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ラマダ バイ ウィンダム テンピ / アット アリゾナ ミルズ モールの口コミ

2.5 out of 5
ラマダ バイ ウィンダム テンピ / アット アリゾナ ミルズ モール
1701 W Baseline Rd, Tempe, AZ

口コミ

6.2
評価 10 - 1003 件の口コミ中 211 件が非常に良い" "
評価 8 - 1003 件の口コミ中 217 件が良い" "
評価 6 - 1003 件の口コミ中 184 件が普通" "
評価 4 - 1003 件の口コミ中 169 件が不満" "
評価 2 - 1003 件の口コミ中 222 件が非常に不満" "

6.4/10

清潔度

6.8/10

スタッフとサービス

6.0/10

設備とサービス

5.8/10

施設のコンディションと設備

4.8/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
2019 年 8 月に 1 泊滞在
Shawnからの返信 (投稿日 : 2019 年 10 月 9 日)
thank you

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent facility
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Bilma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nothing
2024 年 5 月に 1 泊滞在

4/10 (不満)

Zarelia

気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Jessi

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Susan

2024 年 4 月に 1 泊滞在

8/10 (良い)

Rafael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

mary

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is not clean. We immediately knew this was a bad idea when we walked into the lobby. It was not clean and kept up. The elevator was not clean and old. We smelled pot as we got to our room. Our room was above the main door to the lobby. The lights were bright and you could hear the cars and their speakers going at night. The room was not cleaned well. The door was falling apart. The overall feel was dirty. Luckily, we had to get up early for a flight so we could get out. Do not stay at this hotel. The picture they show is not what the hotel looks like. All rooms are accessed from the outside. The geounds are not weel kept. Do not staybhere.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Nidia Roxana

家族旅行
良かった点 : 清潔度、スタッフとサービス
Está un poco descuidado en sus instalaciones pero en general el servicio fue buebo
2024 年 3 月に 1 泊滞在

4/10 (不満)

Robin

気になった点 : スタッフとサービス、施設のコンディションと設備
Getting towels was pulling teeth with them
2024 年 2 月に 3 泊滞在

2/10 (非常に不満)

Brelinda

カップルで旅行
Obviously the room was just touched up, NOT, cleaned!! Half inch gap on side of the door, had to prop the sofa again it!! HUGE disappointment!
2024 年 3 月に 1 泊滞在

4/10 (不満)

Yoshikazu

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Facilities is too old.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Bonney、Puyallup

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel website is a lie. No breakfast. Pool and hotub not heated, property poor condition. Photos not reflective of current condition on the property and rooms. Internet spotty at best, TV cable not working, non working hair dryers, bathroom in poor condition. Disappointing hotel
2024 年 3 月に 4 泊滞在

2/10 (非常に不満)

Dina

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed M - F NEVER changed towels Had to reset key DAILY NO brkfst (grab bag) 1day NO coffee on that day either
2024 年 3 月に 4 泊滞在

2/10 (非常に不満)

Bill

家族旅行
気になった点 : 清潔度、設備とサービス
NONE of the amenities listed are correct. No fitness center, no breakfast, no ice machines, no laundry.
2024 年 3 月に 3 泊滞在

2/10 (非常に不満)

Arthur

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incredibly dirty in all facets. All areas were filthy. The check in process was long and suspect. The door to our room did not lock so we ended up leaving. The poorest experience i ever had.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Michael

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在

6/10 (普通)

Meleri

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No cups, coffee maker in rooms. Beds were horrible and there were absolutely no blankets at all. Rooms were very dirty including toilet. They gave us one room at first which was even more dirtier smelling of cigarettes which made me sick. Shower was broken. Asking for more towels the second morning, they asked us to return the towels before they even gave us more. Refrigerator door was literally falling off and not operable spoiling my leftovers. Pool was disgusting which was why we even went there. Staff laughed at us when we brought up the concerns upon checking out. False advertising online
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Patricia

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel had everything out of service. Their fitness room and laundry room were out of service until further notice. Their hot tub was not hot. The property had very old furniture that was falling apart. The bed did not have a blanket, only two bedsheets. When we asked for a blanket, we were given an old blanket with blue stains and a cigarette burn on it. The room did not have a hair dryer, I had to request one. We weren't happy with this hotel at all.
2024 年 3 月に 3 泊滞在

6/10 (普通)

Helen

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在

4/10 (不満)

Nicole

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Downstairs rooms are old with scratched furniture. Also noise from street & people driving through parking lot with music blaring. No coffee, no breakfast cheapest price in town but not a great place.
2024 年 3 月に 2 泊滞在

6/10 (普通)

Cristobal

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 3 泊滞在

6/10 (普通)

Darcy

It was ok
2024 年 3 月に 1 泊滞在

6/10 (普通)

Emmett M.

