Dear CarlaYour words mean so much to all of us and we look forward to having you stay with us in the future again.

Hi KatiaIts easy to gibe great customer service when we have great guests like yourself coming through our doors! We certainly look forward to welcoming you back in the future!

Dear EdwinThank you so much for your kind words. We certainly try our best to make our special business guests comfortable and productive. Hope to have you with us again soon.

Dear RenateWe are so happy to learn that your experience with us reflected the effort and warmth we aim to provide all guests that come through our doors. Your kind words will be shared with the team and we look forward to welcoming you back to our hotel soon.

Hi MarkWe are so happy that our hotel met your expectations. We certainly look forward to welcoming you back again!

We are so pleased to learn that you and your daughter enjoyed your stay with us. We can't wait to see you again!

Thank you so much for your kind review Alex. We hope to have you staying with us again soon!

Dear DavendraWe are pleased to learn that we were able to help create a lasting memory for your lovely family and look forward to being a part of more wonderful experiences to come.

Hi NorvaWe are so pleased to learn that you enjoyed your stay with us. Looking forward to welcoming you back soon!

Dear SylviaWe are very pleased to learn that you enjoyed the service from our team. We are pleased to let you know that the public spaces of the hotel will undergo a major renovation at the end of the year and we are sure that you will have an appreciation for the new designWe apologize that our options in the restaurant were limited but we can offer options to our guests that are not on the menu and we are sorry this wasn't made available to you.Our pool did have to undergo emergency works and we are sorry you did not get to enjoy it while you stayed with us. The duration of the work did not extend from last year as this was a separate project that limited access to the poolside for a short period.Please be sure to let us know if you are returning at any point in the future and we would be more than happy to ensure that we meet all your expectations on your next stay!

Thank you for your kind review Keisha and we hope to see you again soon.

Hi James we are so pleased to learn that you were happy with your stay. We are so sorry that we were unable to honor your request for adjoining rooms. We hope you give us a chance to make this up to you in the future.

Dear DeodatThank you for your kind review and feel free to reach out to us and help us turn that 4 into a 5 :)