ロビー応接スペース

ヒルトン ポルト ガイアの口コミ

5 out of 5
ヒルトン ポルト ガイア
Rua Serpa Pinto 124, Vila Nova de Gaia

口コミ

9.4

最高に素晴らしい

評価 10 - 266 件の口コミ中 210 件が非常に良い" "
評価 8 - 266 件の口コミ中 39 件が良い" "
評価 6 - 266 件の口コミ中 6 件が普通" "
評価 4 - 266 件の口コミ中 6 件が不満" "
評価 2 - 266 件の口コミ中 5 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.6/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Shirley、Naples

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a beautiful hotel with large rooms. Close to river and shopping and dining.
2024 年 5 月に 1 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Shirley,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bon hôtel, avec un design très moderne et chaleureux en même temps..
2024 年 5 月に 1 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Sarah,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Gerard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Excellent staff and location
2024 年 5 月に 3 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Gerard,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Leonarda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely pool and spa.
2024 年 5 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Leonarda,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
New built hotel with all the commodities expected
2024 年 5 月に 2 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear John,Thank you very much for sharing with us your opinion of Hilton Porto Gaia.We look forward to welcoming you in the near future. Best regards, Hilton Porto Gaia Team

8/10 (良い)

Steffen

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
.
2024 年 5 月に 4 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Steffen,Thank you very much for sharing with us your opinion of Hilton Porto Gaia.We look forward to welcoming you in the near future. Best regards, Hilton Porto Gaia Team

10/10 (非常に良い)

Yoel

良かった点 : 清潔度、設備とサービス
.
2024 年 5 月に 1 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Yoel,Thank you very much for sharing with us your opinion of Hilton Porto Gaia.We look forward to welcoming you in the near future. Best regards, Hilton Porto Gaia Team

10/10 (非常に良い)

Yoel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 3 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Yoel,Thank you very much for sharing with us your opinion of Hilton Porto Gaia.We look forward to welcoming you in the near future. Best regards, Hilton Porto Gaia Team

10/10 (非常に良い)

José MARQUES

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hôtel très bien placé, très beau décor. Chambre expacieuse et propre. Très bon accueil et sympathique. Sans oublier le la piscine au sous-sol avec son jacuzzi.
2024 年 5 月に 7 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 5 月 14 日)
Cher Monsieur José Marques,Merci d'avoir partagé votre merveilleux retour sur votre récent séjour au Hilton Porto Gaia. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement privilégié et notre belle décoration. C’est également fantastique de savoir que vous avez trouvé votre chambre propre et spacieuse, et que notre équipe vous a réservé un accueil chaleureux et amical.Nous sommes particulièrement heureux que vous ayez apprécié notre piscine et jacuzzi au sous-sol. Vos commentaires positifs nous motivent à continuer à offrir un service et des équipements exceptionnels à tous nos clients.Nous sommes impatients de vous accueillir à nouveau pour un autre séjour mémorable.Cordialement,L'équipe du Hilton Porto Gaia

10/10 (非常に良い)

Gino

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was excellent
2024 年 5 月に 1 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Gino,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations Team

10/10 (非常に良い)

lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Miguel greeted us, gave us overview of hotel and city. He gave us a map and oriented us. Told us important info on avoiding the hills and got us off to a great start. The hotel is beautiful and staff wonderful, from checking in, breakfast to dinner! Breakfast is truly the hugest selection of food I have ever seen, they even have champagne for mimosas! The bar overlooking city was the perfect end to our day. I highly recommend this hotel. The location is easy to find and parking is in a garage below. Superb!!!
2024 年 5 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Lisa,Thank you for taking your time to share the experience of your recent stay at Hilton Porto Gaia by filling out our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Your personal mention for Miguel has been shared with him. Your feedback is highly appreciated and made this day even brighter for him, the rest of the team and me!Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by our team – you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future. If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations Team

8/10 (良い)

Joanne、Raleigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The upstairs bar had an amazing view. Need a hairdryer in the bedroom
2024 年 5 月に 2 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Joanne,Thank you so much for sharing with us your experience on Hilton Porto Gaia. It was a pleasure welcoming you in our hotel!We are particularly happy to know you have enjoyed our Magma Bar and it's amazing view.We look forward to welcoming you back on your next visit to Porto.Best regards, Hilton Porto Gaia Team

