Dear Katsumi, thank you for your time to write a review. I am very sorry to hear that your expectations about your stay have not met. I apologize again for double charging, but there was a mistake and misunderstanding from our side. Directly after your departure we cancelled the second payment you made during your check-out. So now you should have your money back on your account. Have a nice day.

Dear guest, Thank you very much for your positive feedback! Hope you will come back to us soon! :) Mama loves you!

Dear Andrea,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found the atmosphere lively and youthful. We look forward to welcoming you back soon for another splendid experience! Mama Loves YOU!

Dear Claudia,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that you liked the room, found the decor amusing, and enjoyed our tasty breakfast. We're also glad the convenient location and ticket machine added to your experience.We strive to provide a fun and practical environment for our guests, and your positive feedback means a lot to us. We hope to welcome you back for another cool stay soon!Best regards,Oleksandra FO

Dear Seher,Thank you for sharing your experience with us! We're delighted to hear that our team was able to promptly accommodate your request for a different room configuration. It's wonderful to know that you found your stay clean and comfortable.Your positive feedback is greatly appreciated, and we’re glad to hear that you would gladly stay with us again. We look forward to welcoming you back for another enjoyable visit.Warm regards,Oleksandra FO

Dear Helen,Thank you so much for such a wonderful rating.We are looking forward to seeing you again someday!Mama You!

Dear Anton,Thank you for taking the time to give us such a nice rating. We hope to be able to welcome you here again someday!Mama You!

Dear Karina,Thank you so much for your kind review. We are glad you enjoyed your stay with us and we hope to see you again soon!Mama You!

Dear Melanie,Thank you for choosing to stay at Mama and for taking the time to share your feedback with us. We genuinely appreciate your kind words regarding our efforts to accommodate you during your recent visit, despite the air conditioning issue.We understand how important a comfortable stay is for our guests, and we regret any inconvenience caused by the AC situation. Your understanding and patience are greatly valued.It brings us joy to hear that you found our rooms clean and enjoyed the ambiance of our lobby. Our team strives to create a welcoming environment for all our guests, and it's rewarding to know that our efforts are appreciated.Once again, thank you for your feedback and for choosing Mama. We look forward to welcoming you back for another enjoyable stay in the future. Mama Loves You!Warm regards,ElvinAssistant Front Office Manager.

Dear Larissa, We're delighted that you found our amenities top-notch and your stay comfortable. It's our goal to provide a memorable experience, and we're thrilled we hit the mark with you.. Looking forward to hosting you again soon. Mama Loves YOU!Elvin, Assistant Front Office Manager

Dear Rupert,Thank you so much for your lovely rating.We hope to be able to welcome you back here :)Mama You!

Dear Susanne,Thank you for such an excellent rating.We are happy to hear that you enjoyed your stay with us and we hope to be able to welcome you here again :)Mama You!

Dear Melissa,thank you for your review. We are very happy to hear that you enjoyed your stay.We are looking forward to being able to welcome you here again someday :)Mama You!

Dear Carmen,"Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the fantastic amenities in our lobby, including the retro arcade games and pool table. We're sorry to hear that the room temperature wasn't quite to your preference due to the centrally controlled air conditioning set at 23 degrees. Your feedback is invaluable, and we'll certainly take it into consideration for future improvements. We're glad, however, that you found plenty of dining options nearby and that Prague was easily accessible. We hope to welcome you back again soon for another enjoyable stay!" MAMA Loves YOU!

Dear Steven, thank you for sharing your experience! We're delighted to hear that you enjoyed our prime location, vibrant atmosphere, and the value we strive to provide. It's fantastic that you found our breakfast surprisingly complete and appreciated the view from our upper floor rooms. We look forward to welcoming you back for another enjoyable stay!

Dear Marco, thank you for your feedback and for highlighting the positive aspects of your stay. We apologize for any inconvenience caused by the air conditioning issue in your room. Rest assured, we'll address this promptly to ensure it doesn't happen again. We appreciate your four-star rating and hope to have the opportunity to provide you with a flawless experience during your next visit.

Dear Sean, thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our convenient parking made your visit even more enjoyable. We can't wait to welcome you back on your next trip to Prague!

Dear Manuel,thank you for your feedback. We hope your stay was comfortable and we would be happy to welcome you in Mama again soon.Kind regards,ReneFront office

Dear Richard,Thank you so much for your kind words. We are very happy to hear you enjoyed your stay with us :). It's also great that our location made it easy for you to explore the city. We are looking forward to welcoming you or people you recommend us to here someday. Mama You!

