We appreciate the feedback, Kazuo.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Thank you for the positive review! We hope you stay again!

Thank you for the positive review! We hope to see you again!

Thank you for your positive feedback!

Thank you for this feedback!

Mike, it is unfortunate to hear about the incident in the parking lot. Thank you for sharing your concerns about your car. Security is taken very seriously, and we suggest discussing any unresolved concerns directly with the Ownership and Management of the garage as they are separately owned and managed. We had reached out to the Garage management as well and forwarded them the comments that you sent to us through your third party agency. Thank you.

Alberto, thank you for your kind words! The team at Sonesta Philadelphia Rittenhouse Square is thrilled you enjoyed your stay. We're looking forward to welcoming you back soon!

Lisa, thank you for sharing your wonderful experience at Sonesta Philadelphia Rittenhouse Square. The convenient location and your remarks about the clean room and comfortable bed are much appreciated. We're glad to hear you and your husband enjoyed your stay. We're looking forward to welcoming you back soon!

Paul, thank you for sharing your feedback. The maintenance team will look into the equipment issue in the fitness center. Your comments are appreciated and will help us improve.

Krishen, thank you for your wonderful feedback. The team at Sonesta Philadelphia Rittenhouse Square is delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

Nigel, thank you for sharing your positive experience at Sonesta Philadelphia Rittenhouse Square. Our team is delighted you enjoyed our central location. We're looking forward to welcoming you back in the future.

Melissa, your feedback is important to us. We regret to hear that your experience did not meet your expectations. If you could provide more specific details, it would help us address any concerns. Thank you for sharing your rating.

Dr. Ulanda, we appreciate your valuable feedback. We apologize if your interaction with our valet service did not meet your expectations and if you experienced inconveniences. We're also glad to hear you found our rooms pleasing. We will take these points into consideration to improve our services and ensure a more relaxing experience for future guests. We hope you'll provide us with the opportunity to serve you again.

Virginia, we're delighted to know that your stay at the Sonesta Philadelphia Rittenhouse Square was enjoyable. We appreciate your excellent rating on Expedia and look forward to seeing you again soon.

Susan, we noticed that your stay did not meet your expectations as reflected in your rating. We're here to help and would appreciate an opportunity to understand the areas where you feel we could improve. We invite you to share more about your experience, as we're dedicated to enhancing the quality of service for our guests. Your feedback is invaluable.

Brian, it's fantastic to hear your appreciation for Sonesta Philadelphia Rittenhouse Square's convenient location and our wonderful team members. We're grateful for your positive feedback and hope to see you again soon on your next visit to Philadelphia.

Andrew, thank you for choosing to stay at the Sonesta Philadelphia Rittenhouse Square. It is delightful to know you had a positive experience with us. We eagerly look forward to your next visit.

Jose, it's good to hear that you appreciated the location. We understand your sentiment about the on-site amenities needing a bit of sprucing up and are constantly looking to improve our facilities. We're sorry that you found the sleeping arrangements and Internet service less than satisfactory. Your experience is valuable to us, and your suggestions have been noted. We hope you'll consider us again, trusting that we can provide a more seamless stay.

Joanne, it's delightful to hear that you had a pleasant experience during your check-in process at the Sonesta Philadelphia Rittenhouse Square. Knowing that our team members, especially Star, made your stay welcoming and smooth is why we do what we do. We appreciate your kind words and look forward to hosting you again in the future.

Linda, thank you for sharing your rating! The team at Sonesta Philadelphia Rittenhouse Square is delighted you had a positive experience. We're looking forward to welcoming you back soon.

Ryan, we're thrilled you had a pleasant stay at Sonesta Philadelphia Rittenhouse Square! It's rewarding to find out our guests recognize the effort we put into maintaining a pleasing environment. We're eagerly awaiting your next visit!

Alonda, it's great to hear that Sonesta Philadelphia Rittenhouse Square's location suited your needs quite well. Your kind words about how accommodating our team members were is also much appreciated. We hope to have the pleasure of welcoming you back in the future.

Jai, thank you for recognizing the service provided by our bellman. It's disappointing to hear the rest of your stay didn't quite live up to expectations. We strive to deliver a superb experience for all, and your feedback is valuable. Rest assured, we will address your points to improve overall guest satisfaction. We hope to have another opportunity to impress you in the future.

Adrianna, thank you for choosing to stay at Sonesta Philadelphia Rittenhouse Square. We are thrilled to know you enjoyed your experience. Your rating speaks volumes and our team couldn't be happier! We're looking forward to welcoming you back in the near future. Safe travels!

Corie, thank you for your feedback. Your experience is important to us. We regret that your stay did not meet your expectations. If you wish to provide more details, we would like to understand how we can improve for future visits.

Dannette, we're thrilled to see you found Sonesta Philadelphia Rittenhouse Square to be a convenient location for your city stay. It's wonderful to hear about your positive interactions with our team members and we're glad you found the cleanliness of our property to your liking. We appreciate your high recommendation and look forward to welcoming you back in the future.

