Search Vacation Homes in Point of Rocks

"I am disabled and booked a room with a roll in shower. When I arrived they said they didn’t have any available handicap rooms because they were all booked out, even though I had this reservation for well over a week in advance. Then they claimed they could clean a handicap room and give it to me. So I waited hours. Once in the room, my partner decided to shower first. The roll in shower wasn’t pitched correctly and the entire bathroom filled with water. We went to the front desk to tell them and the man gave us some extra towels and told us there was nothing he could do for us. They didn’t even send down house keeping to help. My partner was in his hands and knees for an hour soaking up water. I couldn’t help because I’M PARALYZED (hence the need for the roll in shower. The front desk admitted this bathroom floods. Why would you give a disabled person a bathroom that floods? It was so dangerous. I was so lucky my partner showered first. So I was unable to even go into the bathroom for almost 5 hours while the water evaporated and I never got a shower. Front desk people didn’t care at all. It was awful and so degrading. "

"Everything was very nice except that the bathtub drain was clogged - we showered in rising rinse water."

"The staff were excellent and the room clean and quiet and the parking easy. Very accessible and reasonable price."

"Everything was OK "

"I will forever come back "

"Our room was very very clean. The staff 4/6 was incredibly helpful, friendly and went above and beyond. The shuttle was efficient when we needed it. The common interior was very well kept. The exterior was nothing special but clean. The breakfast was hot and fresh. The choices however, didn't really change much. The location was perfect for our needs. We would have liked an on site bar/restaurant but there was one very close . Overall we would choose this property next time we visited the area. "

"I didnt have breakfast. Room was clean but needed to do laundry. Not all machines were working. Shuttle ran on time."

"Yes"

"Well, I consider this high-end hotel. I was in town on business and the rate and availability was present so I booked and it was a wonderful experience. The breakfast is well worth it and staff is very friendly. It’s a welcoming city."