10/10 (非常に良い)

Cynthia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Habitaciones amplias. Muy comoda. El baño enorme. El desayuno delicioso. El hotel nuevo.
2024 年 4 月に 2 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 4 月 30 日)
Estimada Cynthia,¡Nos encanta recibir comentarios tan positivos como el suyo! Nos enorgullece saber que ha disfrutado de nuestras amplias habitaciones y que se sentio cómoda durante tu estancia. En Hilton Porto Gaia, nos esforzamos por ofrecer a nuestros huéspedes una experiencia inolvidable, y es genial escuchar que hemos cumplido con sus expectativas. ¡Esperamos darle la bienvenida de nuevo pronto a nuestro hotel!Saludos,Mariana Catarino Guest Relations

10/10 (非常に良い)

Udayan、Potomac

家族旅行
Views from the room are blocked but otherwise everything was good.
2024 年 4 月に 2 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Udayan,Thank you very much for sharing with us your opinion of Hilton Porto Gaia.We are more than happy to know you have enjoyed your stay with us.We look forward to welcoming you in the near future. Best regards, Hilton Porto Gaia Team

10/10 (非常に良い)

Steffen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brilliant choice. Great stay. Looking forward to come back. best regards Präventum Team https://praeventum.de
2024 年 4 月に 5 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Steffen,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations Team

8/10 (良い)

funbi

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
a very nice and beautiful hotel, room was clean ,easy access to the winery, and lots of restaurant,we enjoyed our stay, the only problem was the pool was closed, we were not informed, we got there and we were just told it has been closed, due to repairs impromptu, aside that, its a beautiful hotel
2024 年 2 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Funbi,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations Team

10/10 (非常に良い)

glenn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel.
2024 年 4 月に 3 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Glenn,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations Team

8/10 (良い)

Carmen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Lage ist ausgezeichnet, die Zimmer sind sehr sauber und die Betten sehr bequem. Das Personal ist sehr freundlich, war beim Frühstück aber etwas überfordert, als viel los war, wodurch die Bestellung unseres Cappuccino vergessen wurde. Das Frühstücksbuffet ist hervorragend, so eine tolle Auswahl sieht man selten. Leider sind die Zimmer etwas hellhörig, wenn sie direkt an der Straße/ über dem Parkhaus liegen. Was uns geärgert hat, war unser Erlebnis mit dem Taxi, welches wir beim Hotel für unsere Abreise an den Flughafen bestellt hatten. Das Taxi war als solches nicht gekennzeichnet, hatte auch keine Fahrpreis-Aufzeichnung und am Flughafen kam dann die Überraschung, dass es statt den üblichen 25€ tatsächlich 35€ kostet. Man fühlt sich als Gast hierdurch hereingelegt.
2024 年 4 月に 3 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Carmen,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!Please note that the usual price to the airport by taxi is between 30-35. We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations Team

10/10 (非常に良い)

MARIA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gourgeus hotel. Rooms are beautiful spacious & modern decorated
2024 年 4 月に 6 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Maria,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations Team

8/10 (良い)

Olga

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location, nice hotel. Housekeeping is lacking
2024 年 4 月に 3 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Olga,Thank you for your recent stay at our hotel and for taking the time to share your feedback with us.We're pleased to hear that you enjoyed our hotel's great location and found it to be nice overall. However, we apologize for any shortcomings you experienced with our housekeeping services.Please rest assured that we take your feedback seriously, and we will address the issues you've raised with our housekeeping team to ensure improvements are made.We appreciate your valuable input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Mariana CatarinoGuest Relations

10/10 (非常に良い)

Bryan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice location, and the breakfast was amazing
2024 年 4 月に 2 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Bryan,Thank you for choosing to stay with us at Hilton Porto Gaia and for sharing your positive experience with us!We're thrilled to hear that you enjoyed our hotel's wonderful location and that you found our breakfast to be amazing. Providing our guests with a delightful culinary experience is always a top priority for us.Your kind words mean a lot to our team, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Mariana CatarinoGuest Relations