Luz, it's fantastic to hear you found comfort during your stay at Sonesta Philadelphia Rittenhouse Square. We endeavor to create a relaxing environment for our guests and we're pleased we met that mark with you. We hope to welcome you back in the near future.

Thank you for the fantastic rating, Jan!It's outstanding you had such a wonderful experience at Sonesta Philadelphia Rittenhouse Square. We care about the satisfaction of our guests. We can't wait to see you again soon!

Bensen, it's regrettable to hear of your less than satisfactory experience. It's unfortunate that you encountered issues with the room's odor and temperature control. Your comfort is our number one priority, and we assure you that your concerns will be addressed. We hope to have the opportunity to host you again in the future to provide a better experience.

Laila, thank you for taking the time to share your experience with us. We are delighted to know you've enjoyed your stay at Sonesta Philadelphia Rittenhouse Square, we strive to provide exceptional experiences for our guests. We are looking forward to welcoming you back for another memorable stay.

Kamlesh, it's wonderful to hear that you had a great experience at Sonesta Philadelphia Rittenhouse Square. We're delighted that you took the time to rate us. We hope to serve you again on your next visit!

Ken, it's wonderful to hear that Sonesta Philadelphia Rittenhouse Square provided an excellent stay experience for your business-related visit to the city center. We're delighted that you enjoyed the convenience of the location. We hope to have you with us again.

Christine, thank you for your review! We're thrilled to hear you enjoyed your stay at Sonesta Philadelphia Rittenhouse Square. We hope to welcome you back on your next visit to the city.

Sofía, thank you for sharing your experience at Sonesta Philadelphia Rittenhouse Square. We're glad that you enjoyed the hotel overall, but regret to hear your room didn't meet your expectation regarding our contemporary ambiance. We constantly strive to keep our accommodations feeling fresh and updated, and we'll be sure to consider your feedback. We hope to see you again soon, providing a room that fully embodies our modern aesthetic.

Nichol, thank you for sharing your thoughts. It's great to know that your overall experience at Sonesta Philadelphia Rittenhouse Square was positive. We understand the importance of having diverse dining options, especially for families. We're constantly working on enriching our offerings and appreciate your feedback. We hope to have you back soon.

We appreciate you taking the time to share your feedback, María.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Brandon, thank you for choosing the Sonesta Philadelphia Rittenhouse Square for your stay. We're thrilled to hear you had such an enjoyable experience and that you would consider us for future visits to Philadelphia. Until then, we wish you safe and memorable travels.

Andrew, it's lovely to know you found Sonesta Philadelphia Rittenhouse Square's location to be ideal. We're especially delighted to hear our team members added to the positivity of your stay. We hope to welcome you back in the future.

Christina, we appreciate the time you took to write this review. We understand your frustration about perceived service shortfalls, particularly regarding the front desk courtesy and a lapse in our housekeeping routine. It's important to us that our guests are well-informed about all fees, and regret any misunderstanding regarding our amenity fee and pool availability. We value your feedback as a pointer to areas where improvements may be needed.

Anand, your excellent rating of Sonesta Philadelphia Rittenhouse Square brings us tremendous joy. We are delighted you had a pleasant stay and we sincerely hope to have the opportunity to welcome you back in the future. Thank you for choosing us.

Melanie, thank you for your rating on Expedia. It's pleasing to know you enjoyed your time at Sonesta Philadelphia Rittenhouse Square. We hope to welcome you back for an even more remarkable experience in the future!

Joshua, thank you for choosing Sonesta Philadelphia Rittenhouse Square and leaving such a fantastic score! It sounds like you had a great stay. We look forward to welcoming you back in the near future.

Joanna, it's wonderful to hear you appreciated Sonesta Philadelphia Rittenhouse Square's prime location close to various city attractions. Our central position makes sightseeing much easier and efficient for our guests. We hope your next visit will be just as enjoyable.

Ronald, it's delightful to know you appreciated the cleanliness during your stay at Sonesta Philadelphia Rittenhouse Square. We consider it a key priority to ensure our guests enjoy a pristine environment. We look forward to your next visit.

Nicole, we're so glad you enjoyed your stay at Sonesta Philadelphia Rittenhouse Square. It's wonderful to hear you found our location convenient and our team members welcoming. We look forward to your return when you're next in Philadelphia.

Dominique, we take your concerns very seriously and truly regret the inconveniences you faced during your stay. While it's standard in the industry for certain services to incur additional charges, we understand how this might add up unexpectedly. With regard to your encounter with an unwelcome insect, please rest assured it's not a regular occurrence. Our team immediately takes action in such instances to ensure a comfortable environment for our guests. We appreciate your feedback and will use it as an opportunity for improvement.

Sun, we sincerely regret to hear about the noise issues that disturbed your sleep. Our team is committed to providing a peaceful environment and we're disappointed that we didn't meet this expectation during your stay. Your feedback has been noted and will be used to better our guest services. We sincerely hope you'll consider giving us another opportunity to provide a better experience.