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ウェルカムホテル バイ ITC ホテルズ ベイ アイランド ポート ブレアの口コミ

5 out of 5
ウェルカムホテル バイ ITC ホテルズ ベイ アイランド ポート ブレア
Marine Hill, Port Blair, Port Blair, Andaman and Nicobar Islands

口コミ

7.6

良い

評価 10 - 57 件の口コミ中 20 件が非常に良い" "
評価 8 - 57 件の口コミ中 16 件が良い" "
評価 6 - 57 件の口コミ中 10 件が普通" "
評価 4 - 57 件の口コミ中 6 件が不満" "
評価 2 - 57 件の口コミ中 5 件が非常に不満" "

7.4/10

清潔度

8.2/10

スタッフとサービス

8.0/10

設備とサービス

6.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

pushpinder

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great locations , great view of bay. Excellent service.
2024 年 4 月に 3 泊滞在
Anuj Khannaからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Mr. Pushpinder,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Manas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked the services provided by the staff. All were very helpful from check in to check out. Particular mention should be done for the staff at the Bayleaf Cafe: executive chef Javed, and his assistants Saurav and Suresh. Pranjali and Anima helped us in printing out our plane tickets.
2024 年 2 月に 3 泊滞在
Anuj Khannaからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Mr. Manas,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Raunak Singh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Mr. Singh,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 (良い)

Chandrika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Ms. Chandrika,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 (非常に不満)

Tanweer、Fremont

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Horrible staff, they didn’t care about our luggage
2023 年 12 月に 2 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Mr. Tanweer,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 (不満)

Titash

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Awful room. Room had some form of bugs in it, sheets were dirty, bathroom shower door was broken. Felt like a very cheap motel room despite the cost
2023 年 12 月に 1 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Valued Guest,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Tiffany

2023 年 12 月に 1 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Ms. Tiffany,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Jaieta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Relaxing stay
2023 年 11 月に 3 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Valued Guest,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

MANOJ

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is good and friendly. The food was good and specially for vegetarian.
2023 年 10 月に 1 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Mr. Manoj,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 (非常に不満)

MANOJ

2023 年 10 月に 2 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Mr. Manoj,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Deepak

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lush green with a beautiful view of bay area.
2023 年 9 月に 2 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Mr. Deepak,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 (普通)

Pranil

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 1 泊滞在
Anuj Khanna General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Mr. Pranil,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

8/10 (良い)

Vera

カップルで旅行
良かった点 : スタッフとサービス
This property was very nice in location and the view of the sea very beautiful. I was surprised that the power went off a fair few times but came back on quickly. Geeta at the Travel Desk was awesome and extremely helpful in every way.
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

paramita

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was great : especially Kaustav, Rinesh , Purna, Joyen and Manoj Kumar Mondal Were very helpful
2023 年 8 月に 1 泊滞在

6/10 (普通)

Manoj

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Location
2023 年 6 月に 2 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Guest,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Manish Kumar

2023 年 6 月に 1 泊滞在
Shubham Kumarからの返信 (投稿日 : 2023 年 6 月 14 日)
Dear Mr. Kumar,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Shubham KumarFront Office Manager

10/10 (非常に良い)

Vibhor

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Peaceful clean property .. very courteous staff .. good food … very nice spa facility
2023 年 6 月に 2 泊滞在
Shubham Kumarからの返信 (投稿日 : 2023 年 6 月 12 日)
Dear Mr. Vibhor,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Team Welcomhotel Bayisland

6/10 (普通)

Parampal Singh

2023 年 6 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 7 月 1 日)
Dear Mr. Singh,Namaste!!!At the outset, I would like to thank you for giving us the Rating.We have note your concern for Restaurant and breakfast.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 (良い)

Sameena

2023 年 3 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Ms. Sameena,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Mita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good view from the restaurant. Staff was very helpful. Rooms were of good size
2023 年 2 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Ms. Mita,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Sushil

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was an excellent trip - the property was clean and the views were amazing. The food was great also!
2023 年 2 月に 3 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Mr. Sushil,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

4/10 (不満)