8/10 (良い)

Yasmin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely unexpected birthday present. Excellent room service. Gorgeous spa.
2024 年 4 月に 7 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Yasmin,Thank you for sharing your delightful birthday experience with us at Hilton Porto Gaia!We're thrilled to hear that you enjoyed our excellent room service and found our spa to be gorgeous. Your kind words mean a lot to us.We look forward to welcoming you back for more memorable experiences in the future. If you need anything for your next stay, just let us know!Warm regards,Mariana CatarinoGuest Relations

10/10 (非常に良い)

Sergei

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked it very much.
2024 年 4 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Sergei,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.

10/10 (非常に良い)

Carrie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location is perfect for travelers visiting the Porto area. Walkable and a beautiful relaxing atmosphere. Friendly staff and professional. Would stay here again and again.
2024 年 3 月に 2 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Carrie,Thank you for sharing your wonderful experience at Hilton Porto Gaia!We are thrilled to hear that our location proved to be perfect for your travels in the Porto area and that you found it to be walkable with a beautiful, relaxing atmosphere. It's always our goal to provide a serene environment where guests can truly unwind and enjoy their surroundings.We're also delighted that you found our staff to be friendly and professional. Ensuring our guests feel welcome and well taken care of is a top priority for us.Your kind words are greatly appreciated, and we would be honored to welcome you back to Hilton Porto Gaia on future visits to the area.Warm regards,Mariana Catarino

10/10 (非常に良い)

Alix

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was excellent, very clean and centrally located. The staff were wonderful, very helpful. We would highly recommend and will be returning in the future! Thanks for a lovely stay. A & M
2024 年 3 月に 1 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Alix,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Roberto、Weston

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Hotel
2024 年 3 月に 1 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Roberto,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Malika Christiane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bon séjour dans cet hôtel Personnels souriants et aimables Grand espace
2024 年 3 月に 3 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 2 日)
Cher Malika Christiane,Nous vous remercions pour votre récent séjour au Hilton Porto Gaia et pour avoir pris le temps de participer à notre enquête.Nous sommes ravis de constater, d'après vos notes, que vous avez pleinement apprécié votre séjour parmi nous et nous espérons que vous avez également passé un excellent moment à Porto.Nous vous remercions à nouveau d'avoir pris le temps de répondre à notre enquête, vos commentaires sont très appréciés par l'équipe - vous avez certainement fait notre bonheur !Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel dans un avenir proche.Si vous avez besoin d'aide, n'hésitez pas à nous contacter.Cordialment,Francisca Guest Relations

10/10 (非常に良い)

Yomary Elena Abdelnour

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 8 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Yomary,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

8/10 (良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear ElizabethThank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

hector

2024 年 3 月に 3 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Guest,Thank you very much for sharing with us your opinion of Hilton Porto Gaia.We look forward to welcoming you in the near future. Best regards, Hilton Porto Gaia Team

8/10 (良い)

Byron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay at the Hilton Porto Maia. The hotel was is excellence conditin, close to the waterfront and the staff were very friendly. I was a little disappointed to find out that both the pool and hydropools were closed due to maintenance upon arrival. There was no indication that these facilities were closed during the time of booking. Otheriwse an excellent stay.
2024 年 3 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Byron,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.

10/10 (非常に良い)

Ganiyat

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
L'hôtel était très beau, classe et propre, le personnel très accueillant et serviable, rien a redire
2024 年 2 月に 4 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 27 日)
Chère Ganiyat,Merci pour votre récent séjour au Hilton Porto Gaia et pour avoir pris le temps de participer à notre enquête.Nous sommes très content de savoir, d'après vos notes, que vous avez pleinement apprécié votre séjour chez nous et espérons que vous avez également passé un moment formidable à Porto.Merci encore d'avoir pris un moment pour répondre à notre sondage, vos commentaires sont très appréciés par l'équipe - vous avez certainement fait notre journée !Nous espérons avoir le plaisir de vous accueillir de nouveau dans notre hôtel dans un futur proche.S'il y a quelque chose que nous pouvons vous aider, n'hésitez pas à nous contacter.Cordialment,Francisca BanhudoGuest Relations

