ロビー

ウィンダム フィラデルフィア ヒストリック ディストリクトの口コミ

3.5 out of 5

口コミ

8.2

とても良い

評価 10 - 2303 件の口コミ中 1085 件が非常に良い" "
評価 8 - 2303 件の口コミ中 603 件が良い" "
評価 6 - 2303 件の口コミ中 312 件が普通" "
評価 4 - 2303 件の口コミ中 182 件が不満" "
評価 2 - 2303 件の口コミ中 121 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Naohito

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 12 日)
Thank you for the perfect rating, Naohito!We are very pleased to hear that you had a wonderful stay at Wyndham Philadelphia Historic District. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 (良い)

Tayanc

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The hotel is good, room is confy. Super location, close to everything. Do not have breakfast at the hotel! Parking near the hotel is very convenient.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Sydney

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place! Definitely for people who enjoy falling asleep to the sounds of a city. No fault of the property or staff, but I was there the same time as an enormous high school field trip which made using the elevator, and getting inside and outside of the building pretty difficult most days.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Sydney, thank you for your kind words. The Wyndham Philadelphia Historic District is indeed situated right in the heart of the city, perfect for those who enjoy urban sounds. It’s great to hear that overall, you had a pleasant stay. We appreciate your understanding regarding the bustling environment during your visit with the high school group. We hope to welcome you back again soon!

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient! Staff was friendly and helpful!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Maria, thank you for your kind words about the Wyndham Philadelphia Historic District! The team is thrilled to hear you found the location convenient and the team members friendly and helpful. We're looking forward to welcoming you back on your next visit!

8/10 (良い)

Michele L Autenrieth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If you are looking for a safe, clean hotel in the middle of the history that Philly is known for-- this is a smart choice. Everywhere you look you are smack dab in the middle of the Liberty Bell, Constitution Hall, and more. We walked to Reading Market, Chinatown, Ubered to museums and the Italian Market and tons of food options all around.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Michele, thank you for sharing your experience at Wyndham Philadelphia Historic District. It is wonderful to hear that you found our location ideal for exploring the rich history and vibrant neighborhoods of Philadelphia. Our team members are thrilled that you enjoyed the convenience of walking to many local attractions and experiencing the diverse food options. We look forward to welcoming you back on your next visit.

6/10 (普通)

Sheryl

グループ旅行
良かった点 : 施設のコンディションと設備
The third room was ok but the first two were noisy. At check in I was not given appropriate information to manage the therrmostatElevators or w
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Sheryl, thank you for sharing your feedback. We're glad to hear that your third room met your expectations. We're sorry you experienced some noise issues initially and that you felt you weren't given proper guidance on certain amenities. Your input is valuable, and we will address these concerns with our team. Safe travels.

2/10 (非常に不満)

Akash

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Location is very good. That’s it nothing else about this place is good. Staff bear with you, hotel is old dirty and dusty. We booked a deluxe room and got a corner room that was the size of a closet for 3 days. Very very old and trashed. I usually only stay at Marriott and Hilton and only choose this one due to pictures not looking half bad and the location. The Marriott and Hilton were the same price and similar location only found out after I got there. DO NOT STAY HERE. They have not taken care of the property at all and think they can still charge the same as hotels that take care of the rooms and facilities. Terrible terrible room will now always stick to the nicer brands. It’s sad to see Wyndham’s top tier brand be on this hotel that should have been a econo lodge. Pathetic owners and managers
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Akash, thank you for sharing your experience. It's unfortunate that certain aspects of your stay did not meet your expectations. Your feedback on the room and other issues is valuable. Many guests do appreciate the convenient location, and it’s regrettable that other elements of your visit were disappointing. We are continuously striving to improve and will take your comments into consideration for future enhancements.

