Dear Tsutomu,We appreciate your feedback, and we regret to see your low rating. We would be grateful for the opportunity to enhance our services based on your experience. Please take a moment to share your feedback with us. Our team is ready to assist, and your insights will help us better understand any challenges you encountered during your recent visit. Feel free to reach out at any time; we are here to listen and improve.Thank you once again.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Tohru,We appreciate your feedback, and we regret to see your low rating. We would be grateful for the opportunity to enhance our services based on your experience. Please take a moment to share your feedback with us. Our team is ready to assist, and your insights will help us better understand any challenges you encountered during your recent visit. Feel free to reach out at any time; we are here to listen and improve.Thank you once again.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Mary,Thank you immensely for sharing your extraordinary experience at Movenpick Villas and Residences Phu Quoc. We are thrilled to hear that you have an amazing experience at our villa. It brings us immense joy to know that Mr. Kai and our entire team could contribute to making your holiday unforgettable, we will make sure to pass along your kind words to him and the rest of our team.Providing exceptional service and creating memorable experiences for our guests is at the heart of what we do. Your appreciation for our service professionalism means the world to us.We are immensely grateful for your kind words and for choosing to stay with us. We cannot wait to welcome you back to our beautiful resort in the future for another unforgettable experience.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Stuart, Thank you for sharing your feedback with us. We're thrilled to hear that you found our staff helpful and friendly, and that you enjoyed our facilities overall.We apologize for any confusion regarding the distinction between our residence and the hotel. It's important to note that the residence is located a short 5-minute walk from the beach and main facilities, and we also offer a buggy service upon request for added convenience.When it comes to the cleanliness of our beach and sea, we are fully committed to upholding high standards throughout our resort. It's worth mentioning that during certain times of the year, such as when currents shift, there may be instances where debris washes up onto our shore. Please rest assured that we take immediate action to address any such matters, ensuring that all our guests can continue to enjoy a pristine beach experience.Your feedback is valuable to us, and we hope that despite these challenges, you still had an enjoyable stay. We hope to have another opportunity to welcoming you back again in the future, and ensure that your experience exceeds your expectations. Kind regards,Linh DinhSr. Guest Experience Manager

Dear Radek,We deeply appreciate your dedication in sharing your feedback with us. Your constructive input is immensely valuable as it serves as a compass for improving our service standards and recognizing our strengths. Please know that your comments will be communicated to our team to concentrate on areas that require enhancement while upholding the aspects where we excel. Thank you once more for choosing to stay at our resort, and we eagerly anticipate welcoming you back again in the future. Kind regards,Linh DinhSr. Guest Experience Manager

Dear wanky,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing to stay at our resort, we hope to have the pleasure of welcoming you back soon for another enjoyable stay!Kind regards,Linh DinhSr. Guest Experience Manager

Dear Liza,Thank you for sharing your experience with us. We're thrilled to hear that you had an amazing stay at our resort and enjoyed our facilities.We share your concern about the trash issue on the beach and are actively collaborating with the local community to find solutions and contribute to the cleanliness of the environment.Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We look forward to the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Kind regards,Linh DinhSr. Guest Experience Manager

Dear portugal,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear RIITTA,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing our Movenpick for your holiday, we look forward to welcoming you back again soon. Kind regards,Linh DinhSr. Guest Experience Manager

Dear INMO, Thank you for taking the time to share your feedback regarding your recent stay at our villa. We truly value all input as it helps us improve and provide a better experience for our guests. However, we're sincerely sorry to hear about the concerns you raised regarding the behavior of our buggy driver and the interaction with another individual on the property. Your safety and comfort are of utmost importance to us, and we take such matters very seriously.Rest assured, we will address these issues immediately with our team members to ensure that proper protocols are followed and that our guests feel safe and respected at all times. Once again, thank you for bringing these matters to our attention. We hope that despite these challenges, you were able to enjoy your overall experience with us and that you will give us another opportunity to exceed your expectations in the future. Kind regards,Linh DinhSr. Guest Experience Manager

Dear joungwoo,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Emma,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Hunjik,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Asim,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Denise,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Jennifer,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Thanh nghia,We are delighted to hear that your experience in our 3-bedroom villa was amazing! It's wonderful to know that the layout was perfect for your needs. We appreciate your positive feedback and hope that the rest of your stay is equally enjoyable.We're here to ensure your stay with us is truly exceptional.Thank you for choosing our resort, and we look forward to continuing to exceed your expectations.Kind regards,Linh DinhSr. Guest Experience Manager

Dear INHO,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear SEONGJU,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Alex,Thank you for sharing your positive review of your recent stay with us. We are pleased to hear that you had a great experience, and your kind words motivate our team to continue delivering excellent service. Your recommendation is highly appreciated.It was a pleasure to have you as our guest, and we look forward to the opportunity of welcoming you back for another memorable stay.Thank you once again for choosing our resort, and we hope to see you again soon. Safe travels!Kind regards,Linh DinhSr. Guest Experience Manager