10/10 (非常に良い)

EDNALVA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
incrivel, recomendo o hotel ... conforto e localizacao perfeitas
2024 年 2 月に 3 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 27 日)
Estimada EDNALVA,Antes de mais queremos agradecer pela sua recente estadia no Hilton Porto Gaia e por dedicar o seu tempo a responder a este pequeno questionário.Estamos muito satisfeitos em ver, pela sua pontuação, que apreciou ao máximo sua estadia connosco e esperemos que também tenha se divertido na lindíssima cidade do Porto.É bom saber que gostou dos serviços prestados pelos membros da nossa equipa. Iremos partilhar o seu comentário com todos eles.Muito obrigado uma vez mais por partilhar sua experiência connosco! O seu feedback é bastante importante para todos nós.Esperamos ter o prazer de recebê-lo em breve no nosso hotel. Se precisar de mais alguma assistência, por favor, não hesite em contatar-nos.Cumprimentos cordiais,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Freddie E

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and service were excellent. Great location.
2024 年 2 月に 3 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Freddie E,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our staff's service to be excellent and enjoyed our hotel's great location. Your satisfaction is our utmost priority, and we're delighted that we could contribute to making your stay memorable. We hope to have the pleasure of welcoming you back to the Hilton Porto Gaia Hotel in the future for another exceptional experience.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Julien Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un excellent hôtel avec de tres bonnes prestations.
2024 年 2 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Julien Eric,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Warm regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

HYEONSEOK

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Hyeonseik,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca Banhudo Guest Relations

10/10 (非常に良い)

Wael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel van top kwaliteit kamers erg leuk en grote personeel erg aardig alles wat top in de Hilton Hotel
2024 年 2 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Wael,Thank you so much for your glowing review of Hilton Porto Gaia! We're delighted to hear that you found our hotel rooms to be of high quality and very pleasant, and that our team provided excellent service throughout your stay. It's wonderful to know that you had such a positive experience with us. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

SOLANGE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Incrível
2024 年 2 月に 5 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 17 日)
Estimada Sra. Solange,Antes de mais queremos agradecer pela sua recente estadia no Hilton Porto Gaia e por dedicar o seu tempo a responder a este pequeno questionário.Estamos muito satisfeitos em ver, pela sua pontuação, que apreciou ao máximo sua estadia connosco e esperemos que também tenha se divertido na lindíssima cidade do Porto.Muito obrigado uma vez mais por partilhar sua experiência connosco! O seu feedback é bastante importante para todos nós.Esperamos ter o prazer de recebê-la em breve no nosso hotel. Se precisar de mais alguma assistência, por favor, não hesite em contatar-nos.Cumprimentos cordiais,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Olanike

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel location makes most tourist spots accessible within walking distance
2024 年 1 月に 5 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Olanike,Thank you for sharing your experience! We're thrilled to hear that you found our hotel's location convenient for exploring Porto's tourist spots on foot. We strive to provide our guests with easy access to the city's attractions, and we're delighted that you enjoyed this aspect of your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back to Hilton Porto Gaia Hotel in the future!Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Jaspal

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it's a great place
2024 年 1 月に 4 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Jaspal,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

6/10 (普通)

Salih

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was uns nicht mitgeteilt worden ist, sind die 22€ Parkgebühren pro Tag! Und in der Umgebung darf man auch nicht parken!
2024 年 1 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Salih,Thank you for sharing your feedback with us regarding your recent stay at Hilton Porto Gaia. We appreciate your valuable input and apologize for any inconvenience caused by the parking fee.We regret to hear that you were not informed about the 22 parking fee per day. Please note that at the hotel entrance, there is an information board displaying the parking prices to ensure transparency for our guests. We understand that this information might have been overlooked, and we apologize for any confusion it may have caused.In addition, we would like to mention that while parking in the neighborhood is an option, there are private parking facilities available at a similar price range. We recommend exploring these alternatives for your convenience.Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with or if you have further concerns, please don't hesitate to reach out to our guest services team.We hope to have the opportunity to welcome you back and provide an improved experience in the future.Warm regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Nuno

