4/10 (不満)
宿泊されたお客様
2025 年 5 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
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The hotel is nothing like the pictures.
Positives:
24hr check in
Location was safe and quite
Decent aircon
Negatives:
-Out of 11 lights only 2 worked
- balcony was full of cigarettes
- bed was hard
- house keeping came at 8am they would knock repeatedly (without stopping) to wake you up. So never got a good sleep as would have to wake up to tell them no. House keeping should be from 11am onwards
- didn’t have a don’t not disturb signs
- hotel stunk of cigarettes
- Ants were everywhere
-They provided free water and chargable water. On check out they tried to make us pay for the chargable water even though we didn’t consume any
- only set out key card for one day so we were locked out when we came back
-The house keeping towels etc were left on a chair in the corridor (not hygienic)
- The walls were dirty
-Water coming out of the shower sprayed out the top so water would go everywhere
Overall the hotel is in bad condition, very run down and the service is bad
宿泊されたお客様
2025 年 5 月に 3 泊滞在