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Portal Austral

2.5 star property
Travelers warm up by the cozy fireplace after exploring the nearby dock, starting each day with continental breakfast before planning their Puerto Montt adventures

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Located near Puerto Montt Cathedral, Portal Austral provides a welcoming retreat with continental breakfast and free in-room WiFi. Guests relax in the garden or gather by the lobby fireplace, with convenient luggage storage and coffee/tea service to fuel their day's explorations.

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
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About this property

Portal Austral

  • Bed & breakfast near Plaza de Armas
  • Located close to Dock and Puerto Montt Cathedral, Portal Austral provides free continental breakfast, a garden, and a fireplace in the lobby. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Multilingual staff, tour/ticket assistance, and luggage storage
    • Smoke-free premises and coffee/tea in the lobby
  • Room features
  • All guestrooms at Portal Austral boast comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
  • More conveniences in all rooms include:
  • Heating, housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Portal Austral pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Portal Austral?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Portal Austral?

Check-out is at 11:00 AM.

Where is Portal Austral located?

Situated in Puerto Montt, this bed & breakfast is within a 15-minute walk of Plaza de Armas, Puerto Montt Cathedral, and Dock. Mall Paseo Costanera and Angelmo Fish Market are also within 1 mi (2 km).

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Reviews

Reviews

2.0

2.0

Amenities

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Bruce

Disliked: Staff & service, amenities, property conditions & facilities
When I arrived the woman said there was no reservation for me, that they were full and that they do not have an agreement with Expedia. I could find no other place to stay that night. It’s unclear to me if this issue is with Portal Austral or Expedia. Lame!
Stayed 1 night in Feb 2025