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グレドック ゴルフ & スパ リゾートの口コミ

4 out of 5
グレドック ゴルフ & スパ リゾート
Old Greenock Rd, Langbank, Port Glasgow, Scotland

口コミ

8.0

とても良い

評価 10 - 910 件の口コミ中 352 件が非常に良い" "
評価 8 - 910 件の口コミ中 281 件が良い" "
評価 6 - 910 件の口コミ中 158 件が普通" "
評価 4 - 910 件の口コミ中 85 件が不満" "
評価 2 - 910 件の口コミ中 34 件が非常に不満" "

8.4/10

清潔度

8.2/10

スタッフとサービス

8.8/10

設備とサービス

7.6/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Karen

2024 年 5 月に 2 泊滞在

6/10 (普通)

Martin

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Friendly staff, access to room convoluted and already showing heavy use. Room clean but partially worn, very basic. No fridge. Access to airport is superior!! Breakfast buffet is a large selection. If you are into Spa environments, Spa would be a overstatement for a pool, a worn cold and wet Fin-Sauna, a steam room. Showers can not adjust, change rooms are with lockers, only one towel per guest (which explains the smelly wet Sauna).
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Lewis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Nicole

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful room we had. Modern, clean and comfy. Staff were friendly and helpful. Hot tub over looked the River Clyde and Dumbarton Castle which was pretty amazing.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Stuart

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing hotel
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, rooms was comfortable and the overall property was excellent
2024 年 4 月に 1 泊滞在

6/10 (普通)

mark

My wife and I were in room 43 and because of Air Conditioning Units outside our bedroom window we did not sleep due to the noise of them. The room wasn’t cheap and this spoilt our stay.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Elizabeth

The hot tub but had a wait as was very busy
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Nina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is amazing, well designed, SPA service is great, food is tasty and nice. Great walking area, picturesque place and great views from the room. All services are at the highest level.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

2/10 (非常に不満)

Andrew

2024 年 2 月に 1 泊滞在

4/10 (不満)

Jordan

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

8/10 (良い)

Laura

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 1 泊滞在

6/10 (普通)

Tinashe

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Beautiful hotel from the outside, the restaurant was brilliant and staff were faultless. The only negatives I would have would be that the outdoor jacuzzi pool was closed the day we arrived, we were not made aware of this until we were in the spa and that was really the reason why we went there so was quite disappointing. Regarding the room it was spacious however it was roasting and I would say a bit of updating would be great, the finishings with things such as rust and the shower lining being black were just things that I really don’t appreciate when staying away. The spa itself probably needs an update too as it’s a bit dated and doesn’t give a premium service, despite people having slippers some people came in with shoes so the floor wasn’t great and just wasn’t up to standard. Overall the food and staff were great but the facilities were a bit of a let down as well as the room. I wouldn’t let that put you off but it’s not a premium which I would have hoped for when staying away.
2024 年 1 月に 1 泊滞在

8/10 (良い)

David

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Francisco Augusto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在

6/10 (普通)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Loud room
The experience was lovely the only thing that really let the experience down was the noise in the room. From checking in the was a very loud noise coming from above and below the room. It was the sound of other guests going up and down the stairs directly outside, above and below the room. Everything else was great lovely hotel and very kind staff.
2024 年 1 月に 1 泊滞在
Rachelからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Mark, Thank you for sharing a review on your recent stay with us. Please accept my apologies about the noise you experienced from your room of guests walking on the stairs. I am delighted your loved your stay and found our team very kind. We hope to welcome you back in the near future. Kind Regards, Duty Manager

8/10 (良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, quiet location.
Nice stay again, staff very helpful. We had a lovely room, exactly as we'd hoped. We did have a couple of issues - had to ask for the duvet to be changed as it was a single size on a queen bed, but this was done quickly. I had real problems with in-house Wi-Fi. We were on room only, but had drinks and dinner one night in The Nineteenth which we enjoyed. Pool area was very busy when we were there, with people leaving wet towels everywhere and 'saving' chairs and beds that we nerver saw anyone using, suggest staff check/ clear the pool area more often. Sauna wasnt working but we weren't told this. Still like the hotel and the area, it might be a while but we will be back.
2024 年 1 月に 2 泊滞在
Rachelからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Christine, Thank you for taking the time to share a review on your recent return stay with us. I am delighted you had a lovely stay and were pleased with your room and found our team very helpful. I am very happy you enjoyed your meal and drinks in our Nineteenth bar. Please accept my apologies that the duvet was too small for your bed, however I am happy our team quickly sorted this for you.I do apologise our pool area was crowded and there were towels out. Our leisure attendants do multiple walk rounds of the area to ensure its clean and tidy. I will pass your feedback to our Spa and Leisure manager. I am also very sorry our sauna was closed during the time of your stay. This is not a normal occurrence here at Gleddoch House, unfortunately there was an unexpected fault that required urgent maintenance. I understand this is frustrating, I do hope this did not impact your experience. We hope to welcome you back in the future.Kind Regards, Duty Manager

