外観

ヴィンパールワンダーワールドフーコクの口コミ

5 out of 5
ヴィンパールワンダーワールドフーコク
Ganh Dau Ward, Phu Quoc Island, Phu Quoc, Kien Giang

口コミ

8.6

非常に良い

評価 10 - 180 件の口コミ中 101 件が非常に良い" "
評価 8 - 180 件の口コミ中 45 件が良い" "
評価 6 - 180 件の口コミ中 19 件が普通" "
評価 4 - 180 件の口コミ中 9 件が不満" "
評価 2 - 180 件の口コミ中 6 件が非常に不満" "

8.2/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

6/10 (普通)

Shigeki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ベトナムの方7割、韓国の方3割で日本人、中国人、欧米人はわすかです。 レストランが一箇所しかなく混み合って騒がしい感じです。 ドアマンがフレンドリーでトゥクトゥクという電気カートを手配してくれ機能的です。ビーチはきれいでサンセットが望めます。 お部屋にミネラルウォーター以外に炭酸飲料、おつまみなどのサービスがあるのはよかったです。
2023 年 8 月に 2 泊滞在
Resort Managementからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Shigeki - san,Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.We do apologized for the unexpected crowd guest during Vietnam Summer Season which not reach your expectation. We appreciated your great feedback and please do believed that the issue will delivery to related department for better improvement.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

Takahiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
4年で大きく変わっていました。巨大リゾートになっていたので、今後の発展にも期待。
2023 年 8 月に 4 泊滞在
Hotel management teamからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Valued Guest,Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.We take pride in our team and the service they provide and are extremely pleased we succeeded in making you feel respected, content, and understood. Thank you again, and we hope to see you next time.Sincerely,The Hotel Management Team,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

Hajime

良かった点 : 施設のコンディションと設備
2023 年 8 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Mr/ Mrs. HajimeThank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

AI CHI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在

8/10 (良い)

Lester David

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Mr. David Lester,Thank you for choosing to stay at Vinpearl Wonderworld Phu Quoc and for taking the time to provide a rating for your recent experience.While we appreciate your feedback, we regret that we did not receive additional comments to accompany your rating. However, we are pleased to see that you have rated your experience with us highly.At Vinpearl Wonderworld Phu Quoc, we are committed to providing exceptional service and ensuring that each guest has a memorable stay. Your satisfaction is of utmost importance to us, and we strive to continually improve and exceed your expectations.We sincerely hope to have the pleasure of welcoming you back to Vinpearl Wonderworld Phu Quoc in the near future.Best regards,Vinpearl Wonderworld Phu Quoc

4/10 (不満)

Karishma

2024 年 4 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Valued Guest - KarishmaThank you for choosing to stay at Vinpearl Wonderworld Phu Quoc and for sharing your feedback with us.We have carefully noted your comments and regret any aspects of your stay that did not meet your expectations. Please rest assured that we take all guest feedback seriously, and we are committed to addressing any issues raised to ensure the highest level of satisfaction for our guests.We would like to extend an invitation for you to engage in a direct conversation with us to discuss your feedback further and explore potential solutions together. Your input is invaluable to us, and we hope to have the opportunity to better understand your concerns and work towards resolving them.We look forward to the opportunity to welcome you back soon and to ensure a more enjoyable stay for you.Warm regards,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

Chi Son

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Valued Guests, Thank you for choosing Vinpearl Wonderworld Phu Quoc for your recent stay. We appreciate your rating and are glad to see that you had a positive experience with us. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If you have any feedback or specific comments you would like to share with us, please feel free to reach out. We are always here to assist you and ensure your future visits meet your expectations. Warm regards, Vinpearl Wonderworld Phu Quoc

2/10 (非常に不満)

??

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is messy, the communication is bad
2024 年 4 月に 2 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Ms. Seon Young,Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.We do apologized for the inconvenience regarding communication which not reach your expectation. We appreciated your great feedback and please do believed that the issue will delivery to related department for better improvement.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

Quynhnhi

2024 年 4 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Ms. Quynh Nhi,Thank you so much for your feedback. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to our entire team as we strive to continuously improve the quality of our services. Sincerely, Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

KIM

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

??