Rubenka

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The tall thin light skinned guy at the front desk tried to scam us into inferior rooms even though we paid extra for the bay view rooms. He was racist, rude and kept shouting at my parents and I (we are of Indian origin) until my white husband showed up and then we suddenly had no trouble getting the rooms we paid for. The amount of racism I faced in a hotel in my own home country would have been funny if it did not make me so angry. Also, they have a 'Travel Desk' run by someone called Xavier that charges more than double the rate for car rentals anywhere else in Port Blair. We also ended up getting food poisoning, likely because the kitchen was unsanitary. The rest of the staff (other than ones at the front desk) were sweet and the property was pretty. Definitely not coming back, and I am considering lodging a complaint through the embassy.
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Ms. Rubenka,At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

6/10 (普通)

Rajeev

良かった点 : 清潔度、スタッフとサービス
Buffet spread was very average for both dinner and breakfast, thought the staff was able to provide additional items on demand. Sea view from the room was good. Overall it wasn't a great value for money.
2022 年 8 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Mr. Rajeev,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

8/10 (良い)

Sandeep

2022 年 3 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Mr. Sandeep, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 (非常に良い)

Harsha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautifully located and well planned hotel.
2022 年 3 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Ms. Harsha, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 (良い)

Palak

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 2 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Ms. Palak,At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 (普通)

Mahima

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2021 年 12 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Ms. Mahima, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay
Comfortable stay but the property is dated! This is one of the nicer properties in PB ( we stayed in A couple different ones). The water facing rooms are nice but the other rooms are located have open drains right in front. The bar and restaurant area are great, but the menu is selection is a bit limited. Overall a great place to stay in PB, just make sure you book one of the water facing rooms.
2021 年 12 月に 2 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

6/10 (普通)

Mahima

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great service but a very basic accomodation
Very good service by Mayuri at concierge, as well as Johnson and Rajendar at the restaurant - they went out of their way to ensure our dietary needs or cravings are satisfied
2021 年 12 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Ms. Mahima, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

8/10 (良い)

Charu

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great !
Awesome stay . The property is Old but rooms seem to be renovated . Close to all the activities and sea port which is a great plus. Staff is very helpful and kind. Service is great.
2021 年 12 月に 2 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Ms. Charu, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 (非常に良い)

Rajib

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Mr. Rajib, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 (非常に良い)

Maya

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We really enjoyed our stay here
2021 年 12 月に 2 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Ms. Maya, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 (良い)

Seema

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent location with picturesque view.
The hotel is well maintained though certain areas need to be refurbished. The dining area is decent but quality of food needs to improve. Staff is friendly and helpful.
View from my room.
The Bar.
2021 年 11 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Ms. Seema, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 (良い)

Abhinandan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2021 年 10 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Mr. Abhinandan, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good ocean view , Good service
2021 年 10 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 (良い)

nidhi

家族旅行
Great location
The location is great and is the food. I had hot water issues in my room. The rooms are a bit small for itc standards and for the money being charged. But staff is very courteous. Breakfast was good and the dinner buffet was great
2021 年 10 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Ms. Nidhi, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was entirely unprepared to check in guest with reservations, reception area was chaos as groups of people arrived from the ferry. Many people gad to wait 30 minutes just to speak to reception,only to be told "we;re trying to find your reservation." and made to wait another 15 minutes to actually receive a room key.
2021 年 4 月に 1 泊滞在
Mr. Anuj Khannaからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Guest, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
2021 年 2 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 (良い)

sai

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The best there is in port Blair . Adequate in most respects. Comfortable stay and good service
2021 年 1 月に 2 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

Nitin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Mr. Nitin,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 (非常に不満)

