屋内プール
利用可能日を確認

ゴールデン チューリップ ポンティアナックの口コミ

4 out of 5
ゴールデン チューリップ ポンティアナック
Jalan Teuku Umar No. 39 West, Kel.Darat Sekip, Pontianak, West Kalimantan

口コミ

7.2

良い

評価 10 - 24 件の口コミ中 8 件が非常に良い" "
評価 8 - 24 件の口コミ中 6 件が良い" "
評価 6 - 24 件の口コミ中 4 件が普通" "
評価 4 - 24 件の口コミ中 3 件が不満" "
評価 2 - 24 件の口コミ中 3 件が非常に不満" "

7.2/10

清潔度

6.8/10

スタッフとサービス

9.6/10

設備とサービス

7.4/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

二度と泊まらない
朝飯さいあく

10/10 (非常に良い)

Wei Hao

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again.
2022 年 10 月に 2 泊滞在
Golden Tulip Pontianak Hotelからの返信 (投稿日 : 2022 年 10 月 31 日)
Dear Mr. Jhon,Thank you for taking the time for sharing your experience with us, it's a pleasure for us knowing that you enjoyed all of our services and facilities. We are also glad that you enjoyed your time in our your time in our hotel.We look forward to bringing you a great experience during your future stay with us.Best regards,Management Golden Tulip Pontianak

8/10 (良い)

Steven、Sydney

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room.
2022 年 3 月に 5 泊滞在

8/10 (良い)

Alfred

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good hotel but very annoying laundry service
Overall this hotel is Ok. It’s their laundry service was failed me. I think their way of work and coordination was really really bad.
2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

Nur

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was always amazing stay at Golden Tulip. The room and amenities was amazing. Cleanliness also on top!.
2021 年 9 月に 3 泊滞在

10/10 (非常に良い)

Arthur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ik vind het een uitstekend hotel, vriendelijke bediening, goede bedden, goed eten
2019 年 4 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent accueil, chambre spacieuse, le calme, les équipements de l’hôtel, les 2 restaurants. Négatif ???
2019 年 2 月に 8 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 2 月に 8 泊滞在

8/10 (良い)

Miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel, awful place
Nice modern hotel in an area of terrible traffic, almost impossible to cross the road. The pavements are in very bad condition, and next to canals (open sewers) that stink. We could not walk anywhere.
2019 年 2 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean & central location
I asked for non-smoking when making reservation and even remind it in the Special request but the Receptionist informed me that room was not available and admitted that the reservation dept failed to book the correct type of room. But in the end, she said she “upgraded” my room so I can get a non-smoking room. Well, the upgraded room was no different from the room I booked in the first place but at least I still get the non-smoking room. Arrived at 11 pm, Hotel was full of people patronizing the cafe in the lobby. Room was clean. It was a quick overnight stay so overall was FINE.

4/10 (不満)

anindinta

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super dirty with clogged drains
Saluran air di kamar mandi tersumbat dan mengeluarkan bau tdk sedap. Hal yg sama terjadi di kamar rekan kerja saya. Kamar 616 dan 642. Di meja wastafel saya menemukan rambut kemaluan. Sungguh menjijikkan
2018 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant stay and great variety of food during breakfast..
2017 年 11 月に 2 泊滞在

10/10 (非常に良い)

Not Provided

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent value, good location.
Stayed for four nights. Very friendly staff. Breakfast included.

8/10 (良い)

Satish

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Very Comfortable
The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy Other than that it was a nice hotel

8/10 (良い)

rudi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
no room service, staff doesn't speak English etc.
the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
QUALITY OF ONE STAR HOSTEL
DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET.

6/10 (普通)

Ian、Singapore

Well done Bella!
First of all, I would like to thank all the staff from Golden Tulip Pontianak! I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups. Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare. Her name is Bella! I would have given a lower rating if not for for Bella's warm and thoughtful hospitality. It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place. I am not going to repeat what the guests here on TripAdvisor have already written about the facilities. Will I return to stay here should I visit Pontianak again? A definite yes! Thank you once again to Golden Tulip Pontianak especially to Bella!

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス
4 star minus
the staff was kind of funny, but not necessarily friendly

4/10 (不満)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
so so
the staff is particularly unfriendly

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
poor housekeeping
poor houskeeping

6/10 (普通)

andi、Pontianak

良かった点 : 清潔度、施設のコンディションと設備
Good
Noisy neighbourhood.. breakfast is good