8/10 (良い)

Tina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely property with great staff close to lots of activities and restaurants, only drawback was the noise from the fire station across the street
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Tina, thank you for your kind words about the Wyndham Philadelphia Historic District. It's delightful to hear that you enjoyed our property and found our team members helpful. We're pleased that our location was convenient for your activities and dining needs. We understand that the noise from the nearby fire station was a bit of a disturbance and appreciate your understanding. We hope to welcome you back for an even more enjoyable stay.

8/10 (良い)

Angelo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the fact that it was quiet. I did not like the fact that several of electrical outlets in the room did not work. Still, we were able to work around it. All in all, I would say that Wyndam is a fairly nice budget hotel that is a little over-priced.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Angelo, thank you for your feedback. We're glad you appreciated the tranquil atmosphere during your stay at Wyndham Philadelphia Historic District. We apologize for the inconvenience with the electrical outlets and appreciate your understanding. We strive to provide great value and will consider your comments for future improvements. We hope to welcome you back soon.

10/10 (非常に良い)

Renee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Located in a beautiful historic district of Philadelphia and easy to walk to museums, shopping and quaint restaurants.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Renee, thank you so much for the wonderful feedback! The Wyndham Philadelphia Historic District team is delighted to hear you enjoyed the convenient location and proximity to local attractions. We hope to welcome you back soon!

8/10 (良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was only one problem it took a long time for water to get hot for showers
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Barbara, thank you for taking the time to share your experience. At the Wyndham Philadelphia Historic District, we strive to provide our guests with a seamless and comfortable stay, and it's unfortunate that you encountered an issue with the wait time for hot water. Our team members will certainly review your comment to ensure we enhance our services moving forward. We're delighted that your overall experience with us was positive and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Daveian

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Got off at the airport hopped on the train and a 15 min walk to hotel. Great foot spots, close to all the attractions. Great staff! Disappointed pool wasn't open, but apparently it doesn't open till Memorial Day Weekend. Great front desk staff and bar staff was great too.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Daveian, we appreciate you sharing your positive experience at the Wyndham Philadelphia Historic District. It's especially delightful to know you appreciated our prime location, convenient access to public transportation, and proximity to local attractions. Our team members at the front desk and bar are thrilled to receive your commendation. In reference to the pool, it indeed becomes operational from Memorial Day Weekend, complying with local regulations and traditions. We hope for the opportunity to welcome you back on a future visit.

6/10 (普通)

Yanira、San Juan

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Yanira, thank you for choosing to stay with us and sharing your rating. We hope your experience met your expectations and would appreciate any specific feedback you can provide to help us improve your next visit.

8/10 (良い)

Esther

家族旅行
良かった点 : 施設のコンディションと設備
Nice to walk around the historic area
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Esther, thank you for highlighting the convenient location of the Wyndham Philadelphia Historic District. We hope you enjoyed your time exploring the historic surroundings. Looking forward to your next visit!

4/10 (不満)

Jeronimo

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Service wasnt great. Had to ask for the room to get cleaned after two days. Noise outside the room (streets) was too loud, specially early in the mornings with trucks loading/unloading.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Jeronimo, we acknowledge your feedback regarding your recent stay. We're sorry to hear about the lack of cleanliness you experienced, as our goal is to provide fresh and comfortable accommodations. We also understand your concerns about exterior noise. Our team is constantly striving to give our guests the best experience, and we appreciate your patience. Your comments have been noted and will guide our continuous improvement efforts. Thank you for bringing this to our attention.

8/10 (良い)

Cindy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel rooms, laundry facilities and rooms above lobby are a bit dated. My main complaint was the noise. Being close to a fire station we experienced lots of loud sirens through the night.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Cindy, thank you for taking the time to share your experience. We're delighted that you chose the Wyndham Philadelphia Historic District and enjoyed most aspects. However, we apologize if you found certain areas to require renewal and for any disturbance you experienced due to our urban hotel location. Rest assured, we're always seeking to enhance our guests' stay and considering feedback like yours. Looking forward to hosting you under better circumstances next time.

