Dear Francisca,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHILADELPHIA - TREVOSE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with your stay prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 02/05 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Our front desk is open 24/7 to resolve any guest issue and concerns regarding your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.

Dear Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely Management

Dear Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!

Dear Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 02/05 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. I personally apologize regarding the issue you faced. For future reference if you have any issues or concerns please advise to the front desk, as our front desk is open 24/7 to help our guest out and make their stay comfortable. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!

Dear Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!

Dear Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip

Dear Alphonso,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHILADELPHIA - TREVOSE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the hot tub and separate living room area. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you, for taking the time to share your feedback regarding your experience at the Red Roof Inn Philadelphia - Trevose. However, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the smell you reported, At Red Roof, we value your business and would like to assure you that this is not reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Regards Management

Thank you for staying with us.

Thank you for taking a moment to leave a review, Shaheen. The staff and I at the Red Roof Inn Philadelphia - Trevose were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Guest, Thank you for your review and ratings we appreciate your time and consideration and gave us a chance to host you, we hope to see you soon again and thank you very much once again.

Hello Michael, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for sharing your positive experience with us. We're pleased to hear that you had a great customer service experience and that our team was able to accommodate We're delighted you satisfied with our service. Your satisfaction is our priority, and we look forward to welcoming you backRegards

Hi Sung,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the RED ROOF INN PHILADELPHIA - TREVOSE. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hola Darwin,Gracias por tomarse un momento para completar nuestra encuesta. El personal del RED ROOF INN PHILADELPHIA - TREVOSE y yo estamos decepcionados con su puntuación de 1/5. Lamento leer que su comunicación con la propiedad no fue ideal. Sus comentarios son fundamentales para Red Roof mientras nos esforzamos por ofrecer una estadía limpia, cómoda y basada en valores a todos los huéspedes.¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We are investing in a multi-million-dollar renovation this winter and hope to see you again next season. We will assure your next stay the best possible.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

Hello Amelia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Amber.We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Philadelphia - Trevose. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear AdrianeWe appreciate your comments regarding your recent stay at the RED ROOF INN PHILADELPHIA - TREVOSE. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.At this time, I would like to extend the opportunity for you to share your experience with others

Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FAIRMONT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the possible sign of mold in the bathroom. I will surely share your feedback with our management so they can address the issue. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. We wish you the very best in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Rachel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Félix,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Hi Kevin,Thank you for taking the time to write a review of your stay at the Red Roof Inn Philadelphia - Trevose. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Dear Raul,Thank you for taking the time to tell us about your experience at the RED ROOF INN PHILADELPHIA - TREVOSE. Though you mentioned the bed was clean and check in went well, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the unclean carpets and stained toilet seat. Our team at Red Roof is committed to satisfying our guests, so rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrence. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Very truly yours,Red Roof Management

Hello Lakeisha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Elena,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Philadelphia - Trevose. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 3/5 score. You indicated that you were unsatisfied with bed linen not being fresh. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist

Hello Sandra,Thank you for choosing to stay at our Red Roof Inn Philadelphia - Trevose. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Dear Sulton, The staff at the Red Roof Inn Philadelphia - Trevose and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Bettina, I appreciate you sharing your feedback following your stay at the Red Roof Inn Philadelphia - Trevose. I was saddened to read that your stay fell short of your expectations due to the insects, the heater not being able to work, the broken tub and the other concerns you reported. I truly apologize for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Nonetheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Amanda, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Philadelphia - Trevose. We regret to discover that you weren’t thoroughly impressed with us during your most recent stay. We do insist that smokers refrain from smoking in our non-smoking hotel rooms, and we apologize for any evidence of it. On your next stay should you need any assistance, please speck with our front desk personnel immediately so we can take care of the issue to ensure your comfortable.Feedback from our guests is always welcome as our Red Roof team strive to continuously improve the quality of our services. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you, for taking the time to tell us about your stay at the RED ROOF INN PHILADELPHIA - TREVOSE. I am glad you found our staff to be nice, despite the issues you encountered regarding the crumbs you found on the counter, the unclean mop, the arguing and the banging and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof s goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Thank you, for taking the time to tell us about your stay at the RED ROOF INN PHILADELPHIA - TREVOSE. I am glad you found our staff to be nice, despite the issues you encountered regarding the crumbs you found on the counter, the unclean mop, the arguing and the banging and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof s goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Hello Arelis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Jennifer, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear MOHANAD AL HALBOOS,Thank you for taking the time to tell us about your experience at the RED ROOF INN PHILADELPHIA - TREVOSE. I am sorry that your experience did not meet your expectations. Please accept my sincerest apologies.At Red Roof, we strive to provide superior service to every customer; therefore, your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence.Please note that this problem was an exception to our normal practices. Therefore, a credit 50% refund back to your credit card. Kindly contact Expedia for your refundWe appreciate your sharing your concerns and I hope you will give us the opportunity to better serve you in the near future.

Thank you, Janar, for taking a moment to complete our survey. The staff at the Red Roof Inn Philadelphia - Trevose and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Valued Guest, I appreciate you sharing your feedback following your stay at the RED ROOF INN PHILADELPHIA - TREVOSE. I was saddened to read that your stay fell short of your expectations due to the concerns regarding your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your stay Thank you Management

Dear Adegbemiro, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

We appreciate your comments regarding your recent stay at the RED ROOF INN PHILADELPHIA - TREVOSE. We always enjoy hearing about the positive experiences our guests have at our hotels.I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHILADELPHIA - TREVOSE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 8/10 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHILADELPHIA - TREVOSE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 8/10 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Thank you for taking the time to write a review of your stay. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor situation ,and other highlighted concerns. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thankyou

Hello Violeta,Thanks for sharing your feedback. I am disappointed to hear you found our mattress very uncomfortable and there were burn holes in the blanket. I truly apologize for the impact this had on your experience with us. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Philadelphia - Trevose. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the RED ROOF INN PHILADELPHIA - TREVOSE. I am sorry that your experience did not meet your expectations due to the cleanliness of your room and the bathroom not being up to your standards, the broken Tv you mentioned, being faced with safety concerns, and the other highlighted issues. Guest safety is one of our top priorities, so I am disappointed to hear that was not achieved with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.

Hello Yuliya,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn Philadelphia - Trevose. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Angelic, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHILADELPHIA - TREVOSE and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Kyle, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN PHILADELPHIA - TREVOSE. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist