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Hotel Gala

3.0 star property
Hotel with free breakfast, steps from Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Gala

Free daily continental breakfast
Handrails in hallways
Interior
Reception
Premium bedding, in-room safe, desk, free WiFi
Hotel Gala in Puebla Historic Center offers continental breakfast with rooftop city views. Guests enjoy free WiFi, a bar, and a business center. Its location is praised, with Zócalo de Puebla and Puebla Cathedral a short walk away.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
The current price is ￥7,460
￥8,878 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, free WiFi

Single Room

8.0 out of 10
Very good
(25 reviews)

Highlights

LED TV
Premium bedding
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, free WiFi

Double Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

LED TV
Premium bedding
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, free WiFi

Studio Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

LED TV
Premium bedding
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
72000, PUE, Puebla, Avenida 3, Pte., No 150, Historic Center

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 5 min walk - 0.5 km
  • Puebla Convention Center - 13 min walk - 1.2 km
  • Centro Expositor - 13 min drive - 3.4 km
  • Angelopolis Commercial Center - 14 min drive - 4.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Tortas Meche - ‬4 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪The Italian Coffee Company - ‬3 min walk
  • ‪Fonda Margarita VIP - ‬2 min walk

About this property

Hotel Gala

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Gala provides free continental breakfast, a rooftop terrace, and laundry facilities. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • An area shuttle, wedding services, and concierge services
  • A front-desk safe, a banquet hall, and 1 meeting room
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Gala boast comforts such as premium bedding, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

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  • Parking included
  • Free WiFi
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The price is ￥4,461
￥5,309 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Frequently asked questions

Is Hotel Gala pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Gala?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Gala on Nov 4, 2025 start from ￥7,460, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Gala?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Gala?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Gala?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Gala located?

Located in Puebla Historic Center, this hotel is steps from Bello Museum and Zócalo de Puebla. Puebla Cathedral and Palafoxiana Library are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 21 minutes by foot.

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Hotel Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 256 out of 586 reviews
Rating 8 - Good. 175 out of 586 reviews
Rating 6 - Okay. 81 out of 586 reviews
Rating 4 - Poor. 43 out of 586 reviews
Rating 2 - Terrible. 31 out of 586 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025

8/10 Good

Benigno Rios

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, security very good, everything was great
Stayed 3 nights in Jul 2023

8/10 Good

R A

Liked: Cleanliness, property conditions & facilities, room comfort

great location, good value for money, comfortable

modern, comfortable room although very noisy
Stayed 2 nights in Nov 2024

8/10 Good

Rosemari

Beautiful building
Stayed 1 night in Jan 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to grate catedral
Stayed 1 night in Feb 2024

6/10 Okay

edward

Disliked: Amenities
Overall for price is a good location. Some issues, probably expected at the price..3 small dead insects under the pillows, with the bedbug craze underway made me nervous all night, no water in the room, you must be mobile, only stairs and lots..lots of them, Car took 30 minutes to pull from the garage. I would consider to stay again.
Stayed 1 night in Jan 2024

8/10 Good

Guadalupe del

Liked: Cleanliness, amenities, property conditions & facilities
La habitación limpia, buen tamaño. Lugar bien ubicado en centro Puebla.. Buena atención del personal
De aquí se ve la cátedral, y centro de Puebla o Zócalo
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación amplia y limpia, el personal es muy agradable
Stayed 2 nights in Oct 2025

4/10 Poor

Alfonso

Liked: Cleanliness, property conditions & facilities
Solo nos hicieron esperar más de una hora para entregarnos la habitación
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
La señal de internet era muy lenta, pero el resto de las instalaciones y el personal del hotel muy cómodo, muy recomendado.
Stayed 3 nights in Sep 2025

8/10 Good

Santos M

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitud and excellent service
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Disliked: Property conditions & facilities
Lugar céntrico pero se percibe mucho ruido y no se descansa. El desayuno incluido solo es una cortesía de fruta, pan y café
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico y cómodo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, quiet and safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Sep 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service
LOS COLCHENES NO SON COMODOS
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está excelente!
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena propiedad
Stayed 1 night in Aug 2025

10/10 Excellent

Briseida

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, sin duda volveremos a reservar
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 1 night in Aug 2025

2/10 Terrible

Maria del Carmen

Disliked: Staff & service

Pésima experiencia en este hotel.

Durante nuestra estancia fuimos víctimas de un trato totalmente inaceptable por parte de José Luis en recepción. Desde el primer momento mostró una actitud grosera, levantó la voz y nos dirigió palabras ofensivas, haciéndonos sentir completamente incómodos. Nunca habíamos experimentado un servicio tan irrespetuoso en un hotel. Viajar debería ser sinónimo de descanso y buen trato, o al menos un trato respetuoso, pero aquí fue todo lo contrario. Si buscas un lugar donde te respeten como huésped, mi recomendación es que elijas otra opción.
Stayed 1 night in Jul 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una casona convertida en hotel, las señoras de limpieza son muy ordenadas y mantienen todo muy limpio, tome 2 habitaciones en una de ellas todo bien, en otra la verdad las camas un poco incómodas aunque por el precio está bien. Le pondría 4.5 estrellas no tiene 10 pero si un 9.
Stayed 3 nights in Jun 2025

4/10 Poor

Virtud

Deveria poner en sus redes que el.desayuno incluido solo es cafe y pan (continental)
Stayed 1 night in Jun 2025

8/10 Good

Mishell Dafne

Liked: Cleanliness, staff & service, property conditions & facilities

Colchón viejo, lo demás very good

El colchón no es agradable ya que al moverse se sentía los resortes y una cubierta de plástico el cual te hacía sudar. El baño le doy 5/5 estrellas El valet parking todo bien solo algo tardado 4/5 estrellas El restaurante 5/5 estrellas el desayuno muy rico y gente amable El lobby 4/5 el check in en la descripción menciona apartir de las 14hrs pero en la recepción dice a las 15hrs
Stayed 1 night in Jun 2025

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cero confiable

Me marcaron para pedir que depositara o cancelarían la reservación de hotels.com
Stayed 1 night in Jun 2025