Lars

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
WARNING: HOTEL UNDER RECONSTRUCTION!
WARNING: HOTEL UNDER RECONSTRUCTION! This text should be clearly shown on all websites advertising this hotel instead of the current hidden notes (which we either did not notice or were not there when we booked). The hotel is undergoing a serious reconstruction which is nowhere near finish and the swimming pool is closed for safety reasons. The main reason why we booked this hotel is its pool which is still advertised by Fortune and its booking agents. We were tricked into booking this hotel by the misleading advertising! We were disappointed but decided to stay in the hotel for the booked 3 nights just because our booking was non-refundable and EUR 125/ INR 9,700 per night is a lot of money to just through out of the window. On a plus note, the staff was friendly and the rooms were quiet and nice(except that we had to move from a standard room to a sea-view room for the very last night because the A/C was leaking into the room). The hotel bar has a great view of the bay but the atmosphere is simply spoiled by the noise from the reconstruction and the workers balancing on a shaky scaffolding just a few meters away. So again, BE WARNED: seriously overpriced rooms for a hotel under reconstruction without a swimming pool! Message to the hotel/booking agents: be more transparent and stop misleading your customers! If a hotel facility is not functional, do not advertise it as one of its main features!Such advertisement qualifies as misleading and is illegal.
2019 年 3 月に 3 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Mr. Lars,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views and got free upgrade for bay view room. Good service
2018 年 12 月に 1 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 (良い)

Vinay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location, great service, average food
This is probably the best hotel in portblair but currently undergoing serious renovation. More than half the hotel along with the pool is out of access for guests. If you stay in the room in day time, there would also be construction noise that you have to deal with. The hotel is a walkable distance from Cellular Jail. All the above issues are more than overcome by great service that the hotel offers. The only thing that was a big issue for us was the quality of food. The food is just sub-par and you end up paying five-star prices for that. The staff tries hard but I think it is just a skill issue.
2018 年 10 月に 3 泊滞在
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Mr. Vinay,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 (普通)

SHREEDHAR、MUMBAI

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
BEST VIEW FROM THE HOTEL. ROOMS NEED BETTER UPKEEP,SIZE AND BATH ROOM FACILITIES ARE NOT TO THE STANDARD OF A FIVE STAR HOTEL,UPKEEP CAN BE IMPROVED,NEEDS REFURBISHING.
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Mr. Shreedhar,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 (不満)

Aashit

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel in poor state
The hotel needs major renovation and is in need of repair. The standard of rooms for an ITC Hotel was very poor. WiFi works near reception and unreliable. The only good thing about this hotel is the location and views from the restaurant.
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Mr. Aashit,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The standard was not simply as expected. Bed too hard, couldn't open/close the door to the bathroom when using the toilett, very low water flow in the shower. The floor was sort of floating and we had night guests in terms of cockroach and small lizards.
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Guest,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

6/10 (普通)

Anita、Zirndorf

気になった点 : 客室の快適度
Hotel mit schönen Meerblick, das waren aber auch
Deluxezimmer gebucht und bezahlt, Standartzimmer trotz Reklamation erhalten,gibt keine deluxezimmer!!! Kleines Eckzimmer, winziges Bad, viele Fließen defekt,ständiger Wasserlauf in der Toilette.lauwarmem Wasser zum Duschen, trotz Anruf kam niemand.Buchung erfolgte nur wegen dem Pool, dieser war gesperrt wegen Arbeiten, keine Ermäßigung.Service im Restaurant gut, ansonsten Personal total unfreundlich mit finsteren Blick
Anuj Khannaからの返信 (投稿日 : 2023 年 1 月 10 日)
Dear Sir,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

2/10 (非常に不満)

Avmitso、Delhi

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Pretty bad choice to stay here!! Prefer Seashells.
It started on a bad note..inspite of having booking reference for the 15th of Jan, Fortune refused to put us up. Thats shows a lot for coordination between Expedia and Fortune!! And then on 19th, they issued us a Standard room, inspite of having a reservation for a Deluxe room. Further, the room tariff that i booked for was 9k, offered at a discounted price of 7.5k. I was told that all rooms here are Standard and their rates wr 7.5k...so where ws my discount!! The room allotted ws the most outdated and old...with stinky bathroom and an old tv. Nothing ws right!! We felt cheated..

4/10 (不満)

SHILPI、Gurgaon

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Below average hotel
Hotel property was very old and hotel staff is very arrogant,food is also below average and charges are above average .....staff is charging extra money for each service