施設の正面
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ドューク オブ コーンウォールの口コミ

3.5 out of 5
ドューク オブ コーンウォール
Millbay Road, Plymouth, England

口コミ

8.2

とても良い

評価 10 - 918 件の口コミ中 380 件が非常に良い" "
評価 8 - 918 件の口コミ中 347 件が良い" "
評価 6 - 918 件の口コミ中 111 件が普通" "
評価 4 - 918 件の口コミ中 56 件が不満" "
評価 2 - 918 件の口コミ中 24 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

7.6/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

6/10 (普通)

Hiromi

良かった点 : 清潔度
2019 年 8 月に 2 泊滞在
The Dukeからの返信 (投稿日 : 2019 年 9 月 24 日)
Thank you for taking the time to rate us

8/10 (良い)

Keiko

良かった点 : 清潔度、スタッフとサービス、客室の快適度
時代を遡り、古き良きホテルに滞在
最寄駅より遠く、しかも坂があるので、行きずらかった。部屋も内装も時代を感じさせる素敵なホテルだった。レセプションの人が親切で対応が非常に良かった。
2018 年 9 月に 2 泊滞在

10/10 (非常に良い)

narsi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast was good. Helpful polite staff
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Steven、Calgary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very nice hotel in a good area.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Brenda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On booking out we were not asked if we enjoyed our stay as was the person following us. We had to pay for parking in the hotel carpark the receptionist did not advise us to go back in the lift to the first floor we asked another member of staff how we got onto the carpark. The room however was very spacious
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Brilliant!
2024 年 4 月に 1 泊滞在

8/10 (良い)

Maureen

グループ旅行
良かった点 : 清潔度、スタッフとサービス
The Duke is an absolutely stunning building but it needs serious investment. All looking a bit tired. The staff were lovely, the location perfect and our stay overall was fine.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Olive

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay
2024 年 4 月に 1 泊滞在

8/10 (良い)

Laura

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff were very welcoming and attentive throughout our stay. The room was large and comfortable however the mattress was quite uncomfortable and the pillows weren’t the comfiest even after requesting an additional 2. Great breakfast and value as it was included in our room rate. Great location, easy to access town and local sights
2024 年 3 月に 4 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

6/10 (普通)

Mark

気になった点 : 施設のコンディションと設備
I booked a single room for 2 nights and was allocated room 105. My first impressions of the hotel were quite good as it is a beautiful old building, however the room was not great. The window frame was rotten and a constant breeze blew through as the weather outside was foul, the net curtain was half the width of the window and the curtains were old and different lengths. The bed was OK and also the bathroom. Although there was a kettle, the tea bags, milk and sugar were not topped up, so not much use on the second day. Breakfast was very limited. No fresh fruit or yoghurts were available throughout my stay and limited pastries and cereal selection. So some things were OK, but plenty of room for improvement.
2024 年 3 月に 2 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for leaving your review. We are pleased to see that you enjoyed your stay. We have made careful note of your comments and will feed this back to the team. We always strive to provide the very best experience for our much-valued customers. Thank you again for your review. Best wishes

8/10 (良い)

Kerstin、Wardenburg

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Der Haupteingang ist nur durch eine enge Drehtür zugänglich, die für Hunde und Koffer ungeeignet ist. Frühstück mit Hund ist nur in der Bar möglich, aber sehr lecker.
2024 年 3 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス
Lovely old hotel full of character , Staff excellent and friendly Nice food
2024 年 3 月に 2 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

6/10 (普通)

John

2024 年 3 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Kathryn

良かった点 : 清潔度、スタッフとサービス
Staff were amazing nothing was too much trouble Hotel in need of a revamp tho
2024 年 3 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Kathryn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing was too much trouble for the staff. Reception staff were very helpful and always had a smile Can highly recommend Will definitely be back
2024 年 3 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Eric

良かった点 : 設備とサービス、施設のコンディションと設備
It was just what it should be no complaints!!! I would definitely stay again!! Staff very good!!
2024 年 3 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Martin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is not a brand new hotel but a building with character. Great value for money, a good choice at breakfast, attentive staff. Clean, warm and hospitable and a convient location for before and after events at the pavilions.
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

4/10 (不満)

