施設の敷地
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E-Z 8 モーテル フェニックス エアポーターの口コミ

2.5 out of 5
E-Z 8 モーテル フェニックス エアポーター
1820 South 7th Street, Phoenix, AZ

口コミ

6.0
評価 10 - 1002 件の口コミ中 242 件が非常に良い" "
評価 8 - 1002 件の口コミ中 189 件が良い" "
評価 6 - 1002 件の口コミ中 161 件が普通" "
評価 4 - 1002 件の口コミ中 123 件が不満" "
評価 2 - 1002 件の口コミ中 287 件が非常に不満" "

6.0/10

清潔度

6.8/10

スタッフとサービス

5.2/10

設備とサービス

5.8/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

6/10 (普通)

Daiki、Yamagata-shi

2024 年 4 月に 6 泊滞在
Staffからの返信 (投稿日 : 2024 年 5 月 1 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

10/10 (非常に良い)

satoshi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
星5つ
年に5回くらいは泊まりにます。快適、清潔、ハイウェイすぐの立地の良さ
2021 年 11 月に 2 泊滞在
Management からの返信 (投稿日 : 2021 年 11 月 21 日)
We're glad you enjoyed your stay. Please come back and see us again!

2/10 (非常に不満)

NAKASHIMA

出張
気になった点 : スタッフとサービス、客室の快適度
2021 年 1 月に 5 泊滞在
GMからの返信 (投稿日 : 2021 年 1 月 26 日)
Thank you for your review.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good
good
2020 年 3 月に 9 泊滞在
Lisaからの返信 (投稿日 : 2020 年 4 月 16 日)
Thank you for the perfect score. Me and my staff really appreciate it.

10/10 (非常に良い)

KEIICHIRO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
フロントの対応がとても良かったです。
2020 年 3 月に 2 泊滞在
Lisa からの返信 (投稿日 : 2020 年 3 月 21 日)
Thank you for the perfect score. Me and my staff really appreciate it. I hope you had a safe trip home.

10/10 (非常に良い)

satoshi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適モーテル
高速からも近く治安も良く、レストランも近くにありでとても快適に4泊できました
2020 年 3 月に 3 泊滞在
Lisa からの返信 (投稿日 : 2020 年 3 月 15 日)
Thank you for the 10 out of 10 score. Me and my staff really appreciate it.

8/10 (良い)

Jorge

良かった点 : スタッフとサービス、設備とサービス
Clogged sink made it inconvenient.
2024 年 5 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 5 月 16 日)
We’re sorry that your experience did not match your expectations.

6/10 (普通)

Leslie、Somerton

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

daniel

2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the 5-stars! Hope to see you again soon!

10/10 (非常に良い)

ibssen

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Ibssen,Thank you for the 5-stars! Hope to see you again soon!

2/10 (非常に不満)

Carlos

2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 11 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

4/10 (不満)

James

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Toilet barely worked. Water poured into bathroom from upstairs unit (although it was cleaned up quickly by staff). Didn't like the fact that ID had to be shown for each guest in the room. The whole vibe of the motel was one of unease.
2024 年 4 月に 3 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 11 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

4/10 (不満)

Tudo

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Construction, bad parking, bad characters around
2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 9 日)
Sorry we did not meet your expectations.

10/10 (非常に良い)

Andi

2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the 5-stars! Hope to see you again soon!

4/10 (不満)

DeJanee

気になった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 9 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

2/10 (非常に不満)

Blake

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unbelievable that Expedia even does business with a rat hole like this. So crime infested that an armed security guard in a flak jacket patrols the area while the Desk clerk operates behind a thick wall of bullet-proof glass. The first impression of the room they gave us was the smell of urine. Only after recovering from that did we notice that the bathroom has no door, just a curtain, and the shower and toilet are in the same stall like a prison cell. But the last straw was when I found the pair of dirty socks and men's underwear stained with feces on the floor next to the bed. By this time my girlfriend was crying. Needless to say we left the premises.
2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 6 日)
We can’t find any record of you in our system and your review violates Expedia's polices so we have flagged your review for removal. If you have any questions or concerns, feel free to contact us.

