Find hotels near Promise Hospital of Baton Rouge, Baton Rouge from ￥12,938

"Breakfast items very cold. Bed too firm. Other than that a decent experience."

"Clean, staff is good and welcoming and parking was good"

"Decent hotel that matches its price. Will book it again on the way back home. "

"This hotel is very dated. The halls are dark, with lights turned all diffident directions. My room had 4 lamps, none of which matched any other lamp in the room. There was a plastic bag covering the smoke detector. Everything in the room looked like it was from the very early 2000’s. Not worthy of the TownPlace or the Marriott names. Staff was very friendly and polite."

"We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service."

"Was very clean. Nice Neighborhood."

"Very nice place to stay and great breakfast. "

"The guy that checked me in the night I arrived at the hotel was pleasant and professional. The young lady that checked me out the morning of 03/15/2026 has a very bad attitude to be working in customer service and assisting at your front desk counter. She was unable or unwilling to provide me with a receipt for my stay. She looked up the reservation and said since it was booked with Expedia get your receipt from them. I'm guessing this was the same associate I had an interaction with over the phone when calling to inquire about check-in times. I asked how long my room would be held since my travel was late and I would not be arriving by or before 3:00pm. Her response to me was harsh and very professional just to say rooms are held until 2:00 am before cancellation. The two mornings of my stay there was no breakfast available. Room service was not provided Saturday morning and when I returned to the room after my day out the room was as I left it and I had to go to front office for clean towels and bath soap. I have stayed at several hotels in the area when visiting my relatives and this was the worst of the worst as far as staff and property. "

"Wonderful hotel"