.
Evelyn
2024 年 5 月に 2 泊滞在
4/10 (不満)
Wander
カップルで旅行
2024 年 5 月 5 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
El inicio de mi estadía acá fue traumante, ya que tuve que esperar 2 horas para que mi habitación estuviese lista, luego de eso ordené en varias ocasión el servicio a la habitación y lo que pedía me lo llevaban incompleto luego me decían que me iban a llevar lo que faltaba y nunca me llevaron nada, considero que no es justo