Hotel Casa Abolengo

Property class: 3

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Reviews

8.2 out of 10
Very good
Located close to Puebla Cathedral and Zócalo de Puebla, Hotel Casa Abolengo provides free full breakfast, a terrace, and laundry facilities. Treat yourself to spa services, such as a body treatment, a massage, or a manicure/pedicure. Be sure to enjoy a meal at Stridon, the on-site restaurant. In addition to a bar, guests can connect to free WiFi in public areas.

Popular amenities

  • Breakfast included
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Laundry

Room options

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A modern hotel room with a large dining table, comfortable seating, a flat-screen TV, and a city view through large windows.

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￥28,933 total
includes taxes & fees
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About the neighborhood

Located in Puebla Historic Center, a neighborhood in Puebla, Hotel Casa Abolengo is near theme parks and near a boardwalk/promenade. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Looking to enjoy an event or a game while in town? See what's happening at Cuauhtemoc Stadium or Estadio de Béisbol Hermanos Serdán. Visit our Puebla travel guide
Map
72000, PUE, Puebla, Av. 7 Oriente #209, Col. Centro

What's nearby

  • A historic clock tower with a dome, surrounded by trees and a fountain.
    Zócalo de Puebla
    2 min walk - 0.2 km
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    2 min walk - 0.2 km
  • A collection of colorful ceramic plates with intricate designs and text.
    Los Sapos Bazaar
    2 min walk - 0.2 km
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    5 min walk - 0.5 km
  • Puebla Convention Center
    10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    9 min drive
  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • Puebla La Churreria
    2 min walk
  • Casa Barroca
    1 min walk
  • Cemitas "La Poblana
    1 min walk
  • Augurio
    3 min walk
  • Cemitas y Tortas La Poblanita
    2 min walk

About this property

Hotel Casa Abolengo

  • Hotel near Zócalo de Puebla
  • Near Puebla Cathedral, Hotel Casa Abolengo provides free full breakfast, a terrace, and laundry facilities. Treat yourself to spa services, such as a body treatment, a massage, or a manicure/pedicure. Be sure to enjoy a meal at Stridon, the on-site restaurant. In addition to a bar, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • A reception hall, tour/ticket assistance, and wedding services
    • Luggage storage, meeting rooms, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Casa Abolengo have amenities such as free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking; discounts available
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (USD 10 per day)
  • Extended parking on site (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stridon

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

More

  • Reception hall

Room amenities

Bedroom

  • Crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Hotel Casa Abolengo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 10 per day. Extended parking is available for a fee.

What time is check-in at Hotel Casa Abolengo?

Check-in begins at 1:00 PM.

What time is check-out at Hotel Casa Abolengo?

Check-out is at 2:00 PM.

Does Hotel Casa Abolengo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Casa Abolengo located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Amparo Museum and Zócalo de Puebla. Los Sapos Bazaar and Palafoxiana Library are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Abolengo Reviews

8.2

Very Good

8.6

Cleanliness

9.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 44 reviews
Rating 8 - Good. 16 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, service, food.

Excellent service, the food is very good. All the people who work there have an excellent service attitude. Casa Abolengo is in Centro Historico, close to many attractions, restaurants, tours. Definitely recommend it.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Excelente ubicación, lo demás puede mejorar

El edificio es muy bonito, pero la habitación no estaba bien aseada y olía a humedad.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

En general recomendable.

Lo positivo del hotel es que se encuentra en una zona muy céntrica, todo el personal es muy amable, fue algo que me gustó ya que viajé sola. La habitación no estaba lista cuando llegué pero se apuraron a hacer la limpieza. Para considerar, se escucha mucho el ruido de otras habitaciones o bien de fuera.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

accueillant serviable

Très bien personnel serviable et arrangeant ma femme se sentait mal ils nous ont proposé une chambre avant l'heure de check in de plus le gérant propose une carte avec explications des visites touristiques enfin nous devions partir très tôt avant l'heure du petit déjeuner ils se sont arrangés et nous avons eu notre petit déjeuner avant l'heure du fait maison en plus à conseiller
Verified review

8/10 Good

Liked: Cleanliness, staff & service

部屋が広くてベッドも大きい

部屋は広くてベッドも大きく快適、雰囲気もよかった。 フロントスタッフも笑顔が素敵でとても丁寧に対応してくれて気持ちよかった。 Wifiは無料だが、部屋内では電波が届きにくくほぼ使えなかったのが残念。 通路の天井が低く夜暗くて見えず頭を打った。危なそうなところは明かりを照らしてほしい。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita en Puebla