2/10 (非常に不満)

Ethan

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not ok…. What the heck
2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 6 日)
Sorry we didn't meet your expectations.

6/10 (普通)

Ruben、Henderson

良かった点 : スタッフとサービス、設備とサービス
The room was dirty, they had to change the room
2024 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 5 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

10/10 (非常に良い)

Ismael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They are fixing it up nicely .
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Ismael,Thank you for the 5-stars! Hope to see you again soon!

2/10 (非常に不満)

Ben

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Place stunk like cigarettes and was very unsafe, planes flying above all night, staff were fine but it’s not the best place to stay
2024 年 3 月に 2 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 3 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 (良い)

Alan、Mesa

Simple and clean
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 4 月 3 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 (非常に不満)

Diane

気になった点 : 施設のコンディションと設備
I wasn’t allowed in the lobby and had to sign in at a window in what felt like a dangerous area. The air conditioner can’t turn on. I was told it was on the first floor. It was on the second and faced the freeway. Sink has a hole in it.
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 28 日)
We’re sorry that your experience did not match your expectations.

4/10 (不満)

Martin H

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Too dirty carpes, furbniture, etc
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 28 日)
We’re sorry that your experience did not match your expectations.

6/10 (普通)

Jessika

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 28 日)
We’re sorry that your experience did not match your expectations.

8/10 (良い)

Alfredo、mexicali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for taking the time to take the survey about your stay.

2/10 (非常に不満)

David

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Arived at 8pm, there was a 6 person line waiting outside the lobby, and check process was very slow. Another worker available to expedite check in is needed.
2024 年 3 月に 1 泊滞在
EZ 8 motelsからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 (非常に不満)

Glory

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Drug deals happening all night in front of my door, and prostitutes hanging around every night. It’s also directly in the flight path of planes taking off. Every time I fell asleep I woke up an hour later because some drug dealer was getting in and out of his car or some women were arguing outside. I’m from Cleveland and I’ve lived in Baltimore too. Believe me when I say this is not your average cheap motel, it’s projects bad.
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 27 日)
Sorry we did not meet your expectations.

2/10 (非常に不満)

Zaritza、Auburn

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
After arriving and having paid, the person at the front desk told me that I did not have a reservation and that it had been canceled and I had to look for a hotel, when I had already paid for it... with two small children
2024 年 3 月に 1 泊滞在
EZ 8 motelsからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Zaritza, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 (普通)

Jeff

気になった点 : 施設のコンディションと設備
Rooms are given first come, 1rst serve...regardless of when you booked the room, Construction, mess, i will not book here again
2024 年 3 月に 1 泊滞在
ez 8 motelsからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Jeff, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 (普通)

Sean

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Run down property, but seems to have good security in a crime-ridden area. The adjacent McDonalds is clean and convenient.
2024 年 3 月に 2 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 22 日)
Sorry we did not meet your expectations.

6/10 (普通)

Christian

カップルで旅行
It s average. It doesnt provide free wifi. It has many rules, like you have to show all people s ID to enter a room (whether if they are visiting or staying). The check in hour was at 15:00, we arrived 30 minutes late and the room wasnt ready still, so we have to wait 30 minutes to get it.
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 22 日)
Sorry we did not meet your expectations.

2/10 (非常に不満)

Kristina

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One star is too much for this place! It was absolutely filthy and smelled of stale smoke. The sheets had clearly not been changed. When I asked for two sets of clean sheets (we had to beds), all that was available was a fitted sheet. The "office," which was a walk-up window, also had no clean towels (I didn't trust that the ones in the room were clean). The carpet was so stained and disgusting that I couldn't even tell what color it was. The drapes had cigarette burn holes in multiple places. There was no wifi. I barely slept and couldn't wait to get the heck out of there. Also, two detectives were there when I went to ask for sheets...
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 16 日)
Sorry we did not meet your expectation's.

2/10 (非常に不満)

Kenneth

ペット同伴の旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
They should pay big money for people to stay there.
Staffからの返信 (投稿日 : 2024 年 3 月 13 日)
We’re sorry that your experience did not match your expectations.

2/10 (非常に不満)

Justin

気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 13 日)
We’re sorry that your experience did not match your expectations.

