ロイヤル スイート | 高級寝具、ミニバー、セーフティボックス (室内)、客室ごとに異なる装飾

トレル パレス ポルトの口コミ

5 out of 5
トレル パレス ポルト
Rua Entreparedes, 40, Porto

口コミ

9.6

最高に素晴らしい

評価 10 - 102 件の口コミ中 86 件が非常に良い" "
評価 8 - 102 件の口コミ中 9 件が良い" "
評価 6 - 102 件の口コミ中 4 件が普通" "
評価 4 - 102 件の口コミ中 1 件が不満" "
評価 2 - 102 件の口コミ中 2 件が非常に不満" "

10/10

清潔度

9.8/10

スタッフとサービス

9.6/10

設備とサービス

9.8/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Atsuko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフの人たちが、皆、親切で温かい対応でした。
2024 年 4 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Atsuko,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An excellent property and highly recommend it.
2024 年 5 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Ms Karen,Thank you so much for sharing your experience in our Torel Palace Porto with us. Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The check in procedure was very good. All the staff were extremely helpful and friendly. It is a beautiful hotel in easy walking distance of everything. There are some nice little touches like a turn down service. Our only negative was we felt the bathroom was not very functional in terms of counter space.
2024 年 5 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Ms Amanda,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Mary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful hotel. The bar/study is something to see. So special. The staff was amazing. I highly recommend
2024 年 5 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mary,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Fred

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing, luxurious, one of a kind rooms and balconies. Easy walk to Porto’s best places.
2024 年 5 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Fred,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

ELISA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente hotel , muy bonito , limpio , buena atención del personal , la decoración del hotel y cuartos divinas
2024 年 4 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 5 月 2 日)
Estimada Elisa,¡Nos encantó tu visita! Muchas gracias por sus comentarios, confianza y preferencia.Y esperamos verte pronto.Saludos cordiales,Equipo Torel Palace Porto

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For us the Torel Palce was perfect. Beautiful quiet rooms with real character, stone marble and timber. Fantastic location, walking distance to so much of Porto and Gaia. Staff were all lovely - lots of help from reception team for dinner and Fado bookings and directions to key sites. Breakfast very good. Nice selection and lots of egg hot choices and not too large bearing in mind how much other eating and drinking is to be done in Porto. We thought we were splashing out when we booked but Torel Palace was well worth it.
2024 年 4 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear David,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Ying

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the hotel! we stayed 2 nights during our visit in Porto. We used Valet parking and when we arrived it was raining but the staff was already waiting outside when he saw us approaching. They are so friendly and genuine and helpful. The check in was very smoothly and we were offered with drinks and snacks. The lobby is beautiful and they have a very tastful and nicely decorated library cafe. The breakfast is in restaurant Blind and the service and food are excellent. They also have a garden that you can sit out to enjoy the weather when it’s good. Our room is also very clean and well decorated. We were offered Easter snacks during our stay as well. Overall I would like ho go back to stay in this hotel if I ever go back to Porto
2024 年 3 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Ying,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest! We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The entire experience was most special. The staff were all exceptionally attentive and helpful. Beautiful facility and great location. Very nice renovation from palace to hotel. Highly recommended.
2024 年 3 月に 4 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mr. Thomas,Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Palace Porto Team

10/10 (非常に良い)

Dana

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
blind is the best restaurant I experienced in Portugal. Love the literary themed hotel. Service was perfect
2024 年 3 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Dana ,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest! We are extremely happy to know that everything was to your please and you loved our restaurant. We hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Amanda、brooklyn

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay for our first trip with our almost one year old!
2024 年 2 月に 9 泊滞在

10/10 (非常に良い)

Paula Alexandra

2024 年 2 月に 3 泊滞在
Equipa Torel Palace Portoからの返信 (投稿日 : 2024 年 3 月 24 日)
Estimada Paula Alexandra,Adoramos a sua visita! Muito obrigado pelos seus comentários, confiança e preferência.E esperamos vê-la em breve.Com estima,Equipa Torel Palace Porto

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Wong,We loved your visit.Thank you so much for your comments, trust and preference, and we hope to see you soon.Best wishes,

10/10 (非常に良い)

