Dear Mr. Matsuo,Thank you for your feedback! We're pleased to learn you were satisfied with your stay. It's great that you found the location conveniant and your room clean and comfortable. Don't hesitate to visit us again and make more memories. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Hashimoto,Thank you for your kind words! We're delighted to hear that you found our hotel to be excellent and our location convenient. Thank you for your stay, and we hope to welcome you back for another wonderful experience soon!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Kinoshita,Thank you so much for your input! We are happy to hear that your stay was enjoyable. Thank you for choosing our hotel for your holiday.Warm regards,Ilda OswaldGuest Relations Officer

Dear Mr. Kawasaki,Thank you for your 10/10 rating! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

Dear Takuma,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel's cleanliness, staff, convenience, and historical elements to be impeccable. Your positive comments are truly appreciated, and we're delighted to have met your expectations.If you ever plan to stay with us again or if you have any more feedback to share, please feel free to reach out. We look forward to the opportunity to welcome you back.Warm regards

Dear Takayuki,thank you for posting a review on Expedia.I am pleased to read that you have enjoyed your recent stay. It would be a great pleasure having you in Art Deco Imperial anytime soon.Yours sincerely

Dear Ms. Walker,Thank you for your feedback! I am thrilled to hear that you enjoyed our beautiful historic hotel and appreciated the Art Deco charm that we are so proud of. Your kind words about our staff, property, and location mean a lot to us.We are delighted to know that you had such a positive experience and that you plan to stay with us again. It will be our pleasure to welcome you back and continue providing you with exceptional service and a memorable stay. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Setliff,Thank you for your feedback! We're delighted to learn you found our property outstanding and quiet. Thank you for rating your stay with 10/10. Looking forward to hosting you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

DearThank you for your feedback! We're thrilled you found our location convenient. We're constantly striving to make each stay exceptional, so your input is invaluable. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back soon for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Roca,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our hotel beautifully renovated and conveniently located. It's heartwarming to know our staff's professionalism and smiles made a positive impression on you. We're delighted you felt safe and had great dining and shopping options nearby. Happy birthday once again! We're so glad we could add a special touch to your celebration with a complimentary bottle of Sparkling Wine. We can't wait to welcome you back for another perfect stay!Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Levy,Thank you for your feedback! We're thrilled to hear that you enjoyed your time at our property and that our staff made your stay exceptional. It was our pleasure to host you, and we can't wait to welcome you back for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Williams,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific we can do to make your next stay even better and earn that fifth star, please don't hesitate to let us know. Thank you for your visit!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Freeman,Thank you for your kind feedback! We're dlighted to learn you enjoyed you stay, emphasizing the atmosphere & the Cafe. Thank you for recommending us! We would be honoured to host you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Behzadi,I regret to inform you that your feedback has been invalidated due to your reservation being a no-show. Upon reviewing our records, it appears that you did not check-in to our property. Our team did send you a cancellation link via email, as per your request, and advised that failure to proceed with cancellation would result in the booking being non-refundable. While we understand your disappointment in not being able to visit us, we must adhere to our policies. If you would like to discuss this matter further or have any questions, please feel free to reach out to us directly.Kind regards,Ilda OswaldGuest Relations Agent

Dear Mr. Lopez,Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay. If there's anything specific that we can improve upon to earn a perfect rating next time, please feel free to let us know. We're committed to continuously enhancing our guests' experiences, and your input is valuable to us. We hope to have the opportunity to welcome you back for an even better stay in the future!Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Dederowska,Thank you for your feedback! We're delighted to hear that you were overall very satisfied with your stay. It's wonderful that you found the hotel and room nice, and that our staff were friendly and accommodating. We appreciate your comments about areas that may be slightly dated and the TV connectivity options, and we'll take them into consideration for future improvements. We're glad you enjoyed the great location, quiet room, and the products provided. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mrs. Abimbola,Thank you for your feedback! We're glad to learn you enjoyed your stay. If there's anything you think we could improve, please don't hesitate to contact us. We strive to provide excellent service and do our best to ensure a pleasent and memorable stay. We hope to host you again in the future! Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Wilkinson,Thank you so much for your perfect rating! We are thrilled to hear that you had such a wonderful experience during your stay with us.Your satisfaction is our utmost priority, and we are delighted that we could meet your expectations. If there is anything more we can do to make your next stay even better, please don't hesitate to reach out.We look forward to welcoming you back for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Auman,Thank you for your kind feedback! We're delighted to learn your expectations were met and that your stay was enjoyable. Looking forward to hosting you again in the future for another memorable stay.Warm regards,Ilda Oswald,Guest Relations Agent

Dear Mr. Guntu,Thank you for your feedback! We're pleased to hear that you enjoyed your stay. Thank you for your visit. Looking forward to hosting you again in the future! Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Krasne,Thank you for your feedback! We're delighted to learn you found the location convenient and our staff excellent. We're sorry to hear that your room was rather cold. Our main heating system is managed on computers, whilst AC can be controlled manually in the room. I wish we had known the room was cold, we would have changed the temperature right away. Thank you for your stay and we hope to host you again in the future for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Tee,Thank you for your feedback! We're pleased to hear you enjoyed staying with us. Thank you for complimenting our personnel. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Cosmin,Thank you for your feedback! We're delighted to learn you enjoyed your stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Kilbey,Thank you for your feedback! We're pleased to hear you enjoyed your stay. Thank you for complimenting the rooms and our service. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Levin,Thank you for sharing your feedback. We apologise for any discomfort you experienced with the bed and pillows. We'll look into refreshing our furnishings to enhance guests' comfort. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Isaac,Thank you for your feedback! We're delighted to learn you enjoyed you stay. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Kwenda,Thank you for your feedback! We're delighted to learn this was your second visit you enjoyed as much as your first one. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mrs. Liddle-Moore,Thank you for your feedback! We're pleased to hear you had a lovely stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Bailey,Thank you for your feedback! We're delighted to hear you enjoyed your stay from check in to check out. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Dewey,Thank you for the compliments! We're delighted to learn you enjoyed your stay. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Mount,Thank you for your feedback! We're delighted to learn you had a pleasent stay. Thank you so much for your visit. Unit next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Del Re,Thank you for your feedback! We're happy to learn you enjoyed your stay. Thank you for your visit.Until next time!Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Reichmann,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay in all aspects. Looking forward to hosting you again in the future. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms. Kebert,Thank you for your feedback! We're delighted to learn you enjoyed your stay in all aspects. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Mulvaney,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We're sorry about the lights in the room - we will improve them for the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Deshields,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We hope to see you again in the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Watts,Thank you for your feedback! We're delighted to hear you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Ayala,Thank you so much for your kind feedback! We're delighted to learn you enjoyed your stay and that you would visit us again. Looking forward to hosting you again in the future.Warm regards,Ilda Oswald

Dear Ms.Thank you for your review! We're thrilled to hear that you found our property beautiful, modern, and comfortable while still retaining its historical charm. It's wonderful to know that you enjoyed the comfortable beds, nice amenities, and delicious offerings at our cafe. Providing a memorable experience for our guests is what we strive for, and we're delighted that you had a great stay. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Mordo,Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's great location, clean and nice rooms, and delicious breakfast. Thank you for your visit! We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

Dear Ms.Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience with us. Thank you for your stay. We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,

Dear Fauna,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, friendly staff, and the modern, clean, and beautiful room. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Kind regards

Dear Geoffrey,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that every guest feels comfortable and well taken care of, so it's wonderful to know that we succeeded in providing you with a great stay. We hope to have the pleasure of welcoming you back again soon for another fantastic experience.Warm regards