Dear Guest,me and my staff thank you very much for the positive rating given our hotel and we hope to welcome and serve you again in the future.With our kindest regards,Stefano Chiesa

Dear Guest,we are very sorry about your negative rating.It would have been very useful for us to know the reasons why you didn't enjoy your stay.With our kindest regards,

Dear Guest, thank you for chooising our hotel and for your review. We are happy that you enjoyed your stay, the view from your room and the buffet breakfast. We wish you all the best and remain with our, Kindest regards,

Dear Mr. Chiaki, thank you for your kind review and for mentioning the problem you had with the tv and the coffee machine. We have checked the tv remote control and the coffee machine and they work very well. We hope to welcome you again in the future and remain with our, Kindest regards,

Dear Guest, thank you for the very positive rating given our hotel. We hope to welcome and serve you again in the future. With our kindest regards,

Dear Guest, we are so happy to learn you enjoyed your recent stay with us and hope to have the possibiliy of serving you again in the future. With Kindest Regards

Dear Guest, We are happy that you enjoyed your stay with us and we thank you for your kind review. With our kindest regards,

Dear Guest,thank you for choosing our hotel for your stay in Perugia and for the time spent for your review.We are very happy that you enjoyed your stay with us and we hope to serve you again in the future.With our kindest regards,

Estimado Cliente,Le agradecemos sus amable comentarios sobre su reciente experiencia en el nuestro hotel.Esperamos poderles dar la bienvenida de nuevo y les enviamos un atento saludo.

Dear Guest,thank you for the positive rating given our hotel.We look forward to welcoming you again in the future.With our kindest regards,

Dear Ms. Jennifer,me and all my staff thank you very much for being our regular guest for over 40 years. What a great pleasure to see guests who become "part of the family".We are very grateful and send you our deepest thanks.Stefano Chiesa

Dear Guest,what a pleasure to see your very positive rating.We hope to serve you again in the future and remain with our,Kindest regards,Stefano Chiesa

Dear Guest,thank you for choosing our hotel for your stay in Perugia and for your very positive rating.We remain with our,Kindest regards,Stefano Chiesa

Gentile Signor Erminio,la ringraziamo per il rating positivo dato al nostro albergo e ci auguriamo di poterla ospitare ancora in futuro.Con i nostri più cordiali saluti.Stefano Chiesa

Estimado Cliente,Le agradecemos sus amable comentarios sobre su reciente experiencia en el nuestro hotel. Esperamos poderles dar la bienvenida de nuevo y les enviamos un atento saludo.

Dear Mr. John,thank you for the rating given our hotel.We are happy that you enjoyed your stay and we hope to welcome you again in the future.With our kindest regards,

Gentile Signora Rosa,la ringrazio per l'ottimo voto dato al nostro albergo e mi auguro di poterla avere ancora nostra gradita ospite in futuro.Con i più cordiali saluti.Stefano Chiesa

Dear Guest,thank you very much for choosing our hotel for stay in Perugia. We are very happy that you had a great time and we hope to welcome you again in the future.With our kindest regards,

Dear Mrs. Josephine,thank you for your kind and positive feedback.We are happy that you enjoyed your stay with us.With our kindest regards,

Dear Mrs. Glenda,thank you for choosing our hotel for your stay in Perugia and for sharing your very useful comments. I apologize for the gym equipments, which we are totally replacing. Body lotion is part of our toiletries and I am double checking with our housekeeping manager why you didn't have in your room. We thank you once again for your comments and we hope to welcome you again in the future. With our kindest regards,

Dear Guest,let me thank you very much for your very kind and positive comments. We are happy that you enjoyed your stay and we hope to welcome you again in the future.With our kindest regards,

Dear Mr. George,you cannot immagine how happy and proud we are while reading your message!Thank you, thank you, thank you!Thanks for the time you spent to write your comments which we will share with all our staff.Your comments are the reason we all love our job and hope to have the opportunity to serve you again in the future on the occasion of your next trip to Italy and to Perugia.From me and all the Brufani Team, we wish you a very lovely day and send you,Warmest RegardsStefano ChiesaGeneral Manager

