Dear Our Valued Guest,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.

Dear Mr/Ms. Isao,Thank you for sharing your feedback about your recent stay at Pullman Phu Quoc Beach Resort.We're delighted to hear that you had a positive overall experience during your time with us. Your satisfaction is our top priority, and we're glad that everything met your expectations.We appreciate you choosing Pullman Phu Quoc Beach Resort for your getaway, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Xuan NguyenGuest Experience ManagerPullman Phu Quoc Beach Resort

Dear YoshikatsuWe appreciate your feedback on our services at Pullman Phu Quoc Beach Resort and we're sorry to hear about the unwanted issues you experienced. This doesn't reflect the standard of services that you or any of our guests deserve. I would like to extend my sincerest apology that we couldn't discuss directly on your mentioned concern. Please rest assured that the management is taking in your comment in order to assess and improve the mentioned areas.Best regards and safe travels,Pieter DE WEERD General Manager

Dear Our valued guest, Thank you for choosing us to stay and leaving us your comment abou Pullman Phu Quoc Beach Resort. It is grateful to hear the details from you for all of the experiences wit us. By doing this, our colleauges will be happy to know they made you and your kids a memorable stay. As the plannet 21 commitment of AccorHotels to be more responsible with the environment, we are reducing single-used plastic in the resort for the truly green experience for guests as it is. Besides, as for the bathroom and bathtub issues, we hoep the curtain could provide some help, and if needed we have our engineering team always ready to assist you please inform to us immediately. We are willing to listen o our guests and finding the way to improve gradually. Thank you for your time and we hope to welcome you back again with us at Pullman Phu Quoc Beach Resort. Regards & safe travels Pieter De Weerd General Manager

Dear Mr. Kevin,Thank you for sharing your feedback about your recent stay at Pullman Phu Quoc Beach Resort.We're glad to hear that Huy provided helpful assistance to you. Ensuring excellent service is always our priority.We're thrilled you enjoyed our breakfast and pool, but we apologize for any shortcomings with the beach area. Your feedback is important, and we'll address it to improve our guest experience.Thank you for choosing Pullman Phu Quoc Beach Resort. We hope to welcome you back soon.Warm regards,Xuan NguyenGuest Experience ManagerPullman Phu Quoc Beach Resort

Dear Mr. Brian,Thank you so much for taking the time to rate your recent stay at Pullman Phu Quoc Beach Resort. We are thrilled to hear that you enjoyed your time with us, and we truly appreciate your feedback.It is always our goal to provide exceptional service and a memorable experience for each of our guests, so we are thrilled to know that we exceeded your expectations.We hope that you will keep us in mind for your future travels, and that we will have the pleasure of welcoming you back to our hotel again soon.Thank you once again for choosing Pullman Phu Quoc Beach Resort, we look forward to seeing you soon!Best regards,Xuan NguyenGuest Experience Manager

Dear M. Konstantin,On behalf of the entire team at Pullman Phu Quoc Beach Resort, we would like to express our sincere gratitude for choosing our hotel for your recent stay. It was a pleasure to have you as our valued guest, and we are thrilled to hear that you thoroughly enjoyed your time with us. We strive to provide exceptional experiences for all our guests, and your positive feedback is a testament to our commitment to customer satisfaction. We have shared your kind remarks with our entire team, who pridefully provide our guests with memorable stays. At Pullman Phu Quoc Beach Resort, we continuously work on enhancing our services and facilities to ensure that every stay exceeds expectations. We appreciate your valuable feedback and will take note of any suggestions you share to enhance the guest experience further. Once again, thank you for choosing to stay at our hotel, and we look forward to welcoming you back for another exceptional stay in the future. Should you have any further questions or require assistance, please do not hesitate to contact us.Best regards, Xuan NguyenGuest Experience Manager.

Dear Our Valued Guest,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.

Dear Our Valued Guest,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.

Dear Yongho,On behalf of the entire team at Pullman Phu Quoc Beach Resort, we would like to express our sincere gratitude for choosing our hotel for your recent stay. It was a pleasure to have you as our valued guest, and we are thrilled to hear that you thoroughly enjoyed your time with us. We strive to provide exceptional experiences for all our guests, and your positive feedback is a testament to our commitment to customer satisfaction. We have shared your kind remarks with our entire team, who pridefully provide our guests with memorable stays. At Pullman Phu Quoc Beach Resort, we continuously work on enhancing our services and facilities to ensure that every stay exceeds expectations. We appreciate your valuable feedback and will take note of any suggestions you share to enhance the guest experience further. Once again, thank you for choosing to stay at our hotel, and we look forward to welcoming you back for another exceptional stay in the future. Should you have any further questions or require assistance, please do not hesitate to contact us.Best regards, Xuan NguyenGuest Experience Manager.

