バンガロー キングベッド 1 台 プールビュー | 部屋からの景観

リゾート クァン ヒエンの口コミ

3 out of 5
リゾート クァン ヒエン
Group 8, 4 ward, Sao Beach street, An Thoi, Phu Quoc, Kien Giang

口コミ

9.2

とても素晴らしい

評価 10 - 23 件の口コミ中 14 件が非常に良い" "
評価 8 - 23 件の口コミ中 8 件が良い" "
評価 6 - 23 件の口コミ中 1 件が普通" "
評価 4 - 23 件の口コミ中 0 件が不満" "
評価 2 - 23 件の口コミ中 0 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.4/10

施設のコンディションと設備

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
周りには何もないが、新しくてキレイ。
2019 年 4 月に 1 泊滞在
Guest Relation Managerからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear Guest, Thank you so much about your comment for Xuan Hien Resort. We hope to welcome you come to our resort in the near future. Many thanks & Best reagard.

10/10 (非常に良い)

Ronni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Det var mycket fint ställe och Win var kanon kille som hjälpte till med allt, fint rum trevlig personal.
2019 年 12 月に 5 泊滞在
Front Officeからの返信 (投稿日 : 2020 年 2 月 9 日)
Dear Ronnie, Thank you very much for your positive review.

10/10 (非常に良い)

Lars-Bertil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice
Super friendly host. Manager great. Free shuttle to beach. Manager fixed Scandinavian coffe and transfers. All very good and nice stay.
2020 年 1 月に 3 泊滞在
Damienからの返信 (投稿日 : 2020 年 1 月 29 日)
Dear Sir & Madam, Your kind words are very much appreciated and we would like to thank you for sharing them. We hope to have the pleasure of welcoming you back soon.

6/10 (普通)

Julie

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
New resort, Lovely bungalows, but you need your own transport. Not near anything but the beach which closes at 6.30 pm. Universal English language was difficult and restaurant was utilitarian and bar non existent. Basic resort furniture with no cushions or comfort, they will sort, but need time.
2020 年 1 月に 3 泊滞在
Front Office.からの返信 (投稿日 : 2020 年 1 月 22 日)
Dear Mr. & Mrs. Goodfellow, First of all, we are sorry for your inconvenience. As a new resort, such a pleasure for us to have you as our guests. Surrounded by a lot of travel destinations: Hon Thom Nature Park & cable car, Sao Beach - the most beautiful beach on the island, Snokerling & diving tour with 4 islands at An Thoi harbor, Pearl farm, Pepper farm, traditional Fish sauce factories, Coconut Prison... etc. We wish you could come back someday and enjoy your stay with us again, because we have airport transfer 2-way. After all, we had a direct refund to show our hospitality because you said you did a date mistake on your "non-refundable reservation" & you had to come back to your country. Regards.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 5 泊滞在
Damienからの返信 (投稿日 : 2020 年 1 月 4 日)
Thank you for your positive review!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff, Damien/Mai/Quy are friendly, professional and helpful. Location is perfect to get to the most beautiful beach in PQ. Complimentary golf cart rides to and from the beach. Definitely coming back to this awesome resort!
2019 年 12 月に 4 泊滞在
Thank youからの返信 (投稿日 : 2020 年 1 月 2 日)
Dear Ms. Lisa, Thank you so much about your stay and your positive comment for Xuan Hien Resort. We hope to welcome you comeback to our resort in the near future. Many thanks & Best regards.

8/10 (良い)

Oliver

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Trevligt hotell med utmärkt service!
Hade en väldigt trevlig vistelse på detta hotell. Servicen var väldigt bra och personalen oerhört hjälpsam. Bland annat erbjuder de skjuts till flygplats och till stranden. Frukosten bestod främst av varm mat men var ändå bra. Läget kunde varit något bättre då det fanns begränsad tillgänglighet till restauranger om man inte ville hyra moped eller ta taxi.
2019 年 12 月に 6 泊滞在
Thank youからの返信 (投稿日 : 2019 年 12 月 31 日)
Kära värde gäst, tack för att du bor hos oss och din positiva recension. Vi är glada över att vi kunde erbjuda dig vår tjänst och förhoppningsvis kunde vi också skapa några minnesvärda stunder under din vistelse. Tack för feedback och uppskattning, jag kommer att sätta din uppskattning till vårt team. Vi ser fram emot att välkomna dig tillbaka snart. Hälsningar, Xuan Hien Resort