気になった点 : 施設のコンディションと設備
This property is beyond tired. It needs serious investment. It was not a place I would recommend.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Alise、Griffin

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

6/10 (普通)

Erik

カップルで旅行
良かった点 : 清潔度
Short stay overnight. Would probably not come back.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Danielle

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No shower curtain No tissues in the tissue holder Iron but no ironing board No water pressure or hot water No sink drain stopper No hangers Bed was terrible Terrible soap products Noise all night long. Next to a strip club. Throw up in the driveway that took a whole day to get cleaned up.
2024 年 3 月に 2 泊滞在

8/10 (良い)

melissa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No TV work
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Sara

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 4 泊滞在

2/10 (非常に不満)

Tanya

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Where is the ZERO STAR option?!? Shady business practices and horrific hotel. Tried checking in early and person behind the desk wanted $30 CASH to do that. Clearly didn't since that seemed like questionable behavior. Checked in after spring training and music festival around 11pm later that day. Long day and wanted to sleep. Got to the room and what a "wonderful" surprise. All we wanted to do was sleep since we were checking out in about 8 hours and it had been a long day. The hotels were also full and didn't think there were other rooms available based on checking in as well. Lamp on table between beds didn't work (power) Didn't have light bulbs. Tried to use facet in bathroom and cold water barely worked but the hot did. But the "BEST" part was the shower handle in the side of the tub which had been pulled off. At that point it was so late and we were so tired we just wanted to sleep. Went to check out and told Andy at the front desk. He said it was our own fault for not asking for a new room at midnight and he couldn't give us a discount (I paid $180 for the night). He offered us the next night discounted but, we were checking out to head to airport for home, did not seem like a logical solution. The maintenance guy behind the desk said "oh room 222, it's not working and I put a note in the system not to use it, it shouldn't be used". Andy said the manager would call me since there was nothing He could do. Naturally no phone call. To be clear, we were no
2024 年 2 月に 1 泊滞在

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在

6/10 (普通)

Doron

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Prostitutes need a place to work too
2024 年 2 月に 3 泊滞在

4/10 (不満)

Timothy

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Needs a lot of work. The property is worn and tired. No breakfast, no gym open. Towels are tiny and old. Mattress was the Grand Canyon.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Cheri

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Fairly clean rooms but tacky beat up furniture, front desk needs cleaned and get rid of the sketchy plastic shields.
2024 年 2 月に 1 泊滞在

4/10 (不満)

Mark

グループ旅行
気になった点 : 設備とサービス
No services, everything is shutdown or unusable. The rooms are a disgrace to the industry. There are some redeeming features to this hotel but not many. It’s a shock to the system when you arrive.
2024 年 2 月に 1 泊滞在

4/10 (不満)

Lizzy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

8/10 (良い)

melissa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean
2024 年 2 月に 1 泊滞在

6/10 (普通)

Meadow

気になった点 : 清潔度
2024 年 2 月に 3 泊滞在

2/10 (非常に不満)

Kevin

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No shower curtain or iron. No ice. Furniture beat up. Bed awful. Clogged drain I had to fix. Never stay there again.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

ARMANDO、san ysidro

出張, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The most horrible property, seemed abandoned, all these were not available: no swiming pool, no fitmess center, no ice machine, no washers/dryers, no blanket/conforter, unsafe, no breakfast, no business center, 2 towels one of them stained, no cable channels, no coffee maker, dirty, fowl odor, no assistance, nothing seemed wyndham/ramada quality
2024 年 2 月に 2 泊滞在

6/10 (普通)

Fernando

家族旅行
良かった点 : スタッフとサービス
Not bad
The room was partially renovated but, all in all it was pretty comfy for a couple of days.
2024 年 2 月に 2 泊滞在

4/10 (不満)

Fiers Delivery

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
So I called the hotel 10 hours before I booked I asked them if they had truck parking they said yes so I get I booked the hotel I get there and the gentleman tells me after I get there that there may be a $25 parking charge there's nowhere in their ad that says anything about parking charge and I am not about to pay for it , they also offer breakfast their idea of a grab and go breakfast is a hot Sunny delight a granola bar and two muffins I will never stay this in this room this hotel again
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Royce

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Extremely disappointed
This hotel does not stand up to ramada inns standards. There was tons of dirt under and behind the bed. It took 3 tries to get into a room, as the key system did not work. There were no covers or blankets on the two beds, just sheets. RAMADA NEEDS TO INSPECT THIS HOTEL THOROUGHLY, AND TAKE THEIR NAME OFF THE HOTEL.
2024 年 2 月に 1 泊滞在

6/10 (普通)

zhuan

グループ旅行
良かった点 : 設備とサービス
Was an ok stay, despite the previous ppl left some drinks in the fridge
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Vanessa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

4/10 (不満)

David B

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gave us the impression it was reducing services. Ad said breakfast is served. First day the breakfast room was closed but they set out bags with a few items. Sign said breakfast hours from 6 to 9 am. Second day went down at 8:15 am and there was no breakfast. When I inquired about it the guy at the desk said they close breakfast at 8 am. No support when I pointed to the sign. Rooms were minimal but ok. The bed was comfortable which is the best I can say. Laundry was out of service. I’m being generous saying it gets 2 out of 5 stars.
2024 年 2 月に 3 泊滞在

6/10 (普通)

Daryl

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Garrett

2024 年 2 月に 1 泊滞在

6/10 (普通)

John、Lake Forest

良かった点 : スタッフとサービス
Not great area, but safe parking and near restaurants and freeway.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Miranda

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in was awkward, they kept asking what we wanted for a bed but we had already booked through Expedia. The room was beat up, furniture busted & worn out. Shower facet broken, doors water damaged. We ended up not staying there. Asked for a refund after being there only 10 minutes & they refused. Front desk was not concerned about the state of the room. Offered to show us another room but said all were the same. Will continue to fight for a refund.
2024 年 2 月に 1 泊滞在