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トレル アバンガルドの口コミ

5 out of 5
トレル アバンガルド
Rua da Restauraçao, 336, Porto

口コミ

9.6

最高に素晴らしい

評価 10 - 441 件の口コミ中 352 件が非常に良い" "
評価 8 - 441 件の口コミ中 62 件が良い" "
評価 6 - 441 件の口コミ中 18 件が普通" "
評価 4 - 441 件の口コミ中 5 件が不満" "
評価 2 - 441 件の口コミ中 4 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

toshiya

2023 年 11 月に 1 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Toshiya,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Oreoreo、東京

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
オシャレホテルです。テラスからポルトの街を一望できる朝のビュッフェは気持ちいい。
2019 年 7 月に 2 泊滞在
Beatriz Gonçalves - Resident Managerからの返信 (投稿日 : 2019 年 7 月 9 日)
Dear guest, a big thank you for your amazing comment. We are very pleased you had such a wonderful stay. We work hard to ensure that our guests have an amazing stay, so your words are extremely gratifying and treasured. Hopefully you visit Porto again soon, and decide to stay with us again. Warm Regards.

10/10 (非常に良い)

VIJAY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful luxury boutique hotel with a lovely history and beautiful design. Each room has it's own character and the common areas are well designed and fun. Small and boutique stylewith lovely views of the Duoro river from the terrace and pool. Management eager to please and staff just very helpful and polite and happy to make your stay a delight.
2024 年 4 月に 3 泊滞在
Sofia Costa | Guest Relationsからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Vijay,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Riley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every room is a unique experience! It feels like an artistic oasis once you arrive!
2024 年 5 月に 1 泊滞在
Gonçalo | Guest Relationsからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Riley,Thank you very much for sharing with us your opinion of Torel Avantgarde, it was a pleasure to welcome you here!We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Jorge Balaia | Night Auditorからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Lauren,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

8/10 (良い)

Edward Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Jorge Balaia | Night Auditorからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Edward Robert,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Paul、Cary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with amazing view of the river and the city
2024 年 4 月に 3 泊滞在
Adriana | Guest Relationsからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Paul,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Florentinus van

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mooie ligging, vriendelijke staf, prachtige kamers, ruim assortiment ontbijt.
2024 年 4 月に 6 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Florentinus,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

darolyn

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you are looking for a beautiful hotel with views of the river you are in for a real treat. The staff is incredible. They helped with activity and dinning suggestions and reservations. The hotel interior design is stunning. The food at the hotel restaurant is excellent and bar offers craft cocktails. The location was not far from the excitement of Porto.
2024 年 4 月に 3 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Darolyn,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 (良い)

Gemma

カップルで旅行
Very good view of the river from our room. Breakfast was really good. The hotel was nicely decorated but an uphill walk to town center. The rooms are small but comfortable and chic. They seemed understaffed in restaurant and bar. Seagulls were off and on screaming at night.
2024 年 3 月に 1 泊滞在
Gonçalo | Guest Relationsからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Gemma,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Gregory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Magnifique hôtel et personnel exceptionnel
2024 年 3 月に 3 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 3 月 31 日)
Cher Gregory,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, ils sont très précieux pour nous et c'est le seul moyen d'améliorer la qualité de nos services. Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sincères salutations, Torel Avantgarde Équipe

10/10 (非常に良い)

Graceminelly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Excelente propiedad y servicio.
2024 年 3 月に 1 泊滞在
Mariana Jacinto | Guest Relations からの返信 (投稿日 : 2024 年 3 月 18 日)
Estimado(a) Graceminelly,Muchas gracias por compartir con nosotros su experiencia en el Torel Avantgarde. ¡Fue un placer darle la bienvenida en nuestro hotel!Apreciamos sus sugerencias constructivas sobre nuestro Hotel, ya que sólo es posible para nosotros mejorar la calidad de nuestros servicios a través de sus comentarios.Esperamos darle la bienvenida en su próxima visita a Porto.Saludos cordiales,Equipo Torel Avantgarde

10/10 (非常に良い)

Marilene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel exceptionnel! Le personnel était 10/10. Vraiment a essayer!
2024 年 3 月に 2 泊滞在
Mariana Jacinto | Guest Relations からの返信 (投稿日 : 2024 年 3 月 17 日)
Cher Marilene,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, c'est le seul moyen d'améliorer la qualité de nos services. Nous sommes particulièrement heureux de savoir que notre personnel a aidé à rendre votre séjour mémorable et nous partagerons vos commentaires avec l'équipe.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sinceres salutations, Équipe Torel Avantgarde

10/10 (非常に良い)

Vernon

2024 年 3 月に 3 泊滞在
Gonçalo | Guest Relationsからの返信 (投稿日 : 2024 年 4 月 1 日)
Estimado Vernon,Muito obrigada por partilhar connosco a sua opinião do Torel Avantgarde.Esperamos poder recebê-lo num futuro próximo.Atenciosamente,Equipa Torel Avantgarde