10/10 (非常に良い)

Ann

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are fitted to an excellent standard, including not one but two comfy chairs! The coffee machine had no operation instructions, making it difficult to enjoy a cup of coffee
2024 年 1 月に 1 泊滞在
Rachelからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Ann, Thank you for sharing a review on your stay with us. I am very happy you were pleased with the excellent standards of your room and the comfortable chairs. Please accept my apologies there were no instructions for your coffee machine. I will pass your feedback to our Housekeeping team to ensure this is not missed in the future. Feedback is valuable to us as it allows us to improve our standards of service, so I thank you for bringing to my attention. We hope to welcome you back in the near future. Kind Regards, Duty Manager

2/10 (非常に不満)

June

グループ旅行
気になった点 : スタッフとサービス
Was there for my 50th was ther was 4 hor did not get into th hottub or swimming pool no seats to sit on ther was lots of kids under age all in a out th hottub so niver got into nothing was th same th nex morning told th manger niver got nothing off him to it was a full joke
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Brian

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Maureen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

8/10 (良い)

Mrs JMSR Galbraith

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel good location staff friendly. Restaurant service was very slow but food was good.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Fiona

良かった点 : スタッフとサービス
気になった点 : 清潔度
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Duncan

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing! Celebrating a 40th 😁
Amazing stay as always , thank you to each and everyone at the gledoch for making our stay great 😁 and to top it off there's snow today ☃️ amazing outdoor spa experience in the snow 🩷
2023 年 12 月に 1 泊滞在

8/10 (良い)

Holly

良かった点 : 清潔度、スタッフとサービス
Nice hotel but a bit rough around the edges, room could do with a refresh. Carpets were stained and wallpaper peeling. 'Hot' breafast was cold despite being in warm dishes. Wasnt expecting to be charged £50 on arrival incase i wanted room service, surely if i wanted to order something you could just bring a card reader to the room? No phone signal and wifi was terrible.
2023 年 11 月に 2 泊滞在

4/10 (不満)

James

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Donna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place for a relaxing weekend
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Norma

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5star
We were guests at a wedding.I could not fault a single thing.The wedding suite was just beautiful,the staff were so warm and welcoming I now will be booking a stay there.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
2023 年 11 月に 2 泊滞在

8/10 (良い)

Samantha

グループ旅行
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
No signal or wifi connection
Why have a hotel with no phone signal or Wi-Fi available!? Had to change rooms as couldn’t even make a phone call! Ordered steak for room service and half was pure fat and couldn’t eat. Receptionist said would only be charged once for using room service for duration of stay but when checked out on bill it was on twice so be aware!
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Taylor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Fiona

家族旅行
Comfy bed, nice room and fabulous breakfast
2023 年 10 月に 1 泊滞在
Rachelからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Fiona, Thank you for taking the time to leave a review on your recent stay with us. I am delighted you loved your room and comfortable bed. I am also pleased to hear you found your breakfast fabulous. We hope to welcome you back in the near future. Kind Regards,

6/10 (普通)

Richard

良かった点 : スタッフとサービス、客室の快適度
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Andy

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed for Daughter’s wedding here. Beautiful surroundings, great food, comfortable clean rooms and absolutely amazing staff where nothing was too much trouble
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jacqueline

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Mehmet

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jayne

2023 年 10 月に 1 泊滞在

6/10 (普通)

Cheryl

2023 年 10 月に 2 泊滞在

8/10 (良い)

Stuart

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice hotel not far from central Glasgow. Only comment would be the restaurant although having stunning views was a bit souless. Could do with the lights dimmed, perhaps some candles and music. Otherwise really lovely place.
2023 年 10 月に 2 泊滞在
Rachelからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Stuart, Thank you for taking the time to leave a review on your recent stay with us. I am delighted you loved the stunning views over the Clyde. Gleddoch is a short journey of 20 minutes from Glasgow City Centre. Please accept my apologies you found the atmosphere not up to your expectations in our Vista Restaurant. I will pass your feedback to our Food & Beverage manager and make changes where required. Feedback is very valuable to us as it allows us to improve our standards of service. So I thank you for bringing this to my attention. I hope this has not tainted your experience for a return stay in the future. Kind Regards,Duty Manager

10/10 (非常に良い)

John

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jan

2023 年 10 月に 1 泊滞在