8/10 (良い)

Ulf

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Toppen
Jättebra boende med fin service o gästvänliga. Kanon med transport till o från stranden. Det mindre bra är frukosten o stenhårda sängar.
2019 年 12 月に 3 泊滞在
Thank youからの返信 (投稿日 : 2019 年 12 月 27 日)
Thank you so much for choosing to stay with us and sharing this wonderful review. It was indeed our pleasure to host you at the resort. Your great staying experience has also been shared with the team. I believe that our team is happy to make your stay wonderful as same as you were happy to stay with us. Once again, thank you for the great feedback and we would love to welcome you back to Xuan Hien Phu Quoc Resort one day!

10/10 (非常に良い)

Liana、Vancouver

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff and manager were fabulous and very accommodating😀
2019 年 12 月に 4 泊滞在
Thank you for your great review からの返信 (投稿日 : 2019 年 12 月 23 日)
Thank you very much for your positive review, we are so happy that you have great experience at Xuan Hien Resort Sea Pearl Phu Quoc! We are looking forward to welcoming you back very soon. Best Regards, Damien

8/10 (良い)

Chun Wah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The resort is by a fairly busy road, but not noisy at all inside your bungalows. If you want to get anywhere, you need your means of transports. Walking along the road is a bit dangerous as there is no provision for pedestrian side-walk. But it is 1.6 km from Sao Beach, raison d'etre to be there. There is free shuttle service to get there. Soap dish and towel rails would be appreciated,
2019 年 11 月に 4 泊滞在
Thank youからの返信 (投稿日 : 2019 年 12 月 27 日)
I would personally like to thank you for taking the time to communicate your valuable feedback to us following your recent stay at Xuan Hien Phu Quoc Resort. Thank you for your detailed review, it certainly paints a vivid picture of your experience with us for all of the readers to enjoy! I was pleased to read you enjoyed your stay and may I take this opportunity to thank you again for staying with us and I very much look forward to welcoming you back to Xuan Hien Phu Quoc Resort soon!

10/10 (非常に良い)

Marie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place
Very nice place close to the Sao Beach.
2019 年 11 月に 2 泊滞在
Thank youからの返信 (投稿日 : 2019 年 12 月 27 日)
First of all, it was our pleasure to have you stay with us at Xuan Hien Phu Quoc Resort, we are all very pleased with your comments, thank you for writing on this page. The way you have highlighted the service, location and facilities really gives confidence to the team, they certainly work hard each day to please every guest, we are glad this was the case during your stay. Thank you once again for staying with us, it was a pleasure to meet you and we all hope you will return to us again soon.

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice and clean resort with nice pool , very friendly staff , especially mr. The ( a driver) and Mr Quy ( bar attendant). We r so happy to stay in this resort . Highly recommended
2019 年 11 月に 2 泊滞在
Thank youからの返信 (投稿日 : 2019 年 12 月 27 日)
We very much appreciate your comments regarding your stay at the Xuan Hien Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean friendly staffs and the food was amazing
2019 年 10 月に 2 泊滞在
Thanks you for your feedbackからの返信 (投稿日 : 2019 年 10 月 28 日)
Dear Value Guest, Thank you for staying with us and your positive review. We are delighted that we could offer you our service and hopefully we were also able to create some memorable moments throughout your stay. Thank you for the feedback and appreciation, I will cascade your appreciation to our team. We are looking forward to welcoming you back soon. Regards, Xuan Hien Resort

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
화장실이 베란다랑 통해져 개방되어 있어서 도마뱀이 왔다갔다 하는점 빼고는 모두 친절하고 깨끗하고 좋았습니다. 사워비치도 무료로 태워주시고 공항픽업도 무료로 해주었어요~
2019 年 3 月に 2 泊滞在
Guest Relation Managersからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear guest, Thank you so much about your stay and your comment for Xuan Hien Resort. We hope to welcome you comeback to our resort in the near future. Many thanks & Best regard.

10/10 (非常に良い)

YuHyun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
최고
친절한 직원들 빠른 체크인 청결한 숙소 다만 주변에 사오비치말곤 없어요 주변에 슈퍼 마켓있어서 편리해요 5일지냈는데 다음이 또 푸쿠옥에 간다면 머물껍니다
2019 年 3 月に 5 泊滞在
Guest Relation Managerからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear Yuhyun, Thank you so much about your compliments for Xuan Hien Resort. We hope to welcome you comeback to our resort in the near future. Many thanks & Best regard.