Gladys、La Quinta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I did not get an upgrade right away but our room had a stain on the floor and hence the upgrade. Special thanks to the following employees: At the front desk: Joseph, Ricardo, Joana, Tiago and Rui. At Blind restaurant Gabriel, Andria, Mario and Luisa. Thank you all for your excellent service on our 11 day stay with you.
2024 年 1 月に 11 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Gladys,Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Palace Porto Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Guest,The Torel Palace Porto team is extremely grateful for your review, and we look forward to your next visit to build more memories together!Yours sincerely,Torel Palace Porto

10/10 (非常に良い)

Glenda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Glenda,We loved your visit.Thank you so much for your comments, trust and preference, and we hope to see you soon.Best wishes,Torel Palace Porto Team

10/10 (非常に良い)

oscar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Oscar,We loved your visit.Thank you so much for your comments, trust and preference, and we hope to see you soon.Best wishes,Torel Palace Porto Team

10/10 (非常に良い)

Maria Isabel Ribeiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Estadia maravilhosa e inesquecível
O hotel é maravilhoso num edifício belíssimo e com uma reabilitação extraordinária. Funcionários imensamente amáveis, disponíveis e profissionais. Amenities maravilhosos e de qualidade extrema.
2024 年 1 月に 1 泊滞在
Equipa Torel Palace Portoからの返信 (投稿日 : 2024 年 1 月 22 日)
Estimada Maria Isabel Ribeiro,Muito obrigada por partilhar connosco a sua experiência no Torel Palace Porto. Foi um prazer recebê-la no nosso hotel!Estamos particularmente felizes em saber que a nossa equipa tornou a sua estadia memorável e compartilharemos os seus comentários com todos os nossos colaboradores. Contudo, tomamos nota dos seus comentários e agradecemos a opinião que partilhou connosco, pois só assim poderemos melhorar a nossa qualidade de serviço.Esperamos poder voltar a recebê-la num futuro próximo.Atenciosamente,Equipa Torel Palace Porto

8/10 (良い)

Jenny

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful old palace, walkable to everything
Unique, boutique hotel in a great location. Rooms were quiet. Staff was very attentive. Breakfast was delicious and had tremendous amount of choices.
2023 年 12 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Jenny,We loved your visit.Thank you so much for your comments, trust and preference, and we hope to see you soon.Best wishes,Torel Palace Porto Team

10/10 (非常に良い)

Thelma

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was impeccable, personnel welcoming and warm. The room was comfortable and very well set up. It’s a high end boutique hotel. I loved the library room where you could stop for a drink or snack. The breakfast had variety and quality foods. I loved our stay!
2023 年 12 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Thelma,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

8/10 (良い)

JEAN MARIE、PARIS

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lhotel est bien situé et avec beaucoup de charme et une literie tres confortable mais il est dommage que les fenetres des chambres ne ferment pas bien laissant passer de lair et de lhumidite. La salle de bain ne dispose pas de chauffe serviette laissant une fraicheur desagreable de bon matin. Pas de surclassement et pas de caseau de bienvenu comme prevu par experia (bouteille)
2023 年 12 月に 4 泊滞在
Équipe Torel Palace Portoからの返信 (投稿日 : 2024 年 1 月 7 日)
Cher JEAN MARIE,Merci beaucoup de partager avec nous votre expérience sur Torel Palace Porto. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, ils sont très précieux pour nous et c'est le seul moyen d'améliorer la qualité de nos services. Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sinceres salutations,

2/10 (非常に不満)

Alan

2023 年 12 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2024 年 1 月 22 日)
Cher Alan,Merci beaucoup de partager avec nous votre expérience sur Torel Palace Porto. C’était un plaisir de vous accueillir dans notre hôtel!Merci pour votre commentaires constructifs, dont nous prenons note dans notre effort pour améliorer continuellement nos installations.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous espérons vous accueillir lors de votre prochaine visite à Porto et ainsi améliorer votre opinion sur notre hôtel.Sinceres salutations, Équipe Torel Palace Porto

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2023 年 12 月に 2 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 24 日)
Dear Kevin,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Vanessa

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff and the place is wonderful1
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 24 日)
Dear Vanessa,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Ida

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear guest,We loved your visit.Thank you so much for your comments, trust and preference, and we hope to see you soon.Best wishes,Torel Palace Porto Team

10/10 (非常に良い)