Dear Ryan,Thank you for sharing your incredible experience at Movenpick. We are thrilled to hear that your stay with us was nothing short of amazing, and we truly appreciate your detailed feedback.It's heartening to know that our staff's welcoming and attentive service made you feel at home. It's fantastic to hear that our amenities contributed to a memorable stay.Most importantly, we are honored that our exceptional service stood out, with our staff going above and beyond to ensure your stay was special.Thank you for highly recommending our resort. We look forward to the pleasure of welcoming you back for another luxurious and unforgettable experience on this beautiful island.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Brendan,Thank you for taking the time to share your positive experience at our resort. We are thrilled to hear that you found our resort excellent, and we truly appreciate your kind words about our customer service. It's wonderful to know that you enjoyed the offerings at our restaurants and bars, and that our staff exceeded your expectations.Your high recommendation means a lot to us, and we are grateful for your endorsement. We look forward to the opportunity to welcome you back to our resort hotel in the future.Thank you for choosing us, and we appreciate your positive feedback.Kind regards,Linh DinhSr. Guest Experience Manager

Dear michelle,Thank you for taking the time to provide us with your rating. We trust that your stay met your expectations.Once again, we appreciate your choice to stay with us, and we eagerly anticipate the opportunity to welcome you back in the near future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Value Guest,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear BOKYUNG,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Dick, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments with our team.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear SEUNGIL,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Chi Tung, Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Nina,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments with our team.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Wun Wah Stella,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share your comment with our team.Once again, thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Chi Yung,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Emma,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

Dear Phat,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. Once again, thank you for trusting and choosing Movenpick for your holiday, we look forward to welcoming you back again in the near future.Kind regards,Linh DinhGuest Experience Manager

Dear Barry,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. Once again, thank you for choosing to stay at Movenpick, we look forward to welcoming you back again on your future stay.Kind regards,Linh DinhGuest Experience Manager

Dear Tim,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again, thank you for choosing to stay at Movenpick, we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhGuest Experience Manager

Dear Y,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon Kind regardsLinh DinhGuest Experience Manager

Dear Jenny,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again, thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon. Kind regards,Linh DinhGuest Experience Manager

Dear Tammy,Thank you for taking the to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhGuest Experience Manager

Dear Marina,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experienceOnce again thank you for choosing to stay at Movenpick, and we hope to welcoming you back again soonKind regards,Linh DinhGuest Experience Manager

Dear Nicol,Thank you so much for your wonderful review of Movenpick! We are delighted to hear that you had such an amazing experience. Our staff are always willing to help and ensure that our guests have the best possible stay, so we are pleased that this was noticed. Once again thank you for choosing to stay at Movenpick, we look forward to welcoming you back again soon. Kind regards,Linh DinhGuest Experience Manager

Dear Valued Guest,Thank you for taking your time to rate for us, it is wonderful to see your positive rating and we hope that your stay was enjoyable.Once again thank you for choosing Movenpick as your holiday destination, we look forward to welcoming you back again soon.Kind regards,Linh DinhGuest Experience Manager

Dear JUNGHYUN,Thank you for taking your time to rate for us, it is wonderful to see your positive rating and we hope that your stay was enjoyable.Once again thank you for choosing Movenpick as your holiday destination, we look forward to welcoming you back again soon.Kind regards,Linh DinhGuest Experience Manager

Dear CHAELIN,Thank you for taking your time to rate for us, it is wonderful to see your positive rating and we hope that your stay was enjoyable.Once again thank you for choosing Movenpick as your holiday destination, we look forward to welcoming you back again soon.Kind regards,Linh DinhGuest Experience Manager

Dear valued Guest,Thank you for taking the time to share your experience. We are delighted to hear that you have enjoyed our facilities especially our signature Foam party. It was our pleasure to have you staying at Movenpick and we look forward to welcoming you back again soon. Kind regards,Linh DinhGuest Experience Manager

Dear JENNY,Thank you for bringing this to our attention. We apologize for any inconvenience caused to you and we regret that you may have missed the note setup in the room in relation to the charges for the missing/bottle water in the room. We understand your frustration and we are working with the relevant department to ensure that all our guests are well informed upon arrival in the future.We would like to thank you for choosing to stay with Movenpick and we hope you will choose to stay with us again soon.Kind regards,Linh DinhGuest Experience Manager

Dear Seo Woo,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience.Once again, thank you for choosing to stay at Movenpick, and we look forward to welcoming you back in the near future.Kind regards,Linh DinhGuest Experience Manager

Dear kevin,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed our accommodation. Once again, thank you for choosing to stay at Movenpick, and we look forward to welcoming you back in the near future.Kind regards,Linh DinhGuest Experience Manager

Dear Jessica,Thank you very much for your time to share with us your wonderful experience from the last visit at Movenpick. We are delighted to know that you have enjoyed our service delivered by our passionate team member.Once again, thank you for choosing Movenpick family as your home get away from home, we would love the chance to welcoming you back again soon on your upcoming holiday. Please do not hesitate to reach out to us at anytime for your future visit. Kind regards,Linh DinhGuest Experience Manager

Dear Stefan,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. It is these types of comments that are very rewarding for our team members. Once again, thank you for choosing to stay at Movenpick, It would be our pleasure to welcoming you back again on your future holiday.Kind regards,Linh DinhGuest Experience Manager