6/10 (普通)

HIROBUMI

気になった点 : 設備とサービス
It’s very convenient for public bus route and minutes to heart of Phoenix downtown.
2024 年 3 月に 2 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 7 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 (非常に不満)

Guilherme

2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 28 日)
We’re sorry that your experience did not match your expectations.

4/10 (不満)

Janet

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I would not stay here again, needs lots of maintenance. The chairs were dirty, shower curtain failing off, no shampoo, no hair dryer, furniture drawers can't open, cracks In mosaic floor in bathroom, tears in carpet, cracks in walls, shower faucet leaking.
2024 年 3 月に 1 泊滞在
Staff からの返信 (投稿日 : 2024 年 3 月 6 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon

4/10 (不満)

Elia

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Las áreas comunes se encuentran en buenas condiciones pero la habitaciones y su equipamiento están deteriorados. El personal es amable, la reglas son claras. El área donde se encuentra es un poco solitaria
2024 年 3 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 4 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 (不満)

Nicole、Tucson

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It was difficult to find, signage is not good, there were crackheads wandering all over the property. The rooms are incredibly outdated (tube TVs), few outlets, and very limited linens (bath towels and blankets). I went in with low expectations and was still surprised and disappointed. If this had been like $60 a night and they advertised rentals by the hour, I might have expected this place. Could have been worse though, and we were only there one night and didn't get bed bugs or anything, so if you're desperate and just need a place to sleep, this gets the job done.
2024 年 2 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 4 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 (良い)

Gerardo、Norwalk

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The property is currently undergoing renovation but if it is very cheap, the only thing is that you must request a non-smoking room otherwise you would end up in a room with a bad smell of cigarettes.
2024 年 2 月に 2 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 29 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 (非常に良い)

Cassandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Staffからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for the 5-stars! Hope to see you again soon!

2/10 (非常に不満)

Anthony

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was in the ghetto part of town and it was super sketchy also there cockroaches in our room and the tv didn’t work
2024 年 2 月に 4 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 28 日)
Sorry we did not meet your expectations.

4/10 (不満)

Jeremy

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Showed up and room wasn’t ready when told could check in at 3pm. Finally able to check in at 6:30pm. Didn’t offer anything for the inconvenience of waiting an extra 3 1/2 hours. Room key didn’t work next day. Overall not the best for the price paid.
2024 年 2 月に 2 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 26 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 (非常に不満)

ELIZABETH、newnan

家族旅行
気になった点 : スタッフとサービス、設備とサービス
I have never written a review before but this one warrants one. Terrible experience, actually worse hotel that I’ve stayed at. Upon arriving in evening, tired and ready to relax, the front door to the lobby was locked. No one was there, sign saying agent went on break. So no one available to check in with??? After a 15 min wait outside in the cold (a line had now formed behind me), the agent returned and was able check in via outside. Upon going inside, a roach and a worm were in the bathtub. The rugs were stained. The sheets rough. The thin blanket had a gross pink substance stuck on it. A toothpick was doing inside one of the sheets. More roaches found. Just disgusting. Shady people outside late at night. Kids running around. Pay more for a decent hotel.
2024 年 2 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 23 日)
We’re sorry that your experience did not match your expectations. Please help us improve by providing more information on your experience. Please feel free to contact us at your earliest convenience.

6/10 (普通)

karla

出張, カップルで旅行
気になった点 : 施設のコンディションと設備
It’s smelled like smoked
2024 年 2 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 23 日)
We’re sorry that your experience did not match your expectations. Please help us improve by providing more information on your experience. Please feel free to contact us at your earliest convenience.

6/10 (普通)

宿泊されたお客様

Ok for a quick nights sleep
Not the best, not the worst.
2024 年 2 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 20 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 (非常に不満)

Linda

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
There were bugs. Holes in the blankets. Bad.
2024 年 2 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 20 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 (普通)

Aaron

2024 年 2 月に 1 泊滞在
Ez 8 motels からの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Aaron, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 (良い)

Khawaja nadeem

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Money valued
It was nice & comfortable
2024 年 2 月に 1 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 20 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Staffからの返信 (投稿日 : 2024 年 2 月 20 日)
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.