Travelers find respite at the outdoor pool or on the rooftop terrace with Phnom Penh views before sampling local cuisine at THE SENSORY CAFÉ and exploring the city
Located in Chamkar Mon's center, Sensory Park Urban Hotel blends urban convenience with relaxation. Guests enjoy the outdoor pool, rooftop terrace, and massage treatments. THE SENSORY CAFÉ serves daily breakfast. Free WiFi and attentive staff enhance stays near the Royal Palace.
Located in Phnom Penh, Sensory Park Urban Hotel is in the city center. Independence Monument and Royal Palace are notable landmarks, and travelers looking to shop may want to visit AEON Mall and Central Market. National Museum of Cambodia and Tuol Tom Pong Market are two other places to visit that come recommended. Visit our Phnom Penh travel guide
120102, Phnom Penh, Phnom Penh, No 32, street 282, Boeng Keng Kang 1, Boeng Keng Kang
What's nearby
Tuol Sleng Genocide Museum
10 min walk - 0.9 km
Independence Monument
10 min walk - 0.9 km
Royal Palace
14 min walk - 1.2 km
National Museum of Cambodia
17 min walk - 1.5 km
Central Market
2 min drive - 1.6 km
Getting around
Phnom Penh Railway Station
9 min drive
Techo Intl. Airport (KTI)
44 min drive
Restaurants
Sensory Park Urban Hotel
1 min walk
Highground Sky Lounge Bar
1 min walk
K&S Seafood Restaurant
3 min walk
Porkei Chinese Restaurant
3 min walk
Flavors of India
3 min walk
About this property
Sensory Park Urban Hotel
Hotel near Independence Monument
Located close to Royal Palace and AEON Mall, Sensory Park Urban Hotel provides a free daily manager's reception, a rooftop terrace, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, THE SENSORY CAFÉ, offers breakfast, brunch, lunch, and dinner. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
An outdoor pool
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
A banquet hall, luggage storage, and barbecue grills
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
32-inch flat-screen TVs with cable channels
Wardrobes/closets, electric kettles, and daily housekeeping
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 10 for adults and USD 3 to 5 for children
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
THE SENSORY CAFÉ
Things to do
Gym
Outdoor pool
Sauna
Steam room
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
2 meeting rooms
Outdoors
Barbecue grill
Garden
Outdoor entertainment area
Outdoor furniture
Rooftop terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Phone accessibility kit
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Electric kettle
More
Air conditioning
Desk
Desk chair
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 (exact amount varies) at check-out
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 7 to 10 for adults, and USD 3 to 5 for children
Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: USD 30 (one-way), (from 1 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number K002-902005006
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Sensory Park Urban Hotel Hotel
Sensory Park Urban Hotel Phnom Penh
Sensory Park Urban Hotel Hotel Phnom Penh
Frequently asked questions
Does Sensory Park Urban Hotel have a pool?
Yes, this property has an outdoor pool.
Is Sensory Park Urban Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Sensory Park Urban Hotel?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Sensory Park Urban Hotel?
Check-out is at 12:30 PM.
Does Sensory Park Urban Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.
Where is Sensory Park Urban Hotel located?
Located in Boeung Keng Kang, this hotel is within 1 mi (2 km) of Independence Monument, Royal Palace, and AEON Mall. Central Market and National Museum of Cambodia are also within 2 mi (3 km).
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Reviews
Sensory Park Urban Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was all exceptionally pleasant, professional and welcoming. The rooms and facilities were all comfortable and well maintained. The restaurant food and staff I consider the best I’ve encountered in Cambodia. I highly recommend a stay at this hotel.
Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm.
Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁
The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
Modern and clean hotel. Staff was nice and friendly. Has all the amenities a top hotel would have (including a steam room and sauna!). Breakfast was included and was good. You cannot beat the value you get from this hotel for the price. Even if the price of this hotel was similar to the “more expensive” hotels, I would probably still stay here!
Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly
Steven
Stayed 4 nights in Jun 2022
8/10 Good
James
Apr 27, 2024
Everything was perfect. The only thing I didn’t like was that, in my opinion, the a/c wasn’t cold enough in the room
I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.
My first stay in this hotel was June last year. It’s clean and new at that time. But the level of cleanliness declines rapidly. The chair is full of shoes marks and the carpet is dirty. But I have to give compliments to the staff. They are polite and helpful.
SIU MUI
Stayed 1 night in May 2023
4/10 Poor
craig
Mar 1, 2023
Liked: Staff & service
Disliked: Cleanliness
Total disappointment
I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.
Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8).
Reception was ok but concierge can’t make restaurant reservations.
Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times.
Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available.
At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end.
Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both.
Our room also smelled of stale cigarette smoke.
Overall ok but I think I’d look elsewhere for next time.
This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm.
Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out.
When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days.
So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract.
Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave