テラス / パティオ

ソネスタ セレクト テンペ ダウンタウンの口コミ

3 out of 5

口コミ

8.6

非常に良い

評価 10 - 1002 件の口コミ中 565 件が非常に良い" "
評価 8 - 1002 件の口コミ中 248 件が良い" "
評価 6 - 1002 件の口コミ中 99 件が普通" "
評価 4 - 1002 件の口コミ中 41 件が不満" "
評価 2 - 1002 件の口コミ中 49 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Tsuyoshi

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Tsuyoshi, thank you for leaving a review. At Sonesta Select Tempe Downtown, we're dedicated to providing a satisfactory stay for all of our guests. We're glad to see your stay was satisfactory and hope to welcome you again in the future. Safe travels!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 2 泊滞在
Judyからの返信 (投稿日 : 2019 年 9 月 2 日)
We appreciate your business and thank you for your feedback! Thank you and safe travels.

10/10 (非常に良い)

Brandon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and affordable definitely recommend for a get away or even a vacation.
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Brandon, thank you for your kind words. Sonesta Select Tempe Downtown is thrilled to hear you enjoyed your stay. We appreciate your recommendation and look forward to welcoming you back for your next getaway or vacation!

10/10 (非常に良い)

Kimberly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lady who check us in was awesome!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Kimberly, thank you for your wonderful feedback! The team at Sonesta Select Tempe Downtown is delighted to hear you had a fantastic check-in experience. We're looking forward to your next stay with us!

2/10 (非常に不満)

Tamara

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was charged $394 $15 a night for parking
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Tamara, thank you for bringing your concerns to our attention. The parking fee is implemented to maintain the quality and security of our facilities. We appreciate your feedback and will use it to improve our guest experience.

4/10 (不満)

Jacob

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Booked my room and stay a week before time… I have arrived at the hotel at 2:30 pm and was told check in isn’t til 4pm in which needs to be addressed on the website or during booking. Checked to see if room was ready numerous of times at 2:30pm, 4pm, 4:30pm after by told room still isn’t ready yet. Checked again at 5:15pm and wasn’t able to get a room til 6pm. All manager did was give free breakfast cards. Poor! poor! service upon arrival. Also needs a bigger parking lot. Had to park across the street at vib hotel parking lot. There was no parking spaces available in Sonesta parking lot.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Jacob,Thank you for sharing your experience. The feedback regarding parking and the check-in process is noted, as it is important for continual improvement. The team will be made aware of your comments to ensure better service in the future. The concerns you've raised are valuable for making necessary adjustments.

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Jorge, thank you for your recent stay at Sonesta Select Tempe Downtown! We're delighted you had a positive experience. We're looking forward to welcoming you back on your next visit!

10/10 (非常に良い)

Freddy

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo bien
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for the great rating, Freddy!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sonesta Select Tempe Downtown! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 (普通)

Imelda

家族旅行
This property was much better kept and managed when it was a Courtyard. We stayed here several times in 2020-2022, coming back in 2024 as a Sonesta property we were disappointed at the way it seemed rundown and not as nice.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Imelda, thank you for sharing your feedback. It's important to us that our guests feel at ease, and we regret that your recent stay did not meet your expectations from your previous visits. Your comments about how the property seemed have been noted, and we will certainly use them to make improvements. We hope you’ll consider giving us another chance in the future.

8/10 (良い)

Robert、Austin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good property and value in a nice area near campus and several restaurants and bars within close walking distance
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Robert, thank you for sharing your positive experience at Sonesta Select Tempe Downtown. The hotel's convenient location near campus and various dining options are definitely appreciated by many guests. We're glad you found it to be a good value and look forward to welcoming you back.

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Kathy, it's wonderful to see your top rating for Sonesta Select Tempe Downtown! It feels rewarding to know that we were able to provide you with such a positive stay. We sincerely hope that we'll have the privilege of welcoming you back in the future. Safe travels until then.

2/10 (非常に不満)

Nicholas

気になった点 : 清潔度、施設のコンディションと設備
I stay in a lot of hotels. This is by far the worst one I've stayed at a very long time. The cleanliness was non-existent. My room door barely shut. You can see light coming through every aspect of it. There was mold in the ceiling from a repair that was not done properly. The door had more fingerprints and marks on it than I've ever seen on anything. They've never cleaned the door. It was just really gross. All in all the elevator was gross. They left a service cart in front of the elevator for over 24 hours. It was gross honestly just really gross
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Nicholas, we're truly sorry to hear about the issues you experienced during your stay. Cleanliness and maintenance are key priorities, so it's disheartening to learn that we didn't meet your expectations in these areas. We'll be investigating your observations regarding the room door, apparent mold growth, and the service cart situation to ensure better guest experiences moving forward. Your report is taken seriously as we're committed to continuous improvements. We hope to have the opportunity to provide a better stay in the future.

10/10 (非常に良い)

Guy、Englewood

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service at the front counter
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Guy, it's a pleasure to know your experience with our front desk at Sonesta Select Tempe Downtown was favorable. We're thankful you took the time to share your comments and look forward to welcoming you back soon.

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Standard hotel
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
John, it's great to see your feedback. The team at Sonesta Select Tempe Downtown continually strives to deliver an experience that fits our guests' needs. We hope to see you again soon.

2/10 (非常に不満)

Minjiang

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a complete scam. I paid for a king-size bed and a double sofa bed for a three-night stay. However, upon arrival, the front desk gave us a downsized room without a sofa bed. When I confronted them, they callously claimed they didn't have such rooms and dismissed any responsibility, insisting I contact Expedia. Even when I requested to speak to the manager, the person I was speaking to claimed to be the manager. Despite promising to rectify the situation for the second night, they failed to deliver, leaving us without the proper room once again. It took a grueling seven hours of negotiation with Expedia to finally secure the room I originally paid for. This nightmare not only ruined our trip but also my graduation ceremony. Their attitude throughout was abhorrent, making it the worst experience imaginable.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Minjiang, we regret hearing about the challenges you encountered regarding your room reservation. It's disappointing to learn that these issues had such a significant impact on your trip and important life event. It appears there have been misunderstandings which we would have preferred to address promptly and courteously. We take your feedback seriously and will use it to review and improve our procedures. We hope for the chance to serve you better in the future.

10/10 (非常に良い)

Christina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place. No complaints. Shout out to Jasmine at the front desk for helping me.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Christina, it's heartening to know that you found Sonesta Select Tempe Downtown to be a satisfying choice. We're pleased to hear that you had a seamless stay with zero complaints. Your kind words about Jasmine at the front desk certainly reinforce the emphasis we put on customer service. We hope to accommodate you once more on your future travels.

10/10 (非常に良い)

Sherri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Sherri, it's wonderful to see your perfect rating of Sonesta Select Tempe Downtown. We're glad you had a great experience with us and we hope we can have the pleasure of accommodating you again soon. Safe travels.

6/10 (普通)

Nicole

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
We appreciate the feedback, Nicole.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

6/10 (普通)

Cheryl

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Cheryl, it seems you stayed at our hotel but didn't share specific feedback. We strive to consistently deliver great service to our guests, but it looks like we fell short this time. We hope you give Sonesta Select Tempe Downtown another opportunity to meet your expectations in the future.

10/10 (非常に良い)

THUAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Near the airport
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Thuan, it's great to hear that you appreciated the convenient location of Sonesta Select Tempe Downtown close to the airport. We aim to make our guests' commutes as seamless as possible. Thank you for your positive feedback and we hope to welcome you back in the future!

8/10 (良い)

Todd

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Expensive place and expensive parking. Clean quiet and the AC worked well
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Todd, thank you for sharing your experience at Sonesta Select Tempe Downtown. We're pleased to hear you enjoyed our clean, serene ambiance and effective air conditioning. Although some aspects seemed to come at a higher cost, we're committed to ensuring the quality of services aligns with the value received. We look forward to serving you again.

10/10 (非常に良い)

Leonel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Leonel, the team at Sonesta Select Tempe Downtown is thrilled to see your excellent rating. We're delighted that you had a wonderful stay and hope to welcome you back soon!

8/10 (良い)

William

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant and attentive staff. Convenient location for my event. Affordable
2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Ana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location to ASU. Numerous dining options within walking distance. Staff is always pleasant. I stay here as often as I can when I’m in Arizona
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Ana, thank you for your wonderful review! We are thrilled to hear that the Sonesta Select Tempe Downtown's convenient location and the numerous dining options meet your needs, making for enjoyable visits to Arizona. Our team members are grateful for your mentioning their pleasant nature. We look forward to welcoming you back on your next trip. Safe travels!

10/10 (非常に良い)

Stephanie

良かった点 : 設備とサービス
Price is good for quality and value of property.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Stephanie, thank you for your kind words. It's delightful to know that Sonesta Select Tempe Downtown provided good value during your stay. We strive for affordability while maintaining quality. Hoping to welcome you again soon.

