施設の正面 (日没後)

ヒストリック ケアリー ハウス ホテルの口コミ

3 out of 5

口コミ

8.2

とても良い

評価 10 - 1002 件の口コミ中 451 件が非常に良い" "
評価 8 - 1002 件の口コミ中 335 件が良い" "
評価 6 - 1002 件の口コミ中 109 件が普通" "
評価 4 - 1002 件の口コミ中 63 件が不満" "
評価 2 - 1002 件の口コミ中 44 件が非常に不満" "

8.6/10

清潔度

8.2/10

スタッフとサービス

7.2/10

設備とサービス

7.8/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Louise

良かった点 : 清潔度、施設のコンディションと設備
Excellent experience of an old time hotel.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Louise, We are pleased to hear that you had an excellent experience at our traditional hotel. Your feedback is greatly appreciated. Thank you for sharing your thoughts with us.

4/10 (不満)

Todd

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was TERRIBLE! The desk clerk was passed out on the lobby couch, the bed comforter had stains, there was dirt running down the walls, paint peeled off the bathroom vanity, and filthy light fixtures. However, the room was newly painted, evident by the painters tape still stuck to the ceiling and paint on the fridge.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Todd, We appreciate your feedback and apologize for the experience you had. Your comments will be shared with the appropriate team members for further review. Should you wish to discuss your stay further, please contact our management team directly for assistance.

10/10 (非常に良い)

Jene'e

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
History!!! Not every place makes you feel something, but this one does. It’s like you stepped back in time.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Jene'e,We are delighted to hear that our hotel left a lasting impression on you, evoking a sense of history and uniqueness. Your feedback is truly appreciated as we strive to provide memorable experiences for all our guests. Thank you for choosing to stay with us.

8/10 (良い)

Sherry

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
This was our first stay here. The staff at check in was less than friendly or helpful. Nothing but negative things to say.Our room was clean and a nice size. The hotel was relaxing and quiet. So easy to walk to so many dining, drinking and shopping options. Beds were comfortable. We will be back for sure!
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Sherry, We appreciate your feedback on your recent stay at our hotel. We're glad to hear you found your room clean and spacious, and enjoyed the relaxing and quiet atmosphere. It's great to know you found the location convenient for exploring dining, drinking, and shopping options. We hope to welcome you back soon for another enjoyable stay!

8/10 (良い)

LESLIE

良かった点 : 清潔度、設備とサービス
Cool old historical hotel.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello LESLIE, We are pleased to hear that you appreciated the historical charm of our hotel. Thank you for taking the time to share your feedback with us. We hope you had a lovely stay and that you made some great memories during your visit.

4/10 (不満)

Katherine

気になった点 : 清潔度、施設のコンディションと設備
Decades old carpet. Do not go barefoot! Could be charming if carpets were replaced & decor was updated.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Katherine, We value your feedback and will share your comments with our team for review. We strive to provide a comfortable experience for all our guests and will take your suggestions into consideration for future improvements.

10/10 (非常に良い)

Robert

2024 年 4 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Robert,We are thrilled to hear that you had an excellent experience at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 (良い)

Leo、Brownsdale

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is an historical site and the surrounding area is very interesting. An old historical mining town with a lot of history. The hotel was a super spot to stay and supposedly haunted. Well they were just as nice as the staff was.
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Leo, We're delighted you enjoyed the historical surroundings during your stay with us. Our team takes great pride in providing exceptional service to all our guests. Should you have any further feedback or wish to share more about your experience, please don't hesitate to get in touch with us.

8/10 (良い)

Cheryl

2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Cheryl, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 (非常に良い)

Cheryl

小さなお子様連れの家族旅行
Great antiques, walking distance to everything
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Cheryl,We're thrilled to hear you enjoyed our hotel's unique antiques and convenient location. We strive to provide a memorable experience for all our guests. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly.

8/10 (良い)

Harrison、Gallup

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Historic, charming
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Harrison,We are delighted to hear that you found our hotel historic and charming. Your feedback is greatly appreciated. We hope to welcome you back in the future to experience more of our unique atmosphere and hospitality.