Fan

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
As a globetrotter, this is the few best places in Europe I’ve ever stayed. In particular, this place is a have for book lovers. Each room is named after a famous Portuguese author. There is also a library where guests can have light fare while browsing books and relaxing after a day in the city. My only regret is I did not get to experience the wonderful restaurant BLIND because it was closed during my stay.
2023 年 11 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Fan Xu, Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back to our hotel so that you have the opportunity to experience our restaurant. Best regards, Torel Palace Porto Team

10/10 (非常に良い)

Vikki、Oklahoma City

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the moment we arrived we were well taken care of by the friendly and efficient hotel staff. Its a very beautiful hotel in a great location. The breakfast was wonderful.
2023 年 10 月に 4 泊滞在
Torel Palace Portoからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Vikki, The Torel Palace Porto team is extremely grateful for your words of appreciation, and we look forward to your next visit to build more memories together!Yours sincerely,Torel Palace Porto

10/10 (非常に良い)

Johnny

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top ervaring
Tophotel. Mooi en comfortabel in een authentieke locatie. Personeel was zeer behulpzaam en vriendelijk. Ik kan dit hotel volledig aanbevelen! Bedankt voor de leuke tijd
2023 年 9 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2023 年 10 月 1 日)
Cher Johnny,Merci beaucoup de partager avec nous votre expérience sur Torel Palace Porto. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, c'est le seul moyen d'améliorer la qualité de nos services. Nous sommes particulièrement heureux de savoir que notre personnel a aidé à rendre votre séjour mémorable et nous partagerons vos commentaires avec l'équipe.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sinceres salutations, Équipe Torel Palace Porto

10/10 (非常に良い)

Barbara、Lexington

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful hotel. Everything was perfect. The staff was amazing. Loved every minute. The room was so fabulous we didn’t want to leave!
2023 年 9 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Barbara, Thank you so much for sharing with us your experience on Torel Palace Porto. We are particularly happy to know that our staff assisted in making your stay a memorable. Best regards, Torel Palace Porto Team

8/10 (良い)

Denise

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was lovely and accommodating. Location was excellent. The renovation to an historic building; however attractive, sometimes didn’t work. Skeleton keys were not easy to manage. There should be more hangers, drawers, and shelving space, but the rooms were tight. The only downside. Overall an enjoyable stay in a lovely city.
2023 年 9 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Alla, Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel! We always appreciate guests feedback which allow us to improve. Wish you all the best, and hope to have a chance to host you again.Best regards Torel Palace Porto Team

10/10 (非常に良い)

Yuly、FORT LEE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property has its own unique luxury feel. Rooms are big and comfortable. Especially we would like to mention Mario from Restaurant and reception stuff. Location is great - 10 minutes' walk to the historic center. Overall, we have great experience for this 2-night stay in Torel Palace.
2023 年 9 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Yuly,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest! We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay! Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Stephen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Centrally located hotel in middle of the historic district of Porto. Close to lots of interesting places.
2023 年 9 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Mr Stephen, Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel! Best regards, Torel Palace Porto Team

10/10 (非常に良い)

Elena jr

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent sevice, friendly staff
2023 年 8 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Elena, Thank you so much for sharing with us your experience on Torel Palace Porto. We are particularly happy to know that our staff assisted in making your stay a memorable. Best regards, Torel Palace Porto Team

10/10 (非常に良い)

alla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property with excellent staff
2023 年 8 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Alla, Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel! Best regards, Torel Palace Porto Team

10/10 (非常に良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Alexandra, The Torel Palace Porto team is extremely grateful for your words of appreciation, and we look forward to your next visit to build more memories together! Yours sincerely, Torel Palace Porto

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved my stay at Torel Palace. The staff were very helpful and polite. The room was great and I loved the location. I would recommend this hotel.
2023 年 7 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Kimberly,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

10/10 (非常に良い)

Nadeem、Woodbury

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is exceptional
2023 年 5 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 6 月 2 日)
Dear Nadeem, Thank you very much for your evaluation. We look forward to welcome you once again. Best regards,

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is something special. It has rich history and each room is luxurious and interesting in its own way. The staff is wonderful, so welcoming and helpful.
2023 年 5 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Ms Lisa ,We are really grateful for your comments.This asure that we are doing a great job.You would be more than welcomed if you come back to Palace or any other Torel Group in Portugal.Best wishes,Torel Palace Porto Team

10/10 (非常に良い)