Dear Mr. Doris,thank you for your excellent review.We are happy to learn you enjoyed your stay with us and hope to welcome and serve you again in the future. With our kindest regards.Stefano ChiesaGeneral Manager

Dear Mr. Manuel,thank you for the time spent for giving us your feedback. We hope to serve you again in the future on the occasion of your next stay in Perugia.With our kindest regards.Stefano ChiesaGeneral Manager

Dear Mr. Patrick,let me thank you very much for your kind comments.We are happy that you enjoyed your overall stay.Please, consider us at your disposal if you wish to come back.With our kindest regards,

Dear Mr. Walter,thank you for the rating given our hotel.We are very happy that you enjoyed your stay and we hope to welcome you again in the future.With our kindest regards,

Dear Guest,we thank you very much for your kind review and we are very happy that you enjoyed your stay with us.Please, consider us at your disposal if you wish to come back.With our kindest regards,

Dear Mrs. Jennie,what a pleasure reading your kind and positive review.Myself and my staff are very very happy that you enjoyed your stay with us and we really look forward to welcoming you again in the future.With our kindest regards,

Dear Guest,thank you for your kind review.We are very happy that you enjoyed your stay and our hospitality and we hope to welcome and serve you again in the future.With our kindest regards,

Gentile Signora Clara,la ringraziamo per il suo giudizio e ci auguriamo di averla ancora nostra gradita ospite.Con i più cordiali saluti.

Gentile Signor Isidoro,desideriamo ringraziarLa per l'ottimo commento che ci ha lasciato. Siamo davvero felici che abbia apprezzato il Suo soggiorno con noi e ci auguriamo di averla presto in futuro quale nostro gradito ospite.Le auguriamo una buona giornata ed un buon proseguimento di Estate.Cordiali SalutiStefano ChiesaDirettore

Dear Mr. Andrea,thank you for your kind feedback, whihc is very important to us and we will take it into the right consideration.With our kindest regards,

Dear Mr. Marco,thank you for choosing our hotel for your stay in Perugia and for your positive comments.We are very happy that you enjoyed our hospitality and we hope to welcome you again in the future.With our kindest regards,

Dear Mr. Philip,what a pleasure reading you kind comments.Thank you for sharing your experience with us.With our kindest regards,

Dear Mrs. Emmy,thank you for your kind review.We are happy that you enjoyed your stay and we hope to serve you again in the future.With our kindest regards,

Dear Guests,thank you for your kind feedback.We hope to welcome and serve you again in the future.With our kindest regards,

Dear Mr. Richard,we cannot thank you enough for your kind comments.We are so happy that you enjoyed your stay with us and we hope to welcome and serve you again in the future.With our kindest regards,

Dear Mr. Richard,thank you for sharing your positive comments.Looking forward to welcoming you again in the future, we remain with our,Kindest regards,

Dear Mrs. Jennifer,thank you very much for your positive review.We are very happy that you enjoyed your stay and we hope to welcome and serve you again in the future.With our kindest regards,

Dear Mr. Michael,thank you very much for choosing our hotel for your stay in Perugia and for your very kind review. We are very very happy that you enjoyed your stay with us and that you would definitely stay here again if you will have the opportunity to come back in our area.Please, consider us at your total disposal.Looking forward to welcoming you again in the future, we remain with our,Kindest regards,

Dear Mrs. Jacqueline,thank you for choosing our hotel for your stay in Perugia and for your kind review. We are happy that you enjoyed your stay and we hope to welcome and serve you again in the future.With our kindest regards,

Dear Mrs. Mary,I am very sorry to read your comments about Umbria Jazz Festival and car parking and I apologize. At the same time, I guarantee you that we have informed all our guests booked during Umbria Jazz Festival with very clear and easy instructions to reach the hotel, checking and car parking procedure. The problemi is that the email that was in your reservation's file was not correct and it came back to us. You could reach the hotel by car and check-in with our luggage assistance, without carrying your luggages on foot from the car park. Once again, I am very sorry, but the email address in your file was not correct. Anyway, I hope you enjoyed the special atmosphere that Umbria Jazz brings in our city.With our kindest regards,