Have been using Redlands for over 20 years - even celebrated milestone family events at the hotel. Never again - it is in a very poor state of disrepair with many things broken and staff have an apathetic attitude towards customer service.
Dont believe the manager when she says the air conditioners are being fixed - we were told the same thing nearly a year ago and still broken.
We chose to give Redlands another chance because of the convenience of its location - rather be inconvenienced and stay elsewhere! A great shame!
宿泊されたお客様
2025 年 1 月に 2 泊滞在
10/10
Deirdre
2024 年 12 月に 1 泊滞在
10/10
Stephen
2024 年 12 月に 2 泊滞在
6/10
The Hotel has so much potential but there is a clear lack of care. During breakfast the linen was dirty. The breakfast was poor considering it cost R200 per person.
The hotel is not cheap, but leaves a lot to be desired.
EW
2024 年 10 月に 1 泊滞在
8/10
Sudarshan
2024 年 6 月に 1 泊滞在
10/10
Allan Gray
2024 年 3 月に 1 泊滞在
8/10
Nhlanhla
2023 年 5 月に 1 泊滞在
10/10
lindani
2022 年 12 月に 1 泊滞在
10/10
Jennifer
2022 年 8 月に 2 泊滞在
4/10
Hotel and room run down , large selection of the menu was not available. Not even local beverage like Castle lite
TYRONE
2022 年 7 月に 1 泊滞在
6/10
Positives: Receptionist Brenda very friendly & very helpful. Hotel was nice & clean
Negatives: Hotel needs a fair amount of maintenance. Doors & locks are loose in their fittings; bathrooms are dated & getting very tatty. Taps dont open & close easily. Toilet seats have chips in them.
TVs in rooms are pathetically small.
ALBERT R
2022 年 6 月に 1 泊滞在
10/10
Beautiful hotel.
Trevor
2022 年 5 月に 1 泊滞在
4/10
For the rate ....breakfast not included and i booked the premier suite. The hotel was noisy and i couldnt get much sleep. Better value for money BnB and smaller establishments available.
Shabeer
2022 年 5 月に 1 泊滞在
8/10
Siyanda
2021 年 8 月に 1 泊滞在
8/10
Rylan
2021 年 6 月に 2 泊滞在
10/10
Sarah
2021 年 6 月に 2 泊滞在
10/10
Excellent stay. Unique decor and style. Close to the gym. Perfect for a business trip.
CT
2021 年 4 月に 1 泊滞在
8/10
It was a good place to stay, no room service after 10 and the local area is a little dangerous to be getting a bite at that time. Staff are awesome.
Revesh
2019 年 4 月に 1 泊滞在
6/10
Room was tired - curtain off hook, keot tripping on rug turned up at edges, wallpaper in bathroom peeling - needs refurb.
Very rude housekeeper. Took nearky 60mins to get 2 cokes and oiecexspple pie through room service
宿泊されたお客様
2019 年 3 月に 2 泊滞在
8/10
The only 2 things I was not happy with were that there were no complimentary welcome drinks (other than the tea/coffee implements - not even water) and breakfast was not included in the price. Otherwise the staff was friendly and helpful.
Carol
2019 年 2 月に 1 泊滞在
10/10
Erg prettig hotel, wel een beetje lastig te vinden.