2024 年 1 月に 1 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 1 月 28 日)
Estimado Nuno,Antes de mais queremos agradecer pela sua recente estadia no Hilton Porto Gaia e por dedicar o seu tempo a responder a este pequeno questionário.Estamos muito satisfeitos em ver, pela sua pontuação, que apreciou ao máximo sua estadia connosco e esperemos que também tenha se divertido na lindíssima cidade do Porto.É bom saber que gostou dos serviços prestados pelos membros da nossa equipa. Iremos partilhar o seu comentário com todos eles.Muito obrigado uma vez mais por partilhar sua experiência connosco! O seu feedback é bastante importante para todos nós.Esperamos ter o prazer de recebê-lo em breve no nosso hotel. Se precisar de mais alguma assistência, por favor, não hesite em contatar-nos.Cumprimentos cordiais,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Ryan Christopher

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very nice
2023 年 12 月に 1 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Ryan,Thank you so much for sharing with us your experience on Hilton Porto Gaia. It was a pleasure welcoming you in our hotel!We’re glad to see from your scores that you overall enjoyed your experience with us and hope you had a great time in Porto as well.We look forward to welcoming you back on your next visit to Porto.Best regards, Hilton Porto Gaia Team

10/10 (非常に良い)

Guninder

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay in Porto. Location was great. Lot of dining options close by.
2023 年 11 月に 4 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guninder,Thank you so much for sharing with us your experience on Hilton Porto Gaia. It was a pleasure welcoming you in our hotel!We’re glad to see from your scores that you overall enjoyed your experience with us and hope you had a great time in Porto as well.We look forward to welcoming you back on your next visit to Porto.Best regards, Hilton Porto Gaia Team

2/10 (非常に不満)

Levent

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Berbat bir otel
Otel konferas oteli sakın gitmeyin istediğiniz odayı vermiyorlar paranıza yazık
2024 年 1 月に 1 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Levent,Thank you for sharing your experience at the Hilton Porto Gaia.We are sorry that the hotel did not meet your expectations, but we would like to inform you that we are a leisure hotel with a relaxing SPA and gym, a bar with views over the Douro River and an excellent restaurant, where we offer unique experiences. Among the various services we offer, we also have conference and event rooms available.Regarding your comment about not having the room you booked, we inform you that the room you stayed in was exactly the one you booked. We would like to hear from you so that we can better understand what went wrong during your stay, since we have not received any sign of dissatisfaction.We look forward to your feedback as our guests' satisfaction is above all else.

10/10 (非常に良い)

Juan

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay!
2024 年 1 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Juan,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

Aurelie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Aurelie,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

8/10 (良い)

CESAR

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
NICE PROPERTY WITHOUT VIEWS
2023 年 10 月に 2 泊滞在
Francisca Banhudoからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Cesar,Thank you for your recent stay at Hilton Porto Gaia and for taking your time to participate in our survey.We’re delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Porto as well.Thank you again for taking a moment to fill out our survey, your feedback is highly appreciated by the team– you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.If there is anything we may assist you with, please do not hesitate to contact us.Best Regards,Francisca BanhudoGuest Relations

10/10 (非常に良い)

luis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hermoso, amplio. Bellamente decorado El aroma es delicioso El hotel está increíble! Los desayunos riquísimos. Es el mejor Hilton que me haya hospedado! A toda mi familia le encantó!
2023 年 12 月に 3 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 1 月 17 日)
Estimado Luis,Muchas gracias por compartir con nosotros su experiencia en Hilton Porto Gaia. ¡Fue un placer darle la bienvenida en nuestro hotel!Estamos muy contentos de saber que ha disfrutado de su estancia al máximo, desde el olor hasta el desayuno y nos aseguraremos de compartir sus comentarios con el equipo.Esperamos volver a darle la bienvenida a usted y a su familia en su próxima visita a Oporto.Un cordial saludo, Hilton Porto Gaia

10/10 (非常に良い)

Laila

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Mariana Catarinoからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,Thank you very much for sharing with us your opinion of Hilton Porto Gaia.We look forward to welcoming you in the near future. Best regards, Hilton Porto Gaia Team