8/10 (良い)

Erik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Erik, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 (良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
PROS: Very easy check in and check out process. The parking was close by and so many places to shop, eat and drink within walking distance. All around perfect location and The room was clean. The main area has museum like display dating to the 1800s. CONS: The bed was EXTREMELY uncomfortable. I know the building is historic but you'd think they would update the beds periodically. The walls were so thin, you could hear other guests talking in the hallway and in their rooms. The security lock was broken. The room was tiny with a tiny bathroom and no full length mirror or vanity really. If the bed was better, i would definitely stay here again. So until or if they do something about that, i will have to book reservations somewhere else, unfortunately. But if you're passing by, definitely stop in to check it out. It's got a lot of history. And Placerville is a great place to visit!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello Jennifer,We appreciate your detailed feedback on your recent stay with us. It's great to hear you enjoyed our convenient location, easy check-in process, and the cleanliness of our rooms. We're glad you had the chance to explore the historic displays in our main area as well. Your comments on the bed comfort, soundproofing, room amenities, and security are duly noted for future improvements. We hope to have the opportunity to welcome you back in the future so you can experience the changes firsthand. If you're ever in the area, do stop by to enjoy the rich history of our hotel and the vibrant surroundings of Placerville.

10/10 (非常に良い)

Robert

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Robert,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 (良い)

Robin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bed was very comfortable, roomy area. Nice decor
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Robin,We're pleased to hear you found our beds comfortable and enjoyed the roomy layout and decor during your stay. We strive to provide a cozy and welcoming atmosphere for all our guests to enjoy their time with us. Your feedback is valued, and we hope to welcome you back for another pleasant experience with us.

10/10 (非常に良い)

Cathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Placervile is a historic town and will be relished by history buffs . We came here to visit family and participate in a golf tournament at Cold Springs Golf Course. We stayed 2 nights at the Cary House which is perfectly located in downtown Placerville and has numerous restaurants, pubs and wine shops. If you come for shopping you won't be disappointed. Love the Cary House and. and ALL it has to offer.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Cathy, We are delighted to hear that you enjoyed your stay at the Cary House in downtown Placerville and that you found the location convenient for exploring the town and its amenities. It's wonderful to hear that you appreciated the nearby restaurants, pubs, wine shops, and shopping opportunities. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a very nice stay in this quaint town.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Patricia,We are pleased to hear you enjoyed your stay in our charming town. Your feedback is truly appreciated as we strive to offer a pleasant experience to all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. Your satisfaction is our top priority.

8/10 (良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
160 year old hotel, beautiful lobby. Rooms are comfortable. Hotel doesn’t allow smoking. But my room had an odor of cigarettes. The hotel is haunted. Maybe the smoke came from a spirit.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Christopher, We appreciate your feedback on our historic hotel and comfortable rooms. We strive to maintain a smoke-free environment and will look into the odor concern. Our hotel has a rich history, which some find adds to its charm. Thank you for staying with us.

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 施設のコンディションと設備
Wonderful place. Wish mattress was more comfy.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Michelle,We appreciate your feedback and are delighted you found our hotel wonderful. Rest assured, we have noted your comments regarding the mattress for future considerations. Thank you for choosing to stay with us.

8/10 (良い)

Fabiola

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My family and I spent our weekend at Placerville and stayed at the Cary House, we had a wonderful time! The staff was friendly and our rooms were clean and comfortable. We enjoyed looking at all the historic artifacts they have at the hotel.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Fabiola,We are thrilled to hear that you had a wonderful time at Cary House Hotel in Placerville! Our staff takes great pride in providing a friendly atmosphere and maintaining clean, comfortable rooms for all our guests. It's great to know that you enjoyed exploring the historic artifacts during your stay. We hope to welcome you back again soon for another enjoyable experience.

8/10 (良い)

Wendy

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Love the history of this location.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Wendy,We're pleased to hear you enjoyed our hotel's rich history. Feel free to reach out to our management for any further feedback or assistance.

10/10 (非常に良い)

kenneth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Hello kenneth,We're delighted to hear that you enjoyed your stay with us. Thank you for choosing our hotel. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 (良い)

Lucas

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very old and unique, needs updating. hotel electrical can only support Heat in winter and AC in summer. Our 4th floor room was pretty warm and couldnt leave window open because of street noise.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Lucas, We appreciate your feedback on your recent stay with us. Our historic hotel's design does come with some limitations, including our heating and cooling systems. We recommend reaching out to our management for any concerns during your next visit to ensure a more comfortable stay.