Edward

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a wonderful hotel, great staff and great service. Great location. Highly recommend
2023 年 4 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 4 月 15 日)
Dear Edward,Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Palace Porto Team

8/10 (良い)

Ruby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property and overall friendly staff.
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 3 月 18 日)
Dear Ruby,Thank you very much for sharing with us your opinion of Torel Palace Porto.We look forward to welcoming you in the near future. Best regards, Torel Palace Porto Team

10/10 (非常に良い)

Lara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel, great location and wonderful staff. I cannot recommend highly enough!
2023 年 2 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 2 月 28 日)
Dear Lara,Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Palace Porto Team

10/10 (非常に良い)

FREDERIC

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
hôtel agréable et plein de charme, pas trop grand et assez central, quartier sympa
2023 年 1 月に 1 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 1 月 24 日)
Cher Monsieur. Frédéric Rachlin,Merci beaucoup de partager avec nous votre expérience sur Torel Palace Porto. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, c'est le seul moyen d'améliorer la qualité de nos services. Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sinceres salutations,Équipe Torel Palace Porto

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Blind ‘Moments’ Dining Fantastic
The Blind Restaurant ‘Moments’ was a fantastic dining experience! An absolute MUST on your visit to Porto…well worth the price!!!
2023 年 1 月に 3 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 1 月 14 日)
Dear Linda,We are really grateful for your comments.This asure that we are doing a great job.You would be more than welcomed if you come back to Palace or any other Torel Group in Portugal.Best wishes,Torel Palace Porto Team

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent service
STAFF WAS EXCEPTIONAL
2022 年 12 月に 3 泊滞在
Ricardoからの返信 (投稿日 : 2023 年 1 月 6 日)
Dear Peter,We loved your visit.Thank you so much for your comments, trust and preference, and we hope to see you soon.Best wishes,Torel Palace Porto Team

10/10 (非常に良い)

Damian、miami

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This Hotel meets my expectations. It is beautiful boutique Hotel . The staff are very professional and friendly. Breakfast is delivered. For dinner you maybe look for a restaurant around
Torel Palace Porto Teamからの返信 (投稿日 : 2022 年 12 月 31 日)
Dear DamianThank you so much for your feedback. We are glad for your review. Hope to see you soon. All the best,Ricardo

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hôtel magnifique, chambre immense, spacieuse et luxueuse. Notre séjour était parfait. Le petit déjeuner buffet était très bien garni. Je recommande absolument cet hôtel.
Torel Palace Porto Teamからの返信 (投稿日 : 2022 年 12 月 28 日)
Cher Monsieur David,Nous vous remercions sincèrement pour votre préférence et vos commentaires.Nous espérons avoir l'opportunité de vous accueillir à nouveau au Torel Palace Porto ou dans l'un des autres établissements du groupe Torel Boutiques.Nos équipes s'efforceront toujours de vous fournir le meilleur service et essaieront de répondre à vos attentes.Cordialement______________L'équipe du Palais Torel

10/10 (非常に良い)

Marcelo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente
2022 年 12 月に 2 泊滞在
Torel Palace Porto Teamからの返信 (投稿日 : 2022 年 12 月 25 日)
Estimado Sr. Marcelo,Adoramos a sua visita! Muito obrigado pelos seus comentários, confiança e preferência.E esperamos vê-lo em breve.Com estima,Equipa Torel Palace Porto

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Torel Palace was beautiful! The entire property was exactly as pictured - super unique interior design, extremely friendly and helpful staff and our room was very comfortable and luxurious.
Ricardoからの返信 (投稿日 : 2022 年 12 月 2 日)
Dear Jessica,Thank you so much for sharing with us your experience on Torel Palace Porto. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Palace Porto Team

10/10 (非常に良い)

manuel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Grandes y confitables habitaciones. Atencion personal excelente.
Ricardoからの返信 (投稿日 : 2022 年 11 月 10 日)
Estimado(a) huésped,¡Nos encantó tu visita! Muchas gracias por sus comentarios, confianza y preferencia.Y esperamos verte pronto.Saludos cordiales,Equipo Torel Palace Porto

10/10 (非常に良い)

Valerie

Torel Palace Porto Teamからの返信 (投稿日 : 2023 年 6 月 2 日)
Dear Valerie, Thank you very much for your evaluation. We look forward to welcome you once again. Best regards,