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ピルグリム ハウスの口コミ

3.5 out of 5
ピルグリム ハウス
336 Commercial St, Provincetown, MA

口コミ

9.2

とても素晴らしい

評価 10 - 410 件の口コミ中 271 件が非常に良い" "
評価 8 - 410 件の口コミ中 108 件が良い" "
評価 6 - 410 件の口コミ中 26 件が普通" "
評価 4 - 410 件の口コミ中 1 件が不満" "
評価 2 - 410 件の口コミ中 4 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 2 泊滞在
Jarrodからの返信 (投稿日 : 2020 年 2 月 18 日)
Hello and thank you very much for your rating. I am pleased you enjoyed your experience with us and I hope we see you again soon... Thank you again....

10/10 (非常に良い)

FRANK

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great clean rooms and location
2024 年 3 月に 2 泊滞在
Ken - Ownerからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank-you for the stay. We look forward to your next visit to Ptown and Pilgrim House. Make OUR house YOUR home!Ken HorganOwner - Pilgrim House Ptown

10/10 (非常に良い)

Cynthia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Central Ptown
Fantastic central location for walking about. Only needed to drive when wanted to sightsee otherwise all restaurants, coffee, etc were an easy walk.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful place Wish I could afford in Season lol
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Colin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

6/10 (普通)

JoAnn

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
The request was for a review on the check in process. To be honest, it was awkward. I stood in the entrance to the restaurant for several minutes before anyone even acknowledged me. The check in, parking and directions to our room were all unclear and rushed.
2023 年 10 月に 4 泊滞在
KJSからの返信 (投稿日 : 2024 年 1 月 4 日)
Thank you for taking the time to write your review, I will share this with the staff and use it as a learning tool and to better improve our Check-In process.Thank you for staying at Pilgrim House - Provincetown

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Eddyからの返信 (投稿日 : 2024 年 1 月 6 日)
Thank you for staying with us! Hope to see you back again.

8/10 (良い)

Tomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Ken Horganからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for the feedback

10/10 (非常に良い)

Chad

カップルで旅行
良かった点 : 設備とサービス
So convenient and quaint! Will definitely be booking again.
2023 年 12 月に 1 泊滞在
KJSからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for taking the time to leave a review, all of us at Pilgrim House are thrilled you had a great stay with us.

2/10 (非常に不満)

Marly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I am sorry for qualifying as a terrible experience. Not because of the facilities, staff, services, quiet, and cleanliness. It was a rough experience due to some incidents in the room in front of mine during the night, that brought police intervention to break down that door. Probably this type of incident does not happen often at that place however, to be my first stay there it was very freak out for the rest of us who tried to stay calm in our rooms while law forces did their job.
2023 年 12 月に 1 泊滞在
Ken Horganからの返信 (投稿日 : 2023 年 12 月 28 日)
Marly,The medical emergency that occurred on December 26th was a disturbing event for all of us. A registered guest had an episode causing them to lose consciousness and the amazing Provincetown Fire and Medical Rescue team did an amazing job responding to our property. The guest was transported for treatment and I am happy to report is doing well and has returned to their home. The commotion caused was unavoidable as we had to force entry into the guest room for our med rescue team. I can say, gratefully, that this type of incident has happened only twice since we purchased the property in 2017. I am so sorry that your experience was negatively affected but of course I understand. I would like to make it up to you by offering a complimentary stay with us in the future. I also send you a correspondence via email.Again, My sincerest apology. Ken Horgan Owner

6/10 (普通)

Russell

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Ken Horganからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for your feedback. I would love to hear about how we could have improved your experience.

10/10 (非常に良い)

Benjamin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great. Nice, large room and excellent value!
2023 年 11 月に 2 泊滞在
Eddy からの返信 (投稿日 : 2023 年 12 月 6 日)
Thank you for staying with us. We hope to have you back with us again!

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent communication immediately after making reservation. After hours check-in easy. Located right on Commerce Street but set back and quiet (off season). Common areas and room nicely decorated. Room spotlessly clean but showing neglect with water stain under sink, mildew stains in shower. No espresso machine in lobby as advertised nor coffee maker in room. Off season no gas stations open in early morning hours; gas up evening before early departure. Parking severely limited in Provincetown; know options before arrival. Would recommend and stay again.
2023 年 11 月に 1 泊滞在
Eddy からの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you. for staying with us and for your review. Our King rooms and suite have Keurig coffee makers. Our Staterooms have Nespresso machines. All the town lots, metered spaces, and street spots are free during the off-season to promote off-season tourism. Parking is so much easier during the off-season than in summer. We have been working through a list of painting, upgrades, and items that need freshening up. What everyone in town does during the slower season. We look forward to having you back again.

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful room. Courteous staff!
2023 年 11 月に 1 泊滞在
Eddy からの返信 (投稿日 : 2023 年 11 月 24 日)
Thank you for staying with us. We hope to have you back with us again!

10/10 (非常に良い)

Gwen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel- comfortable, convenient, warm.
2023 年 11 月に 1 泊滞在
Eddy からの返信 (投稿日 : 2023 年 11 月 24 日)
Thank you so much for your review and for staying with us. Hope to see you again

10/10 (非常に良い)

Norbert

2023 年 11 月に 1 泊滞在
Eddy からの返信 (投稿日 : 2023 年 11 月 24 日)
Thank you for staying at the Pilgrim House.

10/10 (非常に良い)

Max

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Thai restaurant on the first floor, quiet room, perfect downtown location right in the middle of things.
2023 年 11 月に 1 泊滞在
Eddy からの返信 (投稿日 : 2023 年 11 月 24 日)
Thank you for your review of our hotel and restaurant. We are open year-round. Hope to have you back with us again.