Muy buena la atención, en zona céntrica, incluye desayuno, un poco complicado el wifi en las habitaciones, pero el resto ok.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena ubicación

buena
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel, sólo le falta estacionamiento propio porque el más cercano está a una calle de distancia, aunque el hotel paga pensión nocturna, no deja de ser una gasto extra las horas que lo dejes durante el día.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Prima hotel

Prima hotel met vriendelijk personeel. Wel veel geluidsoverlast van andere gasten.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel en el centro de Puebla

La atención del personal fue excelente, así como la limpieza de las instalaciones. Las habitaciones tienen un estilo y una decoración rústica y son muy cómodas. El desayuno incluido con la habitación es excelente para empezar el día con mucha energía. El personal tanto de la recepción como del restaurante es muy amable y servicial.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was chilly and did not have traditional windows, the room's historic atmosphere and design were wonderful, the hotel had a great atmosphere, and the staff were extremely friendly and helpful.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Charming but noisy!

Room was very NOISY, with much car traffic, on weekend I stayed there was a party until 4 am.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy but charming Staff were great!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Charm in the historico centro.

It is a colonial building 300-400 years old. The charm is tangible. Our room had no windows and the lighting was inadequate. We did have plenty of room. The breakfast was great and the staff very helpful. three blocks from the zocalo.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL

MI ESTANCIA FUE DE LO MAS PERFECTO, TODO AGRADABLE, EL PERSONAL EXCELENTE FUERON LAS MEJORES VACACIONES Y TODO GRACIAS AL HOTEL, LA COMIDA DELICIOSA, LA HABITACIÓN DE LO MAS LIMPIO, ORDENADO, CÓMODO..... NO PUEDO DECIR MAS, EXCELSO!!!!!!!!!!!!!!!!!!!!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Las habitaciones son amplias y muy bonitas, el personal muy amable. Muy céntrico, se puede andar a pie y encontrar todo a la mano.
Verified review

8/10 Good

Disliked: Cleanliness, staff & service, room comfort

Bien situado

Agradable hotel, cercano a zona turística, huele un poco a humedad ya que es una casa vieja rehabilitada. Lo mejor ha sido la gente tan amable que trabaja en el hotel. El wifi no funciona en las habitaciones.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo y pequeño hotel, muy cerca de todo

El hotel es pequeño, rústico y muy lindo. Súper cerca de todo los sitios interesantes en el centro de Puebla, se puede caminar a todas partes. La limpieza es impecable, las habitaciones son muy cómodas, el personal muy amable y los precios accesibles. Muy recomendable
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VisitPuebla.

Magnifico fin, excelente servicio.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

great location, charming atmosfere
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Pésima nuestra estancia, lo único bueno del hotel es la ubicacion
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean hotel close to city center

We had a great time at Casa Abolengo. The staff were very friendly and helpful. The rooms were clean and a beautiful, more traditional style. The location was close to the zocalo and walking distance to the markets and other central areas (next door to the best museum in Puebla). We rated the hotel 4 instead of 5 stars because there was no Wi-Fi and we couldn't get access to our cell phone data inside of our room (we had to go to the courtyard area). Also, the noise in the courtyard could be heard inside of our room (it didn't bother us much, but it might bother others).
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Al llegar asignaron una habitación que parecía una bodega medio adaptada como habitación, húmeda con mal olor y goteras por todos lados el baño inundado. Tuve que pagar el total del importe porque dijeron que Hotels no había hecho el pago y que no tenían este convenio con ustedes, no puedo checar porque además clonaron esos días mi tarjeta y me la bloqueó el banco y no pude ver si no tengo cargo duplicado.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustico y limpio

La estancia fue bastante agradable,es un hotel pequeño muy lindo,el concepto es rustico, el personal muy servicial y siempre atentos, las instalaciones estan limpias y los desayunos son ricos, el único incoveniente es que la señal del internet no llega a la habitación. La ubicación esta ideal, a dos cuadras del Zocalo de Puebla.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En muy buena ubicación, cerca del centro

Cómodo si sólo lo quieres para pasar la noche. No cuenta con estacionamiento, lo cual resulta un poco inconveniente. Personal muy amable.