Susannah

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very basic in room facilities. Cleaning staff appear to have little regard for guests.
2024 年 2 月に 2 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave a review. We are very sorry to see that you didn’t fully enjoy your stay. Please be assured your comments will be discussed and fed back to the team. We strive to provide an enjoyable and efficient service to our guests, if we do not achieve this, we are always collectively disappointed. Thank you again and we hope to be able to welcome you back to the hotel soon. Best wishes

10/10 (非常に良い)

Kath

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place to stay! Convenient for shopping, sightseeing etc
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

2/10 (非常に不満)

Alexander

2024 年 2 月に 5 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave a review. We are very sorry to see that you didn’t fully enjoy your stay. Please be assured your comments will be discussed and fed back to the team. We strive to provide an enjoyable and efficient service to our guests, if we do not achieve this, we are always collectively disappointed. Thank you again and we hope to be able to welcome you back to the hotel soon. Best wishes

10/10 (非常に良い)

Deirdre

2024 年 2 月に 2 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Gaye

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel.
We love this hotel we stay there every 8 weeks. It never disappoints. Lovely breakfast.
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

2/10 (非常に不満)

Wayne

出張, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nothing
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave a review. We are very sorry to see that you didn’t fully enjoy your stay. Please be assured your comments will be discussed and fed back to the team. We strive to provide an enjoyable and efficient service to our guests, if we do not achieve this, we are always collectively disappointed. Thank you again and we hope to be able to welcome you back to the hotel soon. Best wishes

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charming old school hotel, very cosy. Breakfast is excellent value.
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

8/10 (良い)

Sean

2024 年 2 月に 3 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

6/10 (普通)

Stacey

家族旅行
良かった点 : 清潔度、スタッフとサービス
Bit dated in decor, room was small and basic. But for one night it was fine. Breakfast was over priced. Staff were lovely. If you just need a place to crash, or expecting a fancy hotel then it’s ideal.
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

8/10 (良い)

Mark

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Jo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Great location bonus with access to a car park. Staff genuinely friendly and helpful. Its the second time ive stayed here and will stay again
2024 年 2 月に 1 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

8/10 (良い)

Debbie

2024 年 1 月に 3 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Steve's stay
Lovely hotel. Very clean. Perfect for a stsy over near the city center. Helpful staff.
2024 年 1 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 客室の快適度
eccentric faded beauty but comfortable with great location, would be better if you could reserve a parking space
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Steve

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff especially on the front desk were superb , helpful and polite.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Steve

2024 年 1 月に 5 泊滞在
The Duke Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to leave your review. The team will be delighted to see that you enjoyed your stay. We will look forward to welcoming you back to the hotel very soon. Best wishes

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
January 24, one night at the Duke
We only planned to stay one night but given the age of the building and style it was quite impressive. Excellent front desk service. However, in some places it is showing its age and is in need of fresh painting. Some carpets are also antique. Parking at rear is adequate but condition of rear of hotel lets it down a bit. I dont like the 1st come first served parking, you should be able to book in advance especially comming from 3.5 hours away and no local knowledge.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Tinevimbo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

出張
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Max

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Great place
New mattress please, uncomfortable
2024 年 1 月に 1 泊滞在

8/10 (良い)

Jeremy

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Stayed here numerous times. Very old fashioned but great price, fabulous staff and convenient location for us
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Gregory

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Chloe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

8/10 (良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Apsana

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Dean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely staff
Very friendly staff lovely building
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Bev

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This is second visit in few months and added extra night on this weeks stay - this is a warm, clean, welcoming hotel with wonderful staff and they are a credit to the hotel. Can’t recommend highly enough and will be a regular guest. The food and rooms are amazing but it is the staff that make any organisation - and every one every visit has been genuine, kind, caring, friendly, welcoming and go above and beyond. Staff stay here as well - that says a lot. Thank you to staff and it’s rare for me to want to leave home!
2024 年 1 月に 2 泊滞在

8/10 (良い)

Anita

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel and staff is lovely, outside of the building does need a make over
2023 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Average
Disappointing. Good points: friendly staff, decent breakfast, clean rooms. Not-so-good points: tired and dreary décor with limited facilities. Room issues included windows that didn't close properly causing strong draughts within the room. Toilet flush didn't work properly. Bathroom taps stopped working completely at one point (although they were fixed promptly). It's clear that the hotel needs some considerable investment to bring it up to the building's imposing stature.
2023 年 12 月に 2 泊滞在