Plzen Zoo

Check in was a nightmare despite my consistent proactive attempts. Requires 2-3 different app downloads and several emails and still did not work. Their office would not answer direct phone line 19/20 attempts. Left us stranded for over an hour. The location is perfectly located. Room was comfortable and quiet. The kitchen had absolutely nothing to cook with besides two pots. An old, unique krupps pod coffee machine only with no complementary pods so no coffee or tea in room.

The hotel was awesome! Breakfast was delicious! The hotel was very beautiful and so was the room we stayed in, however my only concern was the shower was a little high to step out of and with the half wall that was near the shower head, a lot of water spills out when showering which makes it slippery as well. The washroom could also use a fan as well. Well located and staff was great to deal with.