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It's all about the location. The room itself was underwhelming and since it was end of season the hotel seemed to be working with a skeleton crew (pun intended, but still an accurate assessment). But worth it if you simply need a place to lay your head after a night of partying.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Lorraine J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

8/10 (良い)

william

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bed was very comfortable but could have better pillows. Ours was too soft
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Dianne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pilgrim House is centrally located. Kevin is a delight! His dinner reco. Mendations were also spot on.
2023 年 10 月に 1 泊滞在
KJSからの返信 (投稿日 : 2023 年 11 月 29 日)
Dianne, Thank you for taking the time to give us such a glowing review, and Thank you for the Shout Out!

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 5 泊滞在
kjsからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you

8/10 (良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
kjsからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
kjsからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you

10/10 (非常に良い)

Troy

2023 年 9 月に 2 泊滞在
kjsからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you

8/10 (良い)

Edward

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Property is right smack dab in the middle of Ptown central, so everything is close by. Easy walk from ferry. There's an elevator (yay!) and good AC. The bed is comfortable. The only strange thing is there were no amenities like ice or a small fridge. No coffee maker either. Strange because there seemed to be a restaurant associated with the property that was never open. I stayed after Labor Day, which may be a factor. Wonderful staff except for the Thursday morning guy.
2023 年 9 月に 3 泊滞在
Ken - Ownerからの返信 (投稿日 : 2023 年 9 月 24 日)
Edward,Thank-you for your recent stay with us at Pilgrim House. You are right with your observation on in-room amenities and we are taking steps to improve those little things that separate a good experience from a great experience. We strive to WOW and hope that you come back again in the future to experience these upgrades.

8/10 (良い)

Daniel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 6 泊滞在

8/10 (良い)

Jim

グループ旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Hot in Paradise
The Pilgrim House staff were very warm and friendly. Unfortunately the room was very warm and unfriendly. Our AC was not working . They gave us a big fan, but it just moved around the warm air. There was another room we could move into but the AC did not work in there either. I was disappointed because I think the place is so nice and the staff were so wonderful. Fix AC and it's paradise.
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything about this place is perfect! I would highly recommend staying here. I would absolutely stay here again.
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My daughter and I loved this hotel. Very clean and well kept, everyone was so friendly and kind. Kevin was wonderful, so grateful for his help and hospitality. We felt at home, thank you so much Best wishes Linda and Karilyn
2023 年 6 月に 3 泊滞在

2/10 (非常に不満)

Lauren

I am so sorry to leave this review but the manager has dodged our in person, email and phone attempts to address a serious safety issue that occurred during our stay. I called and spoke with someone prior to our arrival to schedule our late night check in, which was confirmed via phone and email. When we arrived at 2am, there was no envelope left for us. We called the night manager on their emergency line repeatedly but he did not pick up (an employee later told us he had taken a sleeping pill). Eventually, we looked behind the front desk and found a list of all guests and their room numbers. Further, there was a shoe box of keys for every room underneath the desk. We took the key for our room. Essentially, the only reason we did not spend the night sleeping in our car was because of these really concerning safety issues.
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would love to visit again in the summer when everything is popping
2023 年 4 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A very nice stay
A very neat and clean place, very well located in the Provincetown’s heart.Nice and helpful staff.☺️
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Lucas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The entire staff went to great lengths to ensure our stay was as comfortable as could be. The food at Rosie's, the in-house restaurant, was also amazing!!! Absolutely five stars. We will definitely be coming back!
2023 年 3 月に 2 泊滞在

8/10 (良い)

Sandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was not the properties fault rather Expedia. I was booked in a handicap room. I was not alerted to this in advance so wasn’t able to change prior to arrival. The shower head was only able to be used at my waste. The hotel wasn’t able to move me, but was very nice and comped my parking.
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Jordan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just What I Needed
It had a great rate, good location in the area where I was hanging out most, and was quick and easy check in and check out. Couldn’t have asked for a better weekend stay.
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Mark

2023 年 3 月に 1 泊滞在

8/10 (良い)

Rocco

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is very queer friendly. Diverse group of attendants
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Michele

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Though no fault of the hotel, kids jumping upstairs until after 11:00pm was annoying.
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Tor

2023 年 2 月に 1 泊滞在

8/10 (良い)

Michaela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed at the hotel before. Great location. Always had good friendly service. We were welcomed by Jeremy who was lovely and very helpful throughout our stay. Great staff is crucial to a good hotel.
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

BERNHARD

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 3 泊滞在

6/10 (普通)

Edouard

2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Jeremy at the Front Desk was so nice. He even called while I was driving to Ptown to let me know that they were looking forward to my arrival. Lots of TV channels, huge bathroom, quiet, cozy and warm room for a rainy winter’s night. I love the Pilgrim House.
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Patrick

2023 年 1 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sweet Place
We had a sweet and cozy stay at the Pilgrim House. would recommend it to others.
2022 年 12 月に 2 泊滞在

6/10 (普通)

Beverly

10/10 (非常に良い)

CHRISTOPHER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place in the heart of Zptown
Very nice, super central place in Ptown. Jeremy the front desk manager couldn’t have been nicer or more helpful. Only downside is that onsite parking is a bit expensive - understandable given the area but they could reduce the cost off-season i would have thought.
2022 年 11 月に 1 泊滞在

8/10 (良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All that I needed.
I was just there for one night. The room was clean, affordable, and well located. That’ll all that I needed.
2022 年 11 月に 1 泊滞在