8/10 (良い)

Ariana Cathrene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Ariana Cathrene, thank you for choosing to stay at Wyndham Philadelphia Historic District. We're thrilled to hear your experience was great. We look forward to hosting you again soon.

6/10 (普通)

Chelsey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Convenient location
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your feedback, Chelsey!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

4/10 (不満)

Fozia Sultana

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Reception staff seemed to behave differently towards you, depending on your demographic. WiFi was non-existent in Room 555. Conveniently located hotel though, and away from the noise of the city centre. As a solo female traveller, I felt safe. There is a fire station across the block, but I didn’t notice any noise.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
It's wonderful to hear that you felt safe during your stay as a solo female traveler at our hotel. We strive to create a welcoming and secure environment for all our guests, regardless of demographics. Regarding the WiFi issue in your room, we apologize for any inconvenience this may have caused and assure you that we are working to address it promptly. We're glad you found our location convenient and appreciated the peaceful ambiance away from the city center. Thank you for your valuable feedback, and we hope to welcome you back for an even more enjoyable experience in the future.

8/10 (良い)

Bruce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was close to a lot of the sites we wanted to see. Very walkable. Safe and clean area of old town.
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Bruce, it's great to hear that the Wyndham Philadelphia Historic District's prime location made your sightseeing endeavors convenient and enjoyable. We're also delighted you found the surrounding area to be tidy and secure. Your feedback is valued and we look forward to welcoming you back in the future.

10/10 (非常に良い)

stephen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very nice, affordable stop for a city-based hotel. All things considered, I felt comfortable and safe here, and walkability to historic sites. It is, understandably busy hotel with lots of coming and going through the lobby. That said, the staff did a commendable job managing this influx of people. I sat and watched the team handle a bus load of ~100 tourists with great efficiency and courtesy. My only complaint, and it’s a small one…while room service is noted in amenities, it is a VERY limited menu with equally limited hours. Normally wouldn’t have been an issue, and I normally don’t order it, but after an extremely long travel day, it was disappointing to not have it available. Outside of that, the staff was exceptionally friendly and accommodating, from the front desk, to maintenance, to housekeeping. They seem like a seasoned team, and they work well together.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Stephen, thank you for sharing your positive experience at Wyndham Philadelphia Historic District. We're thrilled that you enjoyed our central location and felt comfortable during your stay. We also appreciate you recognizing the dedication and professionalism of our team members, especially in handling an influx of guests.Indeed, we aim to provide excellent service across all aspects, and we're sorry that the room service didn't fully meet your expectations. We certainly appreciate your perspective and will consider it for future enhancement. Looking forward to welcoming you back for another stay with us.

8/10 (良い)

Lucy

家族旅行
気になった点 : 設備とサービス
Good location, Reception area some of the seating stained room wasn’t always replenished Staff wasn’t always friendly and welcoming
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Lucy, we appreciate you taking time to share your experience at Wyndham Philadelphia Historic District. We're glad the location worked in your favor. Your feedback concerning our common spaces, room replenishment, and interactions with our team members is highly valued and will help us improve. We're committed to providing a welcoming atmosphere and we'll strive to improve in these areas. We hope for an opportunity to better serve you in the future.

10/10 (非常に良い)

Geselle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Geselle, it's wonderful to know you enjoyed your stay at the Wyndham Philadelphia Historic District. We're grateful for your excellent rating and look forward to hosting you again in the future.

8/10 (良い)

Clara、Glen Ridge

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well located. In Old City.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Clara, it's wonderful to hear you appreciated the strategic location of Wyndham Philadelphia Historic District nestled in the historical heart of the city. We're eager to welcome you back soon!

8/10 (良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable rooms. Great location.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Barbara, we're thrilled to know you appreciated the comfort of our rooms as well as our great location at Wyndham Philadelphia Historic District. Thank you for choosing to stay with us. Do visit us again on your next trip to Philadelphia!