8/10 (良い)

Patricia

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Patricia,We are thrilled to hear that you had a pleasant stay with us! If you have any additional feedback to share, please do not hesitate to reach out to us so we can continue to improve our services. Safe travels!

10/10 (非常に良い)

Gloria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful historic buildings and rooms. Desk clerk was amazingly helpful
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Hello Gloria,We're delighted to hear you enjoyed our historic buildings and rooms, as well as the assistance provided by our desk clerk. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another memorable stay.

10/10 (非常に良い)

Jeffrey

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Jeffrey,We are delighted to hear that you had an exceptional stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the near future!

4/10 (不満)

Trinity

良かった点 : 清潔度
気になった点 : スタッフとサービス
Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Hello Trinity, We're sorry to hear you didn't fully enjoy your stay. Your feedback is valuable to us; please feel free to reach out to us with more details so we can address any issues you encountered. We hope we have the opportunity to better serve you in the future.

4/10 (不満)

Tai Hing

家族旅行
良かった点 : 清潔度、スタッフとサービス
No desk service after 8 pm. Not enough electrical outlets near couch. One tv remote missing. Cannot watch tv in living room area.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Hello Tai Hing,We appreciate your feedback on the hotel services and facilities. For any future concerns, please feel free to contact our management team directly to address any issues thoroughly. Thank you for bringing this to our attention.

10/10 (非常に良い)

Jolene

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice no place to hang around… the room was way too hot! We could not turn off the heat. That is my only complaint.
Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Jolene,We apologize that the room temperature did not meet your expectations during your stay. Guest comfort is important to us, and we appreciate your feedback as we continuously work to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Jeffrey,Thanks for staying with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 (非常に良い)

Matt

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Matt,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 (普通)

Jennifer

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
I absolutely LOVED the area and the hotel was full of history and charm! It was great to walk out in the morning and head over to local coffee shops. The old-style elevator was awesome and the grand staircases were wonderful. The room was average, but large. The bed was super comfortable and everything was clean and working. I was located in a corner room that faced the main street, diagonally across from the bar. This is probably the worst room you could be in. The live music went right through the walls, the buildings made simple conversations outside the bar echo, and once it closed at 2am you have the drunks yelling. I didn't sleep the first or last night. Earplugs were useless. I had to plug headphones into my computer and put on music so just to drown out the noise. When I arrived for check-in no one was at the desk and there was a sign that they were assisting another matter and would be back shortly. The janitor ended up coming down, seeing me at the desk, and calling for help. The sign provided a phone number for immediate assistance but I assumed they would be right back.... This was the case most of the time.. a sign at the desk so I couldn't ask to switch rooms. So when in doubt, call the number because they won't be right back. Next time I am in the area, unfortunately, I will be finding a quieter place to stay.
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Jennifer, Thank you for choosing our hotel during your recent visit to the area. We appreciate your kind words about the historical charm and convenient location. We apologize for any inconvenience you experienced with the noise from the nearby bar and street. We understand that this could affect the quality of your stay. We appreciate your feedback and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful experience.

10/10 (非常に良い)

Millie

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Millie,We are excited to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back soon for another outstanding experience.

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good experience
2024 年 2 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Hello John,Thank you for sharing your positive experience with us! We are delighted to hear that you had a good stay at our hotel. Guest satisfaction is our top priority, and we strive to provide excellent service and comfort to all our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 (良い)

Bryce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Bryce,Thank you for choosing to stay with us! We are glad to hear that you had a positive experience at our hotel. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 (非常に良い)

Linda、Redwood City

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you want to feel like you are a part of history in old town Placerville this is the place to stay. Very clean and comfortable and a good price. Walk to all the stores bars etc. We had a great stay...would stay there again.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Hello Linda, Thank you for choosing our hotel for your stay in Placerville! We're delighted to hear that you found our property clean, comfortable, and conveniently located in the heart of old town. It's always a pleasure to provide a historical experience for our guests. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 (普通)