良かった点 : スタッフとサービス
2024 年 3 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 (普通)

Young Hyun

良かった点 : スタッフとサービス
2024 年 3 月に 5 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

DONGKOOK

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

jai serck

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 5 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

Hong Dao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

6/10 (普通)

BUM GYU

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

HEEWON

2024 年 2 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

miae

2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

SUNG JIN

2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

youngwoo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
빈펄리조트 강추 입니다
빈펄디스커버리원더월드리조트는 아주 편리하고 조식뷔페도 음식 퀄리티가 높아요, 비치의 바다수영은. 물의 온도도 따뜻하고 해질녁 선셋의 수영은 황홀감에 빠져들게 먼들어요. 4베드룸의 풀빌라에서 아주 훌륭한 숙소와 풀 선배드에 누워서 바라보는 밤하늘의 별들은 어찌 아름다운지.. 방마다 욕실마다 컨셉이 다르고 멋집니다 산책과 툭툭이 이용도 편리하고요
2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

GEUMHEE

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

Gihoon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
좋았다
Resort Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

JAESOOK

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
툭툭이를 타고다니는 별천지 리조트^^ 대가족이 함께 여행하기에 최적의 조건임. 가까이 그랜드월드와 빈월드를 무료셔틀로 다닐수 있음. 모든 직원이 친절해서 좋았음~
2024 年 1 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

MINJU

2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 (普通)

SANG GYU

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2024 年 1 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

JooHyang

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
최고최고
너무 최고입니다 아이들과 약티비티 즐기기도 나무 좋은 위치에요.툭툭 주르면 빈원더스까지 단번에 갑니다. 조식 맛 매우 훌륭하구요.룸 컨디션 좋습니다
메인 풀장
2층 3베드룸
최고의 메인 풀
입구
2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest - Joo hyang, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

DUC WOO

家族旅行, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
풀빌라, 메인 풀장 수질은 좋지 않았어요 풀빌라 풀장 청소도 매일 해주지 않았어요 (모벤픽은 매일 해줬고 수질 좋았어요) 전체적인 친절도와 서비스 즉시성은 좋았어요
2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

Tony

2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

Jaesun

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
청소 상태나 시설은 낡앗지만 서비스나 객실의 크기 안락함은 훌륭했습니다 빈펄묵다 세일링왓는다 너무 좁네요
2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

SEONGHO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

An

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyed the facilities, children loved swimming pool, clean beach. Staffs are wonderful
2024 年 1 月に 5 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear An,We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

HOIKYONG

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
우선 넓고 쾌적해서 좋았습니다. 화장실도 많아서 좋았습니다. 개인풀도 있고 바로 해변가로 나갈수 있어서 정말 편리했습니다. 바닷물도 맑아서 바다에서도 수영하기 좋았습니다. 파도가 거칠지 않아서 안전했습니다. 모든 곳을 툭툭을 불러 쉽게 다닐수 있어 편리했고 기사님들도 친절했습니다.
2024 年 1 月に 2 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

jongnam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest - Jongnam, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
완벽한 시설
시설도 훌륭하고 업그레이드 시켜주셔서 아주 좋았어요. 다만 모든 시설을 툭툭을 타고 다녀야 할 정도로 넓어서 오히려 충분히 즐기지 못한게 흠이었어요
2024 年 1 月に 2 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

KAYOUNG

2024 年 1 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest Kayoung,We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

KWANG YOUNG

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good experience
Best hotel For family.
2024 年 1 月に 1 泊滞在
Tuan Nguyen, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Kwang Young, We are proud to be the best selected destination in South East Asia for being family-oriented and we are glad that it made an impression on you. Thank you for your stay with us and we hope to see you again!

10/10 (非常に良い)

Yeongji

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Tuan Nguyen, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Yeongji,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thank for your support, we really appreciate it! Looking forward to seeing you again soon. Warm regards,Tuan NguyenFront Office Manager

10/10 (非常に良い)

SUNYOUNG

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Tuan Nguyen, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Sunyoung,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,Warm regards,Tuan NguyenFront Office Manager

10/10 (非常に良い)

sunkyung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Tuan Nguyen, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Sunkyung,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,Warm regards,Tuan NguyenFront Office Manager

10/10 (非常に良い)