10/10 (非常に良い)

Kelli

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Within close walking distance to many places of historical interest.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Kelli, thank you for sharing your wonderful experience at the Wyndham Philadelphia Historic District. We're thrilled that you enjoyed our prime location near many significant landmarks. We appreciate your review and look forward to welcoming you back on your next visit.

10/10 (非常に良い)

SHARI、HARRISON CITY

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were helpful and welcoming. Location was great and convenient to where we wanted to be. Felt safe and good restaurants nearby. Would definitely stay here again.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Shari, we sincerely appreciate your wonderful review and are thrilled to hear you enjoyed your stay at the Wyndham Philadelphia Historic District! It's truly rewarding to know that our welcoming team members and the fantastic location contributed to a memorable experience for you. We're looking forward to your next visit. Safe travels until then!

10/10 (非常に良い)

Andrew

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Rudolph、dorchester

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Mark、Longmont

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really liked the place, thought they should have let us check in early without a $50 fee. It would be nice to get in an hour early without pay if the room was already cleaned.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Mark, we appreciate your high praise for Wyndham Philadelphia Historic District. It's wonderful to know you enjoyed your stay with us. Regarding your feedback about early check-ins, we'll certainly consider your suggestions as we continually aim to enhance our guest experience. We look forward to seeing you again in the near future.

10/10 (非常に良い)

gwendolyn dawn

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Nice hotel with friendly staff. Very convenient to historical sites
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Gwendolyn, it's wonderful to hear that you enjoyed your stay at Wyndham Philadelphia Historic District. We're glad you found our location convenient for visiting historical sites and appreciated the friendliness of our team members. Thank you for your positive feedback, and we look forward to hosting you again in the future.

8/10 (良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for taking the time to leave us a 4/5 rating, Daniel!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Wyndham Philadelphia Historic District.

8/10 (良い)

Lynn

This hotel had good location. I enjoyed my stay.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Lynn, we are glad to hear that you enjoyed your stay at Wyndham Philadelphia Historic District. Thank you for taking a moment to share your experience. The convenience and enjoyment of our guests are our top priorities. We're pleased we could provide a positive experience for you and we appreciate your feedback.

10/10 (非常に良い)

Bobby

カップルで旅行
This is a very old property in dire need of updating. Bath was not totally clean, but that is somewhat due to the age. Front desk was difficult to reach when we needed towels because the room only had one. Once they did answer, the towels were delivered promptly. I would recommend staying at anothe of the downtown hotels.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Bobby, it's disappointing to learn your experience didn't meet your expectations, particularly in regards to the condition of the property and cleanliness. Please know that we strive to provide exceptional service, from our hardworking front desk to prompt errands like towel delivery. Your recommendation to look for alternatives saddens us, and we assure you that we're continually working on improvements. We hope for the chance to serve you better in the future.

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We have stayed here a few times and everything is great.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Michael, it's wonderful to hear that you've enjoyed multiple stays at the Wyndham Philadelphia Historic District. We're thrilled your experiences have been positive and we look forward to welcoming you back for more memorable visits.

10/10 (非常に良い)

JOY

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing location! Fabulous staff. We would definitely stay here again!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Joy, thank you for your generous feedback. It's splendid to hear you enjoyed the exceptional location of Wyndham Philadelphia Historic District. We're also thrilled our team members were able to contribute positively to your visit. Awaiting your return stay with us, we're certain we can make it just as memorable!

10/10 (非常に良い)

jim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Broke my foot while visiting and they loaned me a wheelchair.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Jim, we're elated to hear that our team members at Wyndham Philadelphia Historic District were able to assist you in a challenging situation by providing a wheelchair. It's our utmost priority to ensure the comfort and ease of our guests, even when unexpected circumstances arise. We hope to welcome you back under better circumstances in the future.

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All staff was friendly and helpful
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Michael, we are thrilled to hear that you had such a positive experience at the Wyndham Philadelphia Historic District. Providing top-notch service from our friendly and helpful team members is one of our highest priorities and we're thrilled to know we achieved this during your stay. We anticipate welcoming you back for another exceptional stay.