Susan

カップルで旅行
良かった点 : 清潔度
Blinds in the room were missing the cord to pull them up. One blind was stuck half way down and needed the window blocked with a sofa cushion for privacy. Bathtub was missing non-skid surface, somewhat dangerous. Coffee pot was missing from the coffee maker. When the Placerville bars close it's a little noisy around 1 - 2am. Some lights missing in parking area behind the building.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Hello Susan, Thank you for your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the blinds, bathtub, coffee pot, noise, and lighting in the parking area. We appreciate you bringing these concerns to our attention and we will review them with our team to ensure a better experience for future guests.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス
The hotel has 39 rooms andxwe were given the room across the hall from the 150 year old elevator, which passed by very frequently. The front desk was run by teenagers who disappeared in the evening the minute the last guest was checked in. There was no customer service. However the housekeeper was awesome. She helped us with several issues that we would normally expect the front desk to
2024 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the elevator noise and the front desk service. We will share your comments with the appropriate team members for their attention. Thank you for acknowledging the efforts of our housekeeper. We are glad she was able to assist you. We hope to have the opportunity to provide you with a better experience in the future.

8/10 (良い)

Teresa

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this hotel
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 2 日)
Hello Teresa,Thank you so much for your kind words and for choosing our hotel for your stay. We're thrilled to hear that you had a great experience with us. We truly appreciate your support and hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

QINGQUAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Dean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 2 日)
Hello Dean,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the near future.

10/10 (非常に良い)

QINGQUAN

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.

8/10 (良い)

Amy

カップルで旅行
It was like stepping back in time. The historical feeling of the building and surrounding area was fascinating. Expect an old building with dated fixtures and furnishings. This is not a Marriott or Hilton. Charming for being what it is. Will stay again.
2024 年 1 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Hello Amy, Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you appreciated the historical ambiance of our property and surrounding area. While our fixtures and furnishings may have a touch of nostalgia, we strive to provide a unique and charming experience for our guests. We look forward to welcoming you back again in the future.

10/10 (非常に良い)

Hildi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a cool old building. Nice rooms too!
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Hildi,Thank you for your kind words about our historic building and the accommodations. We're glad to hear that you enjoyed your stay with us. Should you have any other feedback or if there's anything else we can assist you with, please don't hesitate to reach out to our management team.

10/10 (非常に良い)

Jill

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fun
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Hello Jill,Thank you for choosing our hotel for your stay. Your five-star rating is greatly appreciated. We are thrilled to hear that you had fun staying in our hotel. Thank you so much, waiting to serve you again!

8/10 (良い)

Elaine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The lobby is incredible with antique furnishings and stained glass windows. The room was styled in antique furniture and pictures. It’s lovely, however the floor was really slanted. The walls are thin so we heard people walking above us and people in the adjacent room showering. We were right next to the alley and heard commotion all night.
2024 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Hello Elaine,Thank you for sharing your feedback on your recent stay with us. We appreciate your compliments on our lobby's antique furnishings and stained glass windows. However, we apologize for any inconvenience caused by the slanted floors and thin walls that affected your stay. We strive to provide a peaceful environment for our guests, and we apologize for any disturbance caused by noise from neighboring rooms and the alley. We appreciate your understanding and hope to welcome you back in the future for an improved experience.

10/10 (非常に良い)

Leigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s cute, clean and I’m comfortable here.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Hello Leigh,We're delighted to hear that you found our hotel cute, clean, and comfortable during your stay. It's always our goal to provide a pleasant and cozy atmosphere for our guests. Thank you for sharing your positive feedback with us!

10/10 (非常に良い)

berenice

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
excelente se los recomiendo
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello berenice,Agradecemos su recomendación y nos complace saber que tuvo una excelente experiencia con nosotros. Esperamos tener la oportunidad de recibirlo nuevamente en un futuro cercano.

8/10 (良い)

Adri

小さなお子様連れの家族旅行
良かった点 : 清潔度
Wonderful stay because of the location. However, room Superior King Suite is advertised as sleeps 4. It sleeps two and you can request rollaway twin spring beds. Disappointing as it cramped the space as we had 3 adults and 1 kid... The only dampener on our 2 day get away.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Adri,Thank you for choosing our hotel for your recent getaway. We are delighted to hear that you enjoyed our location. We apologize for any inconvenience caused by the accommodation limitations. Our Superior King Suite is designed for double occupancy, but we do offer rollaway beds upon request to accommodate additional guests. We appreciate your feedback and will take it into consideration for future improvements.

10/10 (非常に良い)

Hildi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel been there before our first choice in Placerville.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Hello Hildi,Thank you for being a loyal guest and choosing our hotel as your first choice in Placerville. We truly value your continued support and appreciate your positive feedback. We look forward to welcoming you back on your next visit.