We would like to give this property five stars, but due to a mistake by VRBO we can't. We were given the wrong access code to the house, and when we arrived at 4pm, the temperature was 95 degrees. After hauling all our luggage and the just purchased food up the stairs to the door, the code did not work. After some irate calls to the property manager who did not answer our calls until after 5pm we decided to spend the night in a hotel until we could get access to the house. Gay Messmer who has some medical conditions could not take the hot weather ( after driving 4 1/2 hours and detours due to the Telegraph/Mescal fire) sitting in the boiling heat. Also, we are a older couple that does not use the smart phone as a extension of our being, and when we finally were able to check our messages in the hotel, we saw that a new code had been sent at 3:31pm. By the time the property manager finally called us, we were checked in the hotel. However, had the property manager answered our first call, this whole mess could have been avoided. We actually feel that VRBO or someone responsible for the property should reimburse us for the incurred cost, since it all started with VRBO sending us the wrong code.
Again, the property would have been perfect but all this miscommunication put a sour spin on the experience.
