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Gran Pacifico

3.5 star property
Travelers start their day with a hearty breakfast and end it with ocean views at this coastal haven where attentive service enhances the seaside experience

Choose dates to view prices

Gran Pacifico, by the sea, welcomes guests with a breakfast buffet to fuel morning adventures. Enjoy in-room WiFi to stay connected, a bar for evening relaxation, and multilingual staff to help you discover local attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is ￥12,931
￥12,931 total
Jul 27 - Jul 28

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

A hotel room with a large bed, wooden headboard, bedside lamps, a nightstand, a desk, and a wardrobe.

Standard Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a chair. There are two bedside tables, a lamp, and a window with curtains.

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite

A hotel room with a large bed, a desk with chairs, a TV, and a window with a view of the sea.

Junior Studio Suite

  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A room with a large window, a sofa, a chair, a small table with a plant, and a suitcase.

Suite

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a phone.

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite, Multiple Beds

A hotel room with two beds, a desk, and a chair. There are two bedside tables, a lamp, and a window with curtains.

Junior Studio Suite, Multiple Beds

  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

Bed in dormitory SUPERIOR

  • Sleeps 1
  • Free WiFi

Bed in dormitory SUPERIOR SEA VIEW

  • Sleeps 1
  • Free WiFi
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About the neighborhood

Located in Puerto Montt, Gran Pacifico is by the sea. Paseo del Mar Mall and Dock are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Aiken del Sur and Lahuen Nadi Natural Monument. Casa del Arte Diego Rivera and Galería y Centro Cultural Bosque Nativo are also worth visiting. Visit our Puerto Montt travel guide
Map
5480000, de los Lagos, Puerto Montt, Urmeneta 719

What's nearby

  • Paseo del Mar Mall
    1 min walk - 0.2 km
  • Puerto Montt Cathedral
    6 min walk - 0.5 km
  • Plaza de Armas
    6 min walk - 0.5 km
  • Dock
    6 min walk - 0.5 km
  • Mall Paseo Costanera
    7 min walk - 0.6 km

Getting around

  • La Paloma Station
    10 min drive
  • Puerto Montt (PMC-Tepual)
    28 min drive

Restaurants

  • Café Sherlock
    5 min walk
  • Café Central
    5 min walk
  • El Caldero de las Brujas
    5 min walk
  • Crypta Necro Art Bar
    5 min walk
  • McDonald's
    5 min walk

About this property

Gran Pacifico

  • Hotel by the sea
  • Consider a stay at Gran Pacifico and take advantage of a free breakfast buffet, a restaurant, and a bar. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • A 24-hour front desk, an elevator, and smoke-free premises
    • Multilingual staff, tour/ticket assistance, and concierge services
    • A porter/bellhop, newspapers in the lobby, and a front-desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Gran Pacifico offer thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Navegantes

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Gran Pacifico pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Pacifico?

As of Jul 26, 2026, prices found for a 1-night stay for 2 adults at Gran Pacifico on Jul 27, 2026 start from ￥12,931, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Gran Pacifico?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Gran Pacifico?

Check-out is at noon.

Where is Gran Pacifico located?

Situated by the sea, this hotel is within a 10-minute walk of Paseo del Mar Mall, Colonizacion Alemana Monument, and Puerto Montt Cathedral. Iglesia Catedral and Plaza de Armas are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Pacifico Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 127 out of 232 reviews
Rating 8 - Good. 70 out of 232 reviews
Rating 6 - Okay. 18 out of 232 reviews
Rating 4 - Poor. 11 out of 232 reviews
Rating 2 - Terrible. 6 out of 232 reviews

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
The suite was beautiful, spotless, and the bed was very comfortable!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Silvana G

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The restaurant on the terrace it’s a must. The view is beautiful and the food amazing.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Stephen

Liked: Staff & service, amenities
Breakfast was very good. Staff were exemplementary. Building is getting a bit old however.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff helpful with our very late checkin.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great view and location. The staff were all very helpful and pleasant. The food was outstanding: seafood and fish. Rooms were clean and the bed and bedding were comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Location and dining room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and convenient. Also, hands down the best breakfast experience I’ve had at a hotel!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Juan Diego Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, breakfasts were ok
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice hotel nice rooms
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 3 nights in May 2024
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and thanks for upgrading our room to a sea view room. Really enjoyed the view! We enjoyed our stay. Thanks!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and rooms were large and comfortable
Stayed 1 night in Feb 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Good room, great bed. Excellent breakfast. But the staff at check-in were terrible. Long wait then gave us the wrong room and we had to be moved.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Location, staff at the front desk, service in the dining room, chef/ seafood and fish, and bed comfort were all excellent. Super helpful and kind given our changing circumstances. Walking the boardwalk and Saturday fish market were an enjoyable addition to our stay and easily accessible from the hotel. Thank you.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with great food

Friendly & helpful. Great food!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Wendy

Liked: Amenities
Nice view, clean comfortable- good breakfast. Will be returning- definitely
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Paty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, staff friendly and helpful. We had to check out early and they packed us a hardy breakfast to go! Nice views!
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place

Big rooms, big bed, very helpful staff, spoke fairly good english. Very comfortable stay, english speaking tv channels, decent breakfast, stunning views. Very close to the center & the bay front, supermarket was 50mtrs away, also had car parking.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing as they were so friendly & went out of their way to help us with everything that we needed They arranged a taxi to take us to the airport in the morning & even packed a breakfast bag to go for us. It was a nice bonus that they spoke English too.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Paul

Liked: Staff & service, amenities
Faded elegance. Nice restaurant/breakfast area. Great views. Convenient parking in adjoining car park. Room comfortable but somewhat drab and in need of more attention to detail - for example, thick dust on some window sills and chair frame, loose toilet roll holder. Access corridor carpets looked like they could do with a thorough shampoo or, better still, replacement.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service
The carpets in the hallways had multiple stains, the carpet in the room could use a good cleaning or removal. The shower walls needed attention, grout and seals were showing signs of deteriation. Our window over looking the ocean side, one of the windows had gone milky. The staff were great! The dining on the 10th floor was amazing, both the view and the food.
Stayed 5 nights in Jan 2025
Verified

6/10 Okay

Fabio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

The property is more than a little bit tired.

The location is good, with a top floor restaurant with a view. Rooms were spacious, with plenty of room for luggage. The people were polite and helpful. The property’s condition is tired and stained. Hallway carpets are stained, ceramic tile on the bathroom floor was blackened. Some mold around the bathtub, baseboards coming away from the wall. We arrived early and had to carry luggage to a lower level and back up. On checking out, they ran our credit card twice trying to pay our bill for dinner (waiting to see if we will be charged double…). Dinner in the restaurant was good( fondue for two).
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Silvana G

Liked: Cleanliness, amenities, property conditions & facilities
Top notch
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and provided a great service. Breakfast was very good with a breathtaking view. The room was comfortable.
Stayed 2 nights in Sep 2025