10/10 (非常に良い)

Shaily

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was clean and spacious. Easy to get to restaurants and safe neighborhood.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Shaily, thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay at Sonesta Select Tempe Downtown and appreciated our well-appointed rooms and convenient location. It's great to hear our area met your dining and safety needs. We appreciate your review and hope to welcome you back soon for another pleasant stay.

6/10 (普通)

Carolina

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
We appreciate the feedback, Carolina.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

4/10 (不満)

Luis

良かった点 : スタッフとサービス
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Luis, it seems that your recent stay did not meet your expectations. We're dedicated to improving our service and value all guest feedback to guide these improvements. We sincerely hope you'll give us another chance in the future to deliver the quality stay you deserve.

4/10 (不満)

Peter

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Peter, thank you for sharing your feedback. We regret that your experience did not meet your expectations. We are committed to enhancing guest satisfaction and will address any concerns. We hope you’ll consider giving us another chance in the future.

10/10 (非常に良い)

Mario

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for the fantastic rating, Mario!It's outstanding you had such a wonderful experience at Sonesta Select Tempe Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 (非常に良い)

David

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk Lady was very nice and helpful with directions to everywhere in the nearby area. I did notice my room was fairly dusty but I think thats just kinda common in the Phoenix area
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
David, it's wonderful to hear that you had a pleasant experience at Sonesta Select Tempe Downtown. We're glad our team members at the front desk could assist in directing you around our surrounding area. As for your comments regarding the cleanliness of your room, we've taken note and always strive to provide the cleanest and most comfortable surroundings for our guests. We look forward to welcoming you back on your next visit to Phoenix.

10/10 (非常に良い)

Frederick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I did not appreciate paying for parking…. That was not mentioned in the Expedia description.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Frederick, we appreciate your review. It brings us joy that you held Sonesta Select Tempe Downtown in high regard. Regarding the parking, our aim is to provide clear details about all of our facilities and services, so it sounds like there may have been a misunderstanding. Thank you for making us aware of this. We value your feedback and will definitely work on further clarification of our offerings.

10/10 (非常に良い)

Doron、HACKENSACK

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy in and out. Clean room. Food is not recommended.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Doron, it's wonderful to hear that you found the Sonesta Select Tempe Downtown convenient and pristine. Your input is highly appreciated and will guide our aim to enhance the dining experience. Your satisfaction remains our priority and we hope to welcome you back for an improved overall experience.

6/10 (普通)

Maurita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was clean and the rooms were big- we were on the ground floor and it had a patio- of the three doors to the patio(screen, and 2 glass doors) only one door did the lock work and it was a bit questionable. I would have preferred to have a metal bar to add to the door jam for the door outside to feel more secure as well as deadbolt for the main door. Location good and everyone was very friendly.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Maurita, it's great to hear that you found the cleanliness and spaciousness of our rooms satisfactory. Your concerns about the patio door's security have been noted and we will look into it. It's comforting to know you also found our location convenient and our team members friendly. We hope to have the opportunity to welcome you back in the future.

6/10 (普通)

Nathan

カップルで旅行
The place was fine. But the other guests must have had smoking rooms. A spare pillow we had smelled like marijuana and so did most of the hallways an and elevators. Wasn’t to stoked to smell it at 1am permeating into my room as well.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Nathan, we appreciate your feedback. It's disheartening to know that your comfort was disrupted by unwanted odors. We assure you such incidents are unusual and we diligently investigate issues that could affect the guest experience. We hope for a chance to provide you with a more seamless visit in the future.

10/10 (非常に良い)

MIGUEL

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Miguel, thank you for giving Sonesta Select Tempe Downtown a perfect score. It's terrific to learn that your stay with us met your expectations. Your loyalty is highly appreciated and we eagerly await your next visit.

10/10 (非常に良い)

Kristina

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Kristina, thank you for your excellent rating of Sonesta Select Tempe Downtown on Expedia. We are thrilled your stay with us was commendable. We hope to welcome you back for another great experience in the near future!

6/10 (普通)

William

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to share your feedback, William.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 (非常に良い)

Chloe

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Traveled with family. Really enjoyed location and conveniency. Room was clean and beds were comfortable
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Chloe, it's wonderful to hear you and your family enjoyed the convenience and location of Sonesta Select Tempe Downtown. We're delighted you found the room clean and the beds comfortable. We strive to provide a comfortable stay for our guests. Thank you and we look forward to welcoming you back during your next family trip.

