2/10 (非常に不満)
Elsio
家族旅行
2023 年 7 月 3 日
気になった点 : 清潔度、施設のコンディションと設備
We booked a double room 6 months in advance, ‘cause it was F1 weekend, but when we got there they gave us a single room. After we complained, and they gave us another single room, and on the 3rd time that we went back to the reception they gave us a room with 2 single beds.
The reception and the restaurant don’t look bad, but the 3 rooms we entered appeared to have received their last guests 40 years ago (not exagerating). The 3rd room they offered us was in the basement, the carpet had a huge stain on the floor, the bathroom had no kind of air circulation and, therefore it was smelly. The sink and toilet were very stained and appeared to be dirty. The room had no mini bar and no A/C. It had a tube TV from the 80’s or 90’s. It was basically a dungeon.
We refused to stay there and booked another option closer to the city center.