10/10 (非常に良い)

Brandy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my Valentines Day trip and seen snow for the first time.
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Brandy, it's wonderful to hear that your Valentine's Day trip at the Wyndham Philadelphia Historic District was such a memorable one. We're thrilled that you got to experience snow for the first time during your stay with us. Thank you for sharing your positive experience and we look forward to welcoming you back again soon.

10/10 (非常に良い)

Mihye

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location and staff.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Mihye, it's wonderful to read how much you appreciated Wyndham Philadelphia Historic District's prime location and our dedicated team members. Thank you for taking the time to share your favorable experience. We look forward to your next visit.

6/10 (普通)

Anthony

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Anthony, it's distinctive that you've taken the time to rate us without leaving additional feedback. We appreciate and value all guest reviews as they help us to improve. Should you decide to share more about your stay at Wyndham Philadelphia Historic District, we would be more than willing to listen. We hope to have a chance to boost your next rating during your future visits.

6/10 (普通)

Hector

カップルで旅行
One staff member checking guests in, front desk didn’t answer or return calls, room had mold in bathroom and bathtub coating was coming off in first room, got charged for stay again which was corrected at check out. Staff was friendly and helped resolved issues.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Hector, it's regrettable to hear about the issues you encountered during your stay. We understand your frustration regarding the bathroom conditions and are sorry for the inconvenience caused. We're glad you appreciated our team members' friendliness and their efforts to resolve issues promptly. We appreciate your patience and feedback, and we'll use this to better our services for future stays.

6/10 (普通)

william

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The Coins restaurant had a very limited menu and extremely slow service. Lobby staff was very helpful.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
William, it's disappointing to hear that your dining experience at the restaurant didn't meet your expectations regarding the menu variety and service speed. However, it's uplifting to know that our colleagues in the lobby extended the helpful service you deserved. We value your feedback and will utilize it to improve. We're looking forward to welcoming you back in the future for a more improved experience.

8/10 (良い)

Marc

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Marc, thank you for leaving a rating following your stay at the Wyndham Philadelphia Historic District. We're thrilled to know you had a positive experience and hope to welcome you back in the near future.

10/10 (非常に良い)

Jesica、Clearfield

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay to see historic sites. Clean, comfortable rooms and great staff.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Jesica, we're delighted that your stay at the Wyndham Philadelphia Historic District exceeded your expectations. It's wonderful to know you were able to enjoy the historical sites comfortably and that our clean rooms and dedicated team members contributed to a great stay. We hope to have the opportunity to welcome you back soon.

10/10 (非常に良い)

Michael、Madison

2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Michael, it's fantastic to hear that your experience at Wyndham Philadelphia Historic District was excellent. We're glad our efforts to create an enjoyable environment resonated with you. We hope you'll come back again for yet another wonderful experience. Safe travels!

4/10 (不満)

Matthew

Room was a sauna, AC didn’t work. Tried to call main desk and phone didn’t work. Finally had an engineer come up and couldn’t be fixed so I moved rooms. Great staff. Breakfast buffet was $20 and just 5 items.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Matthew, we regret hearing that you had some issues with your room including comfort and communication devices. We're pleased to hear that our team members acted promptly to address your matters, though. It seems the breakfast offering didn't meet your expectations and we appreciate your feedback as we continually strive for improvements. You're a valued guest and we hope to serve you better in the future.

10/10 (非常に良い)

Corey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had fun I didn't go to the pool it started raining again
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Corey, it's wonderful to read that you had a fun time at the Wyndham Philadelphia Historic District, despite your plans to visit our pool altered by the rain. On your next visit, we hope the weather will cooperate and you'll enjoy some pool time. We look forward to welcoming you back soon.

2/10 (非常に不満)

Ari

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
dirty
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Ari, it is regrettable to hear about your recent experience. Cleanliness remains a top priority and the situation you describe is not typical. We appreciate your feedback and assure you that the necessary steps will be taken to address your concern.