10/10 (非常に良い)

Romolo

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property and great employees. The only suggestion is to get the attendant at the dining area some help. I’ve stayed twice recently and both times the guy was all alone and had multiple guests waiting. He was doing his best and was very professional, but was overwhelmed with guests.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Romolo, it's wonderful to hear you appreciate the dedication of our colleagues and enjoyed your stay at the Sonesta Select Tempe Downtown. Your feedback regarding the dining area has been noted and will certainly be taken into consideration. We strive to maintain exceptional service across all aspects of our hotel experience. Looking forward to your return visits.

8/10 (良い)

Dorianne

出張
良かった点 : 清潔度、スタッフとサービス
Property is getting a little tired.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Dorianne, thank you for sharing your thoughts. We're glad to know you still chose Sonesta Select Tempe Downtown for your stay. We're continuously working on enhancing our property and your insight is valuable in this process. We look forward to the opportunity of hosting you again in the future when you can experience the improvements we have made.

2/10 (非常に不満)

SHINY

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Will never recommend Sonesta to anyone. Rude staff, unclean rooms.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Shiny, we appreciate your feedback and apologize that your experience was not up to standard. As your comments regarding our team members and cleanliness are of great concern, they will be thoroughly investigated. Please know we strive to provide excellent service and comfortable stays for all our guests, and your experience does not reflect our usual high standards. We hope you will consider giving us another opportunity to provide the level of service expected from us.

8/10 (良い)

Hussain

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Hussain, it's great to see your 4-star rating of Sonesta Select Tempe Downtown! We hope you enjoyed your stay and we're looking forward to welcoming you back soon. Safe travels!

8/10 (良い)

Morgan

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Morgan, thank you for choosing the Sonesta Select Tempe Downtown and sharing your rating. We are pleased you had a good stay with us, and we look forward to welcoming you back in the future.

8/10 (良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking here is $15 per night. Check in before 4pm and after 12:00pm is another $25. If I paid $40 more buying the trip package I’d stay at Hilton and all of that would be free.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
John, we appreciate your feedback. We understand your concerns about the parking and early check-in fees. These charges are clearly communicated to provide transparency. We believe our property's features and prime location offer great value. We hope this experience won't deter you from considering us in the future for your lodging needs.

8/10 (良い)

Grace

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Grace, thank you for choosing to stay at Sonesta Select Tempe Downtown and for rating your experience. We look forward to providing you with another enjoyable stay in the future!

10/10 (非常に良い)

Rodolfo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente hotel a muy buen precio. Los alrededores se ven muy seguros y el check-in fue muy rápido. La habitación es bastante amplia, la cama es muy cómoda y todo se ve muy limpio. El único pequeño inconveniente que le veo es que el estacionamiento está en la torre de enfrente y tienen que validarte el boleto, pero aún así es un lugar que vale mucho la pena. Definitivamente regresaría.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Rodolfo, gracias por sus amables palabras sobre Sonesta Select Tempe Downtown. Nos alegra saber que disfrutó de su estancia y encontró nuestra ubicación segura, la habitación amplia y cómoda. En lo que respecta al estacionamiento, queremos asegurarnos de que nuestros huespedes tengan una experiencia fluida y segura. Su satisfacción es muy importante para nosotros y nos enorgullece saber que contempla regresar en el futuro. Le esperamos con gusto.

10/10 (非常に良い)

Christopher、Inver Grove Heights

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was great with many food options right around the corner.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Christopher, thank you for the glowing review. We're delighted that you enjoyed the convenience of Sonesta Select Tempe Downtown's location and the abundance of dining options nearby. Looking forward to welcoming you back the next time you're in Tempe.

10/10 (非常に良い)

Rico

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No complaints
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Rico, it's wonderful to hear that your stay at Sonesta Select Tempe Downtown met your expectations. We appreciate your feedback and hope to welcome you back in the near future. Safe travels!

10/10 (非常に良い)

Raul、Newton

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didnt tell us on website. $15 per nite parking fee.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Raul, thank you for selecting Sonesta Select Tempe Downtown for your recent stay and taking the time to share your experience. We want to express our apologies if any information about our parking fees wasn’t made fully apparent during your booking process. In the future, our frontline team members are always ready to clarify any concerns you might have. We hope this didn't mar your overall time with us and that we'll have another chance to host you again and offer a seamless experience.