Dear guest, Thank you for your review. Best regards,

Dear Mr. Bradley Kahler,Thank you for your review following your recent visit in Hotel Cucuve.We have host you in the room you have booked, a standard room, our front desk staff offers you the Premium VIP perk, that you didn't wanted to receive.All our information it is shown in every platform online, when you book a room, you agree this information.We would like to inform you that in Galapagos all the establishments needs to follow sustainable ways to live in here, not only in Hotel Cucuve, but in the archipelago, it is not possible to have elevators due to the big amount of energy that it is needed to operate. In Hotel Cucuve we have only 2 stairs (2 floors)Our internet connection is provided by 2 starlink antennas, we are sorry, the estability of the service depends on the satellite provider, the Galápagos Islands are located in the middle of the ocean.Your shirt wasn't ruined, we delivered ironed and you agreed and tip the staff for this service.We have tried to explained how everything works in the Galapagos Islands and in the hotel, because the waste of energy is regulated by several institutions, but unfortunately, we have received phone hang ups and closes the door in front of us from you.It is super important that every visitor knows very well the place they are visiting, this is part of our briefing on arrival that you didn't wanted to receive.Our staff deserve respect.Wishing you a good sail in your cruise.Best regards,Ana Isabel Villacres & Hotel Cucuve Staff

Dear Mrs. Ann Blalock,On behalf of the staff, i would like to thank you very much for your lovely review., it has been a pleasure to host you.We are glad to read that you have found our location very convenient.Warm regards,Ana Isabel Villacrés & Hotel Cucuve Staff

Dear Mrs. Ann Blalock,Thank you very much for your review.It has been a pleasure to host you.Warm regards,Ana Isabel Villacres & Hotel Cucuve Staff

Muchas gracias Sr. Valdivieso por su valoración de 5/5 en su experiencia en Hotel Cucuve, estamos muy contentos de haberlo recibido y que su estadía haya sido maravillosa.Esperamos tener nuevamente la oportunidad de recibirlo en una próxima oportunidad.Reciba un caluroso saludos de todos nosotros.Ana Isabel Villacrés & Hotel Cucuve Staff

Dear Mrs. Denise Obrien,It was a pleasure to host you and your husband.Thank you very much for sharing daily your incredible positive vibrations.It would be our pleasure to host you in the future.Warm regards from the whole staff,Ana Isabel VillacrésHotel Cucuve

Dear Mr. Liu,Thank you very much for your kind review following your recent stay in Hotel Cucuve.Enriqueta, the chef smiles when i show her your review :), it is a pleasure for us to read that our guests' experience met their expectations.Happy holidays!Ana Isabel Villacrés & Hotel Cucuve Staff

Dear Mr. Rasa, We thank you for staying with us and for taking the time to share this nice review! We are glad that you could enjoy our location which is indeed very convenient in the center of Puerto Ayora. We are looking forward to welcoming you again. Ana Isabel Villacrés & Hotel Cucuve Staff

Dear Mr. Asplen,Thank yoi very much for your review, it is much appreciated it.It has been a pleasure for us to host you during your journey in the Galapagos Islands.Looking forward to your next visit!Warm regards, Ana Isabel Villacrés & Hotel Cucuve Staff

Dear Mr. Al Siguenza, Best greetings from the Galapagos Islands. Your excellent review cannot be a better reward and, on behalf of our entire team, we thank you for sharing your best memories of your stay with us. We are very happy to read that we have exceeded your expectations! :) We are looking forward to your next visit in the Galapagos Islands. Warm regards, Ana Isabel Villacrés & Hotel Cucuve Team

Dear Mrs. Theodora Markatou,Thank you very much for your lovely review.It was our pleasure to host such kind and adorable guests like you, we are happy to read that all our recommendations were super helpful. We are looking forward to host you in the future, from these islands to the greek ones.Our best regards,Ana Isabel Villacrés & Hotel Cucuve Staff

Dear Mr. Kieran Walsh,Thank you so much for your very nice review which is the best reward the team could expect. We are so delighted you had an unfortgettable stay at the Hotel Cucuve Galapagos. We are pretty sure that we will welcome you here again soon. Kind regards from Galapagos,Ana Isabel Villacrés & Hotel Cucuve team

Dear Mr. Walfredo De Alvarenga,Thank you for your great feedback regarding your stay at Hotel Cucuve Galapagos. It brings us great satisfaction to hear that our team delivered our hotel promise, making you feel at home, with excellent guest service. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Puerto Ayora.Best regards,Ana Isabel Villacrés & Hotel Cucuve Staff

Dear lovely Mrs. Jurie, Thank you for a top review following your recent stay in Hotel Cucuve. We look forward to have the pleasure to host you in the near future again. Warm regards, Ana Isabel Villacrés & Hotel Cucuve Staff

Dear Mrs. Jenny Wu, Thank you very much for your review following your recent stay in Hotel Cucuve. It has been our pleasure to host you and your family during your holidays in Galapagos. Warm regards from the entire staff. Ana Isabel Villacres & Hotel Cucuve Staff