10/10 (非常に良い)

Joel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 6 泊滞在
Rodrigo Lima | VIP Personal Assistantからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Joel,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

syed

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect stay with exceptional service and attention to detail throughout. A pleasure to stay at with phenomenal views of the river. Definitely coming back !
2024 年 3 月に 2 泊滞在
Rodrigo Lima | VIP Personal Assistantからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Syed,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Diane

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn't eant to leave. The staff is exceptional. Attention to details was appreciated. Turn down service was my favorite! I wish I had used the pool more. I will be back.
2024 年 1 月に 2 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Diane,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff in total couldn't have been more helpful or pleasant. I would definitely recommend the property to others as well as returning myself.
2024 年 1 月に 6 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Robert,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Noel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property and View is amazing! The staff is extremely welcoming and kind. EVERYTHING IS Fabulous. Food ,cocktails , atmosphere and of course the VIEW. We stayed in room 47 just perfect.
2024 年 1 月に 3 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Noel,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Samantha

2024 年 1 月に 2 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Samantha,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Yann

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Diogo | Guest Relationsからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Yann,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Jamie K Sosa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
10/10
Great great service! This place is beautiful and ver accommodating!! I truly Enjoyed staying here. Very great hospitality and some of the best views of the city. Very easy walking distance to many restaurant and stores.
2023 年 12 月に 2 泊滞在
Diogo | Guest Relationsからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Jamie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

milenko

2023 年 12 月に 3 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Guest,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Laura Haaber

2023 年 11 月に 3 泊滞在
Diogo | Guest Relationsからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Laura,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

6/10 (普通)

Candice

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I enjoyed the fabulous breakfast that was included and i thought it was awesome it was from 730 to 11 so you dont have to get up early to ear if you rather sleep in. The spa was small but my service was enjoyable. When i arrived there was champagne waiting in my room which was great and the room service i order was yummy. I didnt care much for my room. It was the Classic room so it was small and very dark. The window didnt really brighten up the space at all. The themed artist room was disappointing as it was just one painting on the wall by the artist so not very thoughtful. One morning for breakfasts i went to the bathroom and when i came back to finish, they cleared my table and gave it to someone else. That really angered me. I left my key thetr as indication i was returning but they removed it and put it at the front counter. I thought that the view from the property was a bit limited and it gives the impression you have a grander view online. The walk from the hotel to big sites like the Dom Louis 1 bridge is 20 minutes. Next time ill definitely try to stay somewhere closer to the river. I left my jacket at the hotel and inquired about shipping it back to me and the estimate the company the hotel hired was 59 euro. It was shipped to US but i still thought that was high. I asked if they could ship as a courtesy considering i stayed there 6 nights, had spa service and frequented the restaurant twice. But no. I thought for a 5 star hotel theyd be more accomidating.
2023 年 11 月に 6 泊滞在
Équipe Torel Avantgardeからの返信 (投稿日 : 2023 年 12 月 31 日)
Dear Candice,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

4/10 (不満)

Magdy

家族旅行
Hôtel mérite 3 étoiles, seul point positif est le petit déjeuner , ne vous attendez pas à un service 5 étoiles comme au ritz Carlton!!
2023 年 11 月に 3 泊滞在
Équipe Torel Avantgardeからの返信 (投稿日 : 2023 年 11 月 30 日)
Cher Magdy,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Merci pour votre commentaires constructifs, dont nous prenons note dans notre effort pour améliorer continuellement nos installations.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous espérons vous accueillir lors de votre prochaine visite à Porto et ainsi améliorer votre opinion sur notre hôtel.Sinceres salutations, Équipe Torel Avantgarde

10/10 (非常に良い)

Connie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was impeccable from the moment we arrived, from every single person we encountered. Decor was luxe contemporary. Views
2023 年 11 月に 2 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Connie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

david、brooklyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, smooth check in, Great views from dining area
2023 年 11 月に 3 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear David,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Mette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding hotel with excellent service and facilities.
2023 年 11 月に 1 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Mette,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service, great views and very comfortable beds. The team also arranged transfers for me and were kind enough to accommodate a few last minute requests. It’s clear they do what they can to make your stay enjoyable. Highly recommend.
2023 年 11 月に 3 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Amy,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Teresann