Dear Fran,Thank you for your valuable feedback! We're delighted you enjoyed our hotel's location, breakfast, and overall experience. We'll certainly address the lighting issue and consider adding kettles to enhance guests' comfort during their stay. We appreciate your input and hope to welcome you back soon!Mama You!

Dear Ray,Thank you so much for your rating! We are glad you enjoyed your stay with us and we hope to see you again soon :).Mama You!

Dear Aurelie,We're delighted to hear that you appreciated our close proximity to public transportation.As for breakfast, we're thrilled that you enjoyed our diverse spread of both savory and sweet options. We believe that starting the day with a delicious meal sets the tone for a fantastic day of adventures.Thank you for your kind words about our staff! Providing friendly and attentive service is a top priority for us, and we're thrilled to hear that our team made your stay even more enjoyable.We hope to have the pleasure of welcoming you back.Warm regards,ElvinAssistant Front Office Manager.

Dear Vanessa,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our delicious breakfast offerings and found our staff to be accommodating and friendly.Regarding the parking situation, we're pleased to provide ample space for our guests, ensuring that your vehicle is safe and secure during your stay.We appreciate your mention of the direct connection to the tram, as accessibility is important to us. It's wonderful to know that you found it convenient for exploring the area.We take cleanliness seriously, and while we're glad to hear that it met your expectations, we'll certainly continue to strive for excellence in this regard.As for the lighting in the room it is Mama style decoration of room, in any case we value your feedback and will take it into consideration as we work to enhance our guests' overall experience. Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable visit in the future!MAMA LOVES YOU!Warm regards,ElvinAssistant Front Office Manager.

Dear Fabrizio,Thank you so much for taking the time to give us such a good rating. We are glad you enjoyed your stay. If there is anything we can improve for the next time, please let us know!Mama You!

Dear Rosa,"Thank you so much for the fantastic rating! We're thrilled to hear that you had such a great experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed the amenities and convenience our hotel has to offer. We truly appreciate your support and hope to have the pleasure of welcoming you back again in the future!" Mama LOVES You! Elvin, Assistant Front Office Manager

Dear Ingolf,Thank you so much for such a great rating. We are happy to hear you enjoyed your stay with us and we are looking forward to seeing you again in the future.Mama you!

Hello Roland,thank you for your lovely review. We love to hear you have enjoyed your stay with us. Hope to see you again soon. Mama you

Dear Kari,Thank you so much for your great review. We are so happy to hear you enjoyed the location of our hotel and easy way to get to the places that mattered most to you from here :) We hope to see you here again soon. Mama You!

Dear Mikael,thank you for your wonderful rating. We are happy to hear your stay was top :) Until next time,Mama you!

Dear Martin,thank you for your perfect score feedback. We are happy that you enjoyed your stay in Mama Prague and we hope to see you again soon. Kind regards,ReneFront office

Dear Susanne, Thank you so much for taking the time to give us such an excellent rating. We hope to be able to give you an even better experience next time. Mama you! Elvin, Assistant Front Office Manager.

Dear Pamela,thank you for your great review! It is wonderful to hear that you enjoyed your stay with us and that you got to experience our Sunday brunch as a part of it.We are looking forward to being able to welcome you again. Mama you!

Dear Andrew,thank you for your message. We are happy that you had overall a pleasant experience with us. We will of course do our best to fix the AC issue, so it will be working fine for your next visit :)Kind regards,ReneFront office

Dear Sabrina,Thank you so much for such a wonderful review!We are so happy that you enjoyed your stay here and that we could have provided you with a spacious room and good breakfast. Moreover, thank you for sharing tips for getting around Prague with public transport. The day ticket is a great way to get around for its low price.We are looking forward to welcoming you here again someday. Mama loves you!

Dear Liam,Thank you for your wonderful rating. Hopefully, we will be able to welcome you back someday :)Mama you!

Dear Tino,Thank you so much for taking the time of your day to write us such a great review.We are so glad our service was up to your standards and that the location was convenient for you.We are looking forward to your next visit :)Mama loves you!

