8/10 (良い)
Jihan
2019 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will be back.
The 1st impression of our unit was so-so, including the cleanliness.. aircon in bedroom 1 was blowing air but not cold.. in bedroom 2 was cold and bedroom 3 using fan as aircon was down.. however the view from our unit was awesome though. the pool was just a stone throw. As night fell, we approached Shaik abt the aircon as we, a family of 6, were feeling uncomfortable. Without any delay, Shaik did what is best for us. Initially he called a staff to look at our aircon to ensure it runs. After some time, the problem still remain. He then look out for another unit for us to move to. The 2nd unit was much much more comfortable than the 1st one. Cleanliness too.. Despite the hiccups of not providing us towels, Shaik made our stay comfy at his best. He even Whatsapp us - places of interest nearby for us to visit. Thumbs up to that Shaik..!!
Jihan
2019 年 7 月に 1 泊滞在