Dear Mr. Youngseok,We would like to extend our sincerest gratitude for choosing to stay with us at Pullman Phu Quoc Beach Resort. Your opinion is of utmost importance to us and we greatly appreciate the time you took to share your feedback with us. We are delighted to know that you enjoyed your stay with us and that we were able to exceed your expectations. It is wonderful to receive positive feedback and we will certainly share your comments with our team to motivate them to continue providing exceptional service to all our guests. Once again, thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the near future. Best regards, Xuan Nguyen Guest Experience Manager

Dear Our Valued Guest,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.

Dear Mr. John,Thank you so much for taking the time to rate your recent stay at Pullman Phu Quoc Beach Resort. We are thrilled to hear that you enjoyed your time with us, and we truly appreciate your feedback.It is always our goal to provide exceptional service and a memorable experience for each of our guests, so we are thrilled to know that we exceeded your expectations.We hope that you will keep us in mind for your future travels, and that we will have the pleasure of welcoming you back to our hotel again soon.Thank you once again for choosing Pullman Phu Quoc Beach Resort, we look forward to seeing you soon!Best regards,Xuan NguyenGuest Experience Manager

Dear Mr. Kyungmin,Thank you so much for taking the time to rate your recent stay at Pullman Phu Quoc Beach Resort. We are thrilled to hear that you enjoyed your time with us, and we truly appreciate your feedback.It is always our goal to provide exceptional service and a memorable experience for each of our guests, so we are thrilled to know that we exceeded your expectations.We hope that you will keep us in mind for your future travels, and that we will have the pleasure of welcoming you back to our hotel again soon.Thank you once again for choosing Pullman Phu Quoc Beach Resort, we look forward to seeing you soon!Best regards,Xuan NguyenGuest Experience Manager

Dear Mr. Junghyun,Thank you so much for taking the time to rate your recent stay at Pullman Phu Quoc Beach Resort. We are thrilled to hear that you enjoyed your time with us, and we truly appreciate your feedback.It is always our goal to provide exceptional service and a memorable experience for each of our guests, so we are thrilled to know that we exceeded your expectations.We hope that you will keep us in mind for your future travels, and that we will have the pleasure of welcoming you back to our hotel again soon.Thank you once again for choosing Pullman Phu Quoc Beach Resort, we look forward to seeing you soon!Best regards,Xuan NguyenGuest Experience Manager

Dear M. Sahim,Thank you so much for taking the time to rate your recent stay at Pullman Phu Quoc Beach Resort. We are thrilled to hear that you enjoyed your time with us, and we truly appreciate your feedback.It is always our goal to provide exceptional service and a memorable experience for each of our guests, so we are thrilled to know that we exceeded your expectations.We hope that you will keep us in mind for your future travels, and that we will have the pleasure of welcoming you back to our hotel again soon.Thank you once again for choosing Pullman Phu Quoc Beach Resort, we look forward to seeing you soon!Best regards,Xuan NguyenGuest Experience Manager

Dear Mr. David,On behalf of the entire team at Pullman Phu Quoc Beach Resort, we would like to express our sincere gratitude for choosing our hotel for your recent stay. It was a pleasure to have you as our valued guest, and we are thrilled to hear that you thoroughly enjoyed your time with us. We strive to provide exceptional experiences for all our guests, and your positive feedback is a testament to our commitment to customer satisfaction. We have shared your kind remarks with our entire team, who pridefully provide our guests with memorable stays. At Pullman Phu Quoc Beach Resort, we continuously work on enhancing our services and facilities to ensure that every stay exceeds expectations. We appreciate your valuable feedback and will take note of any suggestions you share to enhance the guest experience further. Once again, thank you for choosing to stay at our hotel, and we look forward to welcoming you back for another exceptional stay in the future. Should you have any further questions or require assistance, please do not hesitate to contact us.Best regards, Xuan NguyenGuest Experience Manager.

Dear Mr. David,We would like to extend our sincerest gratitude for choosing to stay with us at Pullman Phu Quoc Beach Resort. Your opinion is of utmost importance to us and we greatly appreciate the time you took to share your feedback with us. We are delighted to know that you enjoyed your stay with us and that we were able to exceed your expectations. It is wonderful to receive positive feedback and we will certainly share your comments with our team to motivate them to continue providing exceptional service to all our guests. Once again, thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the near future. Best regards, Xuan Nguyen Guest Experience Manager

Dear Valued GuestWe sincerely appreciate you taking the time to give your feedback about your recent stay at Pullman Beach Resort Phu Quoc. We are delighted to know that you enjoyed our services very much. Thank you for your precious words for the excellent service of our staff at Front Office. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service.We're sorry to hear that our restaurant options wasn't exactly to your likings. Our team will take in your comment and develop the current menu option to provide guests energy and nutrients for an active day of work and play.We hope to welcome you back to improve your experience.Best regards and safe travels,Pieter DE WEERD General Manager

Dear Mr Vu Dinh We very much appreciate your sweet comments regarding your stay at Pullman Phu Quoc Beach Resort and are extremely delighted to hear that our facilities and services met your expectation.We will share your compliments with our team, especially those whose names you remember, and keep it as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your feedback, and we hope your next visit will be as pleasant as the previous one.Best regards and safe travels,Pieter DE WEERD General Manager