Boldsukh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay
Very good stay in this hotel
2023 年 12 月に 7 泊滞在
Tuan Nguyen, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Boldsukh,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,Warm regards,Tuan NguyenFront Office Manager

8/10 (良い)

Gregory

家族旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Poorly managed and harming their brand
Poor service. And the worst part is the constant nickle and diming you. They seriously up charge you for every little thing. We rented a villa with a kitchen... well guess what? There's no dishes... yep, you have to pay a fee for that. Its a great property, but when you pay as much as it costs, they should provide a service instead of trying to sell it to you twice. The way its managed degrades the experience and drops it down from truly five star luxury, to something I've done and don't need to go back to do again.
2023 年 12 月に 7 泊滞在
Tuan Nguyen, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Gregory,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our guest is hospitalized to the highest standard, so I’m disappointed to read that may have fallen short. With regard to the cutlery renting fee, it is listed on our website and notified to all our partners. This practice is to make sure that we can offer the best competitive price to our customer while ensuring that our guests still have the option to use when needed. Also, at our property, we are always happy to support our customers with food warming requests at free of charge. Thank you again for your feedback. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time your planning on visiting Vinpearl Wonderworld Phu Quoc and I’ll make sure that your stay not only meets, but exceeds your expectations. Thank you and we wish you and your family a happy holiday season.Very Respectfully,Tuan NguyenFront Office Manager

6/10 (普通)

Simon Abraham

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 12 月に 12 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Valued Guests, Thank you for taking the time to leave a review of your recent stay with us.We are heartened to learn that you had a wonderful stay and our staff are especially helpful and friendly. Our team takes pride in providing exceptional and attentive service to all our guests and we are delighted that they were exemplary. We will be sure to share your positive experience with them and take your feedback into consideration as we continue to improve our offerings.Thank you for choosing our resort as your choice of accommodation, we look forward to welcoming you back for another memorable vacation. Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 (普通)

donghyun

気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Valued Guests, Thank you for taking the time to leave a review of your recent stay with us.We are heartened to learn that you had a wonderful stay and our staff are especially helpful and friendly. Our team takes pride in providing exceptional and attentive service to all our guests and we are delighted that they were exemplary. We will be sure to share your positive experience with them and take your feedback into consideration as we continue to improve our offerings.Thank you for choosing our resort as your choice of accommodation, we look forward to welcoming you back for another memorable vacation. Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

KIHONG

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
전반적으로 숙소 상태 양호합니다 더불어 직원분들이 친절합니다 다만 체크아웃시 이용했던 금액에 대해 꼭 확인후 진행하는것이 좋습니다!
2023 年 12 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

yuri

良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

JUNGHO

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
편암한 휴식을 취할 수 있는 숙박시설입니다.
숙박시설은 깨끗하고 좋습니다. 그런데 빈펄 리조트 프론트 직원들을 제외하고는 다른 직원들은 영어를 잘하지도, 알아듣지도 못하여 소통이 많이 불편했습니다. 리조트 안에서의 환전도 현금이 부족하다는 이유로 몇번을 들러야 겨우 환전이 가능하는 등 사소한 불편함이 있습니다. 식당도 메뉴와 식당의 수가 부족하여 리조트안에서 4일동안의 식사를 모두 진행하기에는 메뉴가 식상합니다. 교통편 등은 아주 잘되어 있습니다.
2023 年 12 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Mr. Jung Ho,Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 (普通)

DUC

2023 年 12 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Mr. Duc,Thank you for taking the time to leave a review of your recent stay with us.We are heartened to learn that you had a wonderful stay and our staff are especially helpful and friendly. Our team takes pride in providing exceptional and attentive service to all our guests and we are delighted that they were exemplary. We will be sure to share your positive experience with them and take your feedback into consideration as we continue to improve our offerings.Thank you for choosing our resort as your choice of accommodation, we look forward to welcoming you back for another memorable vacation. Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 (非常に良い)

JINSOO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
대가족여행으로 이보다 더 좋은 숙소를 찾기는 어려울것 같습니다.
2023 年 12 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 (良い)

Joe

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good for family trip
Nice and helpful staff
2023 年 12 月に 4 泊滞在
Resort Managementからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

4/10 (不満)

JAEPIL

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Resort Managementからの返信 (投稿日 : 2023 年 12 月 24 日)
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc