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フェアモント ピッツバーグの口コミ

4.5 out of 5
フェアモント ピッツバーグ
510 Market Street, Pittsburgh, PA

口コミ

8.8

非常に良い

評価 10 - 1001 件の口コミ中 636 件が非常に良い" "
評価 8 - 1001 件の口コミ中 174 件が良い" "
評価 6 - 1001 件の口コミ中 105 件が普通" "
評価 4 - 1001 件の口コミ中 57 件が不満" "
評価 2 - 1001 件の口コミ中 29 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Takeshi

2023 年 12 月に 3 泊滞在
Jackie Potoczekからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you for taking the time to complete a survey following your recent stay at The Fairmont Pittsburgh. At the Fairmont Pittsburgh we all take great pride in providing our guests with the highest standards of service and we are delighted to know you had a wonderful stay with us. We look forward to welcoming you back.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
ピッツバーグの中心地にあり、どこにいくのも便利でした！部屋から見えるRiver viewもとても素敵でした！
2019 年 11 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーション最高です
ロケーションも最高で、ホテルのサービスも流石です。今回はビジネスで宿泊しましたが、洗練されたサービスはプライベートでも大満足だと思います。
2019 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
凄く良いホテルです
サービスも行き届いており流石名門のホテルです。ビジネスでもプライベートでも快適に過ごせること間違いありません。ピッツバーグのダウンタウンで一番のお勧めホテルです。
2019 年 1 月に 2 泊滞在

10/10 (非常に良い)

Sharon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very walkable.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
First Class
2024 年 5 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 5 月 7 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Rodney

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, staff, and dining options
2024 年 4 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 29 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Artur

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Park in front of hotell was filled with teenagers screaming
2024 年 4 月に 2 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 29 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 23 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay. Best wishes.

10/10 (非常に良い)

Christine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a lovely hotel! Very clean and in a great location in the city to walk to the Warhol Museum and many shops and restaurants! The staff was very friendly and recommended a great restaurant to get dinner.
2024 年 4 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 22 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Bobby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They didn't have a fridge in a 5-star hotel nor could find me one.
2024 年 4 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 17 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Jonathan

2024 年 3 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 5 月 7 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Margaret

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceeded expectations. Five star experience. Floor to ceiling windows in room, comfortable bed, excellent staff service, beautiful gym, spacious room and bath, robes, full length closet and drawers. Blissfully quiet.
2024 年 4 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 15 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

6/10 (普通)

Sonia

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
No refrigerator, no microwave, Keurig machine was broken, and they charge for using internet
2024 年 4 月に 1 泊滞在
Jackie Potoczekからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for taking the time and trouble to complete a survey following your recent stay at The Fairmont Pittsburgh.At The Fairmont Pittsburgh we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies.Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues.Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to The Fairmont Pittsburgh in the near future.

10/10 (非常に良い)

Cheryl

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was so helpful and kind! Lovely stay!
2024 年 4 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 4 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 4 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

8/10 (良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sauna was great. Very nice, clean hotel. Only downside… it’s already expensive and it seems like they nickel and dime you on other stuff. Parking in their garage is expensive, no validation. We paid for internet and the water bottles were expensive. Seriously, who doesn’t have free work these days?
2024 年 3 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 4 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful staff. Quiet and relaxing. Great bar and restaurant. Very convenient for seeing a show.
2024 年 3 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 4 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

6/10 (普通)

Sartaj

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
the hotel room as not as clean as it should be. Very dusty.
2024 年 3 月に 2 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for selecting Fairmont Pittsburgh. To enhance your experience, we'd love to stay connected. Please share your contact details with us. Your understanding amidst any inconveniences is genuinely valued. We eagerly anticipate your response and hope to host you again for another exceptional stay in the times ahead.Best regards,

10/10 (非常に良い)

Jackson

2024 年 3 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 22 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Micheal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good experience.
2024 年 3 月に 2 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 28 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Felicia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Spa is amazing. Staff is first-class. We will stay here again.
2024 年 3 月に 2 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 28 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Daisy

2023 年 12 月に 3 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 20 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Richard、Pittsburgh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 12 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

6/10 (普通)

Jason、Mars

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
Great location for theatre district and downtown Pittsburg in general. We stayed on the 23 floor which was quite musty smelling. Room was some what worn, but not overly. General room cleanliness could have been much better, the base of the desk, artwork and room mirror where very unclean. Hardest pillows know to mankind! To end on a positive note, great cocktails in the bar.
2024 年 3 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for choosing Fairmont Pittsburgh. We kindly request your contact information. Once again, we deeply apologize for any inconvenience you experienced and sincerely appreciate your understanding. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future.Warm regards,

10/10 (非常に良い)

Kenneth

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel in a great city
2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 4 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

6/10 (普通)

Earl

2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for selecting Fairmont Pittsburgh. To enhance your experience, we'd love to stay connected. Please share your contact details with us. Your understanding amidst any inconveniences is genuinely valued. We eagerly anticipate your response and hope to host you again for another exceptional stay in the times ahead.Best regards,

10/10 (非常に良い)

Clifford

2024 年 2 月に 2 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 28 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Spiro

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 4 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Eliza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 26 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Amy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay! Clean and quiet! We loved the sauna and workout room! Chris is so friendly!
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 21 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Michael、kettering

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing
2023 年 12 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 21 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 設備とサービス
awesome
2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 21 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

8/10 (良い)

Tateanna

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 21 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

8/10 (良い)

Ray

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 14 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Julie、Morgantown

2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 28 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Vasiliki

2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 14 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Jedadiah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 4 月 4 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

chris

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spacious and exceptionally clean. The views of PNC were amazing and the hotel was within walking distance to many shops and restaurants. The hotel staff were very helpful in giving directions and making suggestions for dining and entertainment. By far this is the best hotel we have stayed at in Pittsburgh!.
2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you for choosing Fairmont Pittsburgh. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future.Warm regards,

10/10 (非常に良い)

Kara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for choosing Fairmont Pittsburgh. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future.Warm regards,

10/10 (非常に良い)

Mike

2024 年 1 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 3 月 20 日)
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.Best wishes,

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for choosing Fairmont Pittsburgh. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future. Warm regards,

10/10 (非常に良い)

Mary

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Everything was very good, I keen the attention of the restaurant, how they didn't attend us we asked for the menu and the waiter got upset and it was rude
2024 年 1 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for choosing Fairmont Pittsburgh. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future. Warm regards,

10/10 (非常に良い)

John

2024 年 1 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for choosing Fairmont Pittsburgh. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future.Warm regards,

6/10 (普通)

Barbara

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The valet did not treat my husband that well. We plan a last minute trip and we just put on some sweat pants and jackets after playing tennis and drove his truck and we were going to valet but he was just like the parking is there. And I was checking in and it was weird none offered the valet option. I love the gym is great that was definitely something that made my stay special also the stuff there with the spa it is definitely the best part of the hotel. The restaurant experience was insane we ordered room service the burger can only be well done. Then we decided to have breakfast and we got there is empty and the host says can you guys eat in 30min because we have a lot of reservations. So it was very weird but the spa and gym area and workers made our stay better. The hotel is nice the room is nice stay in the last floor and loved the view. The city is very nice too!
2023 年 12 月に 3 泊滞在
Jackie Potoczekからの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for taking the time and trouble to complete a survey following your recent stay at The Fairmont Pittsburgh. At The Fairmont Pittsburgh we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to The Fairmont Pittsburgh in the near future. Yours sincerely,

10/10 (非常に良い)

James T

2024 年 1 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for choosing Fairmont Pittsburgh. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future.Warm regards,

8/10 (良い)

Nick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
2023 年 12 月に 2 泊滞在
Jackie Potoczekからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for taking the time and trouble to complete a survey following your recent stay at The Fairmont Pittsburgh. At The Fairmont Pittsburgh we all take great pride in providing our guests with the highest standards of service and we are delighted to know you had a wonderful stay with us. We look forward to welcoming you back.

10/10 (非常に良い)

Nathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Fairmont Pittsburghからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for choosing Fairmont Pittsburgh. We look forward to hearing from you and hope to welcome you back for another memorable stay in the future.Warm regards,

6/10 (普通)

Sayuri

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Disappointed at how the front desk handled the issues.
2023 年 12 月に 4 泊滞在
Jackie Potoczekからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you for taking the time and trouble to complete a survey following your recent stay at The Fairmont Pittsburgh.At The Fairmont Pittsburgh we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies.Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues.Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to The Fairmont Pittsburgh in the near future. Yours sincerely,