The staff was excellent. The things I didn't like I'm not sure if they could have any control over. A monsoon came through and brought out all these little black Beatles that infested the area, including in the room. This was a deal breaker for me and my family, the staff was very understanding move me rooms which did not help. I eventually checked out and they gave me a refund For the unused days that I left early.
Jasmine
2022 年 6 月に 5 泊滞在
8/10 (良い)
Jason
家族旅行
2022 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room was clean, cool, and the beds were comfortable
Jason
2022 年 6 月に 1 泊滞在
10/10 (非常に良い)
yean
グループ旅行
2022 年 6 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room are very wide , clean and comfortable
yean
2022 年 6 月に 2 泊滞在
6/10 (普通)
Alli
2022 年 6 月 4 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Very nice if staying for 1 or 2 nights, not a week
For the price, it's a really great place to stay if only for a night or 2. We stayed for a week though and our room was never made up despite placing the provided door hanger outside that read "please make up this room." We had to ask for a fresh set of towels after using the same ones for several days. The hot tub was not hot at all and was very disappointing. The pool had leaves and other plant debris so I didn't want to get in.
Alli
2022 年 5 月に 7 泊滞在
4/10 (不満)
Luis E
カップルで旅行
2022 年 6 月 3 日
気になった点 : 設備とサービス、施設のコンディションと設備
Upon arrival I was told hotel had new owners they ask me to paid again the hotel and called Expedia for refund 😡 thank God I had money to paid again the hotel. Never saw the continental breakfast offer plus Pool was dirty.
Luis E
2022 年 5 月に 5 泊滞在
8/10 (良い)
Sierra
グループ旅行
2022 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the place, was unaware of the office hour changed so that was a slight problem for us for just one night. Also had to move rooms because when the shower was used it flooded the bathroom in the lobby but other than that everything was great and staff was awesome!