Dear Sabrina, thank you so much for your lovely review. We're so happy to hear you've enjoyed your stay with us and that you've enjoyed our 5* bedding, the atmosphere and our staff. We keep all kettles on the reception and they are available to all our guests for a return deposit. Every room is equipped with a mini-fridge that we keep empty so the guest can use it to storage whatever they need to. We will definitely be exploring new ways to improve the lighting and the bathtub option in our rooms.And lastly I want to thank you for your kind words surrounding me and my colleagues. Feedback like this is always very appreciated and having guests like you that see and recognize our jobs belongs to the highlights of our work. We are so excited to have you back at Mama! Mama youMatej FOA

Dear Mike,We are very sorry that your experience at our bar did not meet your expectations. Your feedback regarding the quality of cocktails, service, and atmosphere is invaluable to us. We will address these concerns with our staff to ensure that they are better equipped to handle busy evenings and provide a higher level of service to our guests.Thank you for bringing these issues to our attention, and we hope to have the opportunity to exceed your expectations in the future.Mama you!

Dear Guest, It sounds like you had a wonderful family stay overall, enjoying the dynamic and welcoming atmosphere of the hotel. A great breakfast and a good restaurant surely added to the positive experience. However, it's unfortunate to hear about the small inconveniences regarding room cleanliness and some lacking touches in housekeeping. Your feedback is valuable, as it helps the hotel improve and ensure a consistently excellent experience for all guests. Thank you for sharing your thoughts, and I'm glad you enjoyed the hotel's decoration, atmosphere, and convenient location for exploring Prague! Mama LOVES YOU!Elvin, Assistant Front Office Manager

Dear Cesar,Thank you for your kind review! We're delighted to hear that you thoroughly enjoyed your stay with us. Creating a welcoming space for young adults and couples is a priority for us, and we're thrilled that you found it to be just right. We look forward to welcoming you back in the future! MAMA Loves YOU! Elvin, Assistant Front Office Manager.

Dear Seojin,thank you for your perfect 10/10 score review. We do appreciate it and we hope to welcome you back in Mama again soon.Kind regards,ReneFront office

Dear Adam,thank you for your awesome review. We are glad you enjoyed Mama Prague to the fullest and we hope we will welcome you again sometime in the future!Kind regards,ReneFront office

Dear, JamesThank you for sharing your detailed experience at Mama Shelter in Prague! We're thrilled to hear that you had such a wonderful stay with us.Our location may be away from the busiest parts of Prague, but we're glad to know that the tram stop right outside our door made it convenient for you to explore the city. It's fantastic to hear that you found our staff awesome and enjoyed the vibrant vibe of our hotel.We're delighted that you found your basic room comfortable, with a huge bed and great shower to relax in after a day of exploring. Your feedback about the lack of storage area for clothes is noted, and we'll certainly look into ways to improve this aspect for future guests staying longer durations.We're pleased that you enjoyed the breakfast selection and that our restaurant was available in the evenings for your convenience. And we're thrilled that you made the most of our lobby amenities, including the pool, football tables, seating areas, and free pinball and retro arcade machines!We appreciate your kind words and recommendation. It means a lot to us that you enjoyed your time in Prague and that staying at Mama Shelter added to the experience. We look forward to welcoming you back in the future!Warm regards,Oleksandra FOAMama Shelter Hotel, Prague

Dear Ismail,thank you for your perfect score feedback. We really do appreciate it and we would be very happy to welcome you in Mama Prague again soon!Kind regards,ReneFront office

Dear Camille,Thank you so much for taking the time to share your experience at Mama Shelter Hotel in Prague! We are thrilled to hear that you had such a fantastic stay with us and that our staff, atmosphere, rooms, and breakfast all contributed to making your visit memorable.Your kind words about our smiling and welcoming staff, chic and relaxed atmosphere, beautiful and well-soundproofed rooms, and perfect breakfast mean a lot to us. We strive to provide exceptional service and amenities to all our guests, and it's wonderful to know that we succeeded in exceeding your expectations.We understand your comment about the surrounding area being a bit far from the city center, but we're delighted that you found the tram convenient for reaching the city center quickly. We always aim to provide convenient transportation options for our guests to explore all that Prague has to offer.Once again, thank you for choosing Mama Shelter Hotel for your stay in Prague, and we hope to have the pleasure of welcoming you back soon for another perfect stay!Warm regards,Oleksandra FOAMama Shelter Hotel, Prague

Dear guest, thank you so much for your positive review. We are delighted that you enjoyed your stay with us. We hope to see you again here soon. :) Mama you! Oleksandra, FO Team

Dear guest, thank you so much for your positive review. We are delighted that you enjoyed your stay with us. We hope to see you again here soon. :) Mama you! Oleksandra, FO Team

Dear Cecilia,thank you so much for your awesome feedback. We are really happy that you enjoyed your stay with us and you like everything about Mama. We hope to welcome you again soon! :)Kind regards,ReneFront office