10/10 (非常に良い)

Johan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Prisvärd fint hotell nära Sao beach
Allt var riktigt bra och prisvärt. Rena och fina rum.med bra ac, tv samt wifi. Schysst poolområde och bra frukost. Ca 2km från vackra Sao beach dit man kan få skjuts till med deras golfbil. Det enda negativa jag kan uttala mig om är att deras engelskakunskaper är väldigt begränsade vilket öppnar upp för misstolkningar. Annars tip top!
2019 年 3 月に 1 泊滞在
Guest Relation Managerからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear Johan, Thank you so much about your compliments and your comment for Xuan Hien Resort. We will try to improve English skill for our staff. We hope to welcome you comeback to our resort in the near future. Many thanks & Best regard.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect hotel more like a hose near best beach
Perfect hotel more like a house for each person so perfect, clean, near the beach of Sao which best beach in Phu Quoc , food was quite nice staff very friendly and happy , 5 minutes to beach and free shuttle, will come back soon
2019 年 2 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quiet spot off Sao Beach
Nice new hotel near Sao Beach. Rooms are all like little bungalows. Only odd thing was that the washroom layout is open to the outside and the rear doors of that area are glass, should be frosted glass or add a curtain for privacy. Didn’t bother us to much though we just hung a towel to cover the glass. The pool was amazing and quiet almost all the time, the food at the restaurant was hit or miss by western standards. Overall we ended up extending our stay from 4 nights to 7 because we liked the quiet new resort and pool near Sao Beach. Would stay again, but you definitely need a motorbike to get around anywhere.
2019 年 2 月に 3 泊滞在

10/10 (非常に良い)

craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A ture Perl in the rough, clean and beautiful.
Resort is beautiful with well kept grounds. The infinity pool is always clean a perfect for relaxing round and cooling off in. The local area untouched in a good way. The staff were awesome, and went out of their way to make it a very pleasant visit. They provide a pick up and drop off to the beach (paridiso) and also a free drop to the airport. It was my girlfriends birthday and they made it unforgettable, with cake and flowers and even a happy birthday song. The restaurant on the resort has very good food and was well presented, you can eat in the restaurant or have it delivered to your room. We ate on the veranda most nights. At first when booking we were sceptical as there were no reviews however on arrival we saw that this place was brand new and understood why. rooms very spacious and clean, safe in the room for valuables and with air con, we got a fan in our room as well when we asked. Comfy beds and a wide screen telly with English channels. They have a motor bike rental service which was great, really got us around. The only herdel was at first the local area doesn’t have a lot of bars but on close inspection we found some real authentic restaurants with real tasty food and at a good price. The location is 15min from the cable car (longest cable car in the world, a must see if your on the island) over all we would highly recommend this resort 10/10. A ture Perl in the rough
2019 年 1 月に 10 泊滞在

8/10 (良い)

TimElla、Osnabrück

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Zimmer sind super und das Personal sehr freundlich
2019 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備、客室の快適度
Prisvärt hotell, en golfbilsfärd från Sao beach.
Prisvärt hotell. Bra pool. Bra med skjuts i golfbil till/från stranden! Mestadels par under vår vistelse. Mycket i menyn men mindre i köket... Frukost ok. Service över lag dålig, detta framförallt pga språkbrist, men allt som uppkom löstes efter ett tag!
2019 年 1 月に 5 泊滞在

10/10 (非常に良い)

alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice resort
Very nice resort, friendly staff, good food, near beach. Can book discounted tours. Free airport pick up and drop off. Would stay again
2019 年 1 月に 2 泊滞在

8/10 (良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fint nära Sao Beach
Fint boende nära Sao Beach (2km). Stora rum med sköna sängar. Fina bungalows med uteplats mot poolen. Bokade två bungalows för oss och barnen bredvid varann. Trevlig och hjälpsam personal. Inga restauranger i närheten vilket var lite synd, men taxi är billigt, eller hyra vespa via hotellet för att upptäcka mer. Restaurang finns på hotellet.
2018 年 12 月に 5 泊滞在
Huyen Le (Ms)からの返信 (投稿日 : 2019 年 1 月 7 日)
Dear Mrs Lingvall, It's a honour to be a part of your holiday. Thank you and see you again.