2023 年 11 月に 2 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Teresa,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

jamie、Newton

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Apart from the fact that the bathrooms are very dark and there are no individual nightlight controls the hotel is fantastic! Jr suite spacious - comfortable beds and fabulous views. Breakfast was a great selection and delicious. Very helpful and accommodating staff. Can’t comment on spa or gym - didn’t use. Highly recommend.
2023 年 11 月に 3 泊滞在
Torel Avantgarde Teamからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Jamie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Torel properties are all special. The staff in particular provides exceptional service and attention. I have deep brand loyalty because of the way that my family ad I have always been treated.
2023 年 10 月に 1 泊滞在
Torel Avantgarde Teamからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Angela,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 10 月に 3 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Simon,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing stay at the Torel Avantgarde! A true boutique hotel with attentive staff, incredible views, a delicious breakfast and unique and comfortable rooms! Our highlight was sitting on our deck overlooking the city of Porto and the Douro River while enjoying the complimentary bottle of sparkling wine that was brought to our room. If we go back to Porto, this is the only hotel we'll stay at.
2023 年 10 月に 3 泊滞在
Torel Avantgarde Teamからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Robert,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Juan Carlos

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buena atención y calidad. Salvo uno de los del lobby que fue poco servicial en su trato , el resto muy bien
2023 年 10 月に 1 泊滞在
Torel Avantgarde Teamからの返信 (投稿日 : 2023 年 10 月 31 日)
Estimado Juan,Muchas gracias por compartir con nosotros su experiencia en el Torel Avantgarde. ¡Fue un placer darle la bienvenida en nuestro hotel!Apreciamos sus comentarios positivos sobre nuestro Hotel, ya que sólo es posible para nosotros mejorar la calidad de nuestros servicios a través de sus comentarios. Particularmente nos alegra saber que nuestro personal ayudó a hacer de su estancia una experiencia memorable y velaremos para compartir sus comentarios con el equipo.Esperamos darle la bienvenida en su próxima visita a Porto.Mejores saludos,Torel Avantgarde Equipo

10/10 (非常に良い)

michael、ponte vedra beach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 4 泊滞在
Torel Avantgarde Teamからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Michael,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Nizar

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Nizar,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Fatima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Diogo | Guest Relationsからの返信 (投稿日 : 2023 年 10 月 14 日)
Dear Fatima,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Benjamin、Chicago

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gorgeous boutique hotel with breathtaking views
Inês Teixeira | Guest Relationsからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Benjamin,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Diana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
An exquisite homely hotel
From the moment I arrived I felt welcome. I was shown around the hotel to familiarise myself which helped to make me feel at home, as did the welcome drink. The food, both dinner and breakfast, was excellent, with a wide, varied selection for breakfast. A really lovely stay
2023 年 9 月に 3 泊滞在
Inês Teixeira | Guest Relationsからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear guest,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Diogo | Guest Relationsからの返信 (投稿日 : 2023 年 10 月 14 日)
Dear Kelly,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 (良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Overall this is a high standard of hotel and the staff are very keen to please and help. Sadly the rooms and the hotel processes are not Five Star. The kitchen is clearly unable at times to service the guests in a timely manner especially at breakfast and evening meals. Delays can be 10-20 minutes for a poached egg or food on the buffet to be replenished. This happened multiple times during our stay. We also booked an Executive Double Room, Balcony (Superior). The first room we were allocated was not as described in the booking. To be honest it if Pablo had not resolved this issue and allocated us a room similar to the one in the images we would have refused the booking and sorted another hotel. We consider the first rooms allocated as very sub standard. Small, dark, cramped and not in keeping with the description or a five star hotel. More a Premier Inn Hotel!! Even though the room we were allocated was acceptable as design and space it was totally impractical for people staying seven days!!. There was limited storage four clothes hangers for two adults, limited shelves. No drawers. The bedside units were boxes rather than best side drawers. Consequence was we had to request 10 hangers, had toiletries and plugs etc on most if not all surfaces. The result a very attractive room when unoccupied looks cluttered and not stylish. There was limited wall hanging for coats or places to dry towels as a result they were changed every day.
2023 年 8 月に 7 泊滞在
Inês Teixeira - Guest Relationsからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Ian,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Inês Teixeira - Guest Relationsからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Sandra,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

SELENA

2023 年 9 月に 2 泊滞在
Miguel Costa | Guest Relationsからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Selena,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 (良い)

Helena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was not great. I had to Uber everywhere. The shower/bathroom was very compact that I felt claustrophobic Staff were extremely friendly and helpful.
2023 年 9 月に 2 泊滞在
Sofia Costa - Guest Relationsからの返信 (投稿日 : 2023 年 9 月 6 日)
Dear Helena,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff, room was cleaned and I appreciated the welcome drink and view
2023 年 8 月に 4 泊滞在
Inês Teixeira - Guest Relationsからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Elizabeth,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Katarina

2023 年 8 月に 2 泊滞在
Diogo | Guest Relationsからの返信 (投稿日 : 2023 年 9 月 3 日)
Dear Marissa,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 (非常に良い)

Geroge

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel with friendly staff and excellent service
2023 年 8 月に 2 泊滞在
Sofia Costa | Guest Relationsからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Geroge,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team