Pontegrande Vacation Rentals

"I made a reservation and paid extra to get a hotel with a Mountain View and balcony at the Matterhorn Inn, and the night before, I was told without warning that they were moving me to their sister property called Hotel Porta Cervino. Our room was downgraded to a room that overlooked the kitchen and dump dumpsters, there was no balcony, and the room was stuffy. Because we were over the kitchen doorway, the cook and other staff from the restaurant, Wood smoke cigarettes, and their smoke would blow into our room if we had the window open. So unfortunately, we had to keep the window closed and deal with the hot, stuffy room. When I asked about the balcony in Mountain View room, they told me that hotel Porta Cervino was a higher rated hotel than the hotel Manor horn in, so they were upgrading me, even though they gave me a basic room. When we arrived at the hotel, we couldn’t check in, and the restaurant in the hotel was closed until dinner. Our whole day was disappointing, and I would definitely not recommend this hotel nor the hotel Manor Inn, because you would never know what you were going to receive for your money. if you don’t care about your room, and you’re just there to ski, this would be an ideal hotel to stay in, even though I thought it was really pricey for what you were getting."

"Wonderful breakfast and convenient to the rail station. "

"Beautiful hotel with amazing location & views. Great pool Room furniture was a bit old / too classy"

"The hotel receptionist was friendly and helpful, but the breakfast staff was rude and unfriendly. The windows didn’t have drapes for blackouts."

"Room is so quiet and bed was comfortable "

"Standard breakfast for mountain resorts in Switzerland. Absolutely nothing special "

"Great location, parking facilities, nice lake views"

"Perfect view of Matterhorn & Zermatt village"

"Amazing views, ski in ski out, and breakfast/dinner included was an awesome touch!"