4/10 (不満)
Angel
家族旅行
2024 年 5 月 29 日
気になった点 : 施設のコンディションと設備
The property itself was nice and seem clean inside the room with the exception of the bedding, the bed cover was full of stains, my wife had to put the towels to sleep on because the sheets did not look clean, there was trash in the stairs leading to the room, the room was clean but had a smell like if it was just fumigated. We were told there was 8 or 9 TV channels, but we could only see about 3 the rest was so grainy and no sound. The air conditioning was so loud we could not sleep so we had to turn it off. They were busy so I did not have a choice of a different room, I was at the end of the hotel.
I was trying to take a shower and only got cold water, I let it run for a bit to see if it got hot but never did, when I contacted front desk I was told that it can take up to half hour for the hot water to reach that far because I was at the end of the hotel or that other people taking showers had used up all the hot water. The attendant at the front desk was very nice and friendly, but the person that showed us the room acted almost as if she was being bothered by showing the room. WIFI was only available on by the pool, pool was nice.
Angel
2024 年 5 月に 2 泊滞在