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マレーズホール カントリー エステートの口コミ

4 out of 5
マレーズホール カントリー エステート
Murrayshall Road, Scone, Perth, Scotland

口コミ

9.0

とても素晴らしい

評価 10 - 293 件の口コミ中 181 件が非常に良い" "
評価 8 - 293 件の口コミ中 84 件が良い" "
評価 6 - 293 件の口コミ中 19 件が普通" "
評価 4 - 293 件の口コミ中 6 件が不満" "
評価 2 - 293 件の口コミ中 3 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
ゴルフ場の環境素晴らしいでした。
2019 年 6 月に 1 泊滞在
Reservations からの返信 (投稿日 : 2023 年 5 月 13 日)
Thank you for your review, we hope to welcome you back to murrayshall in the future

10/10 (非常に良い)

Mackenzie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Hadyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Alicia A

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place to stay
2024 年 5 月に 1 泊滞在

8/10 (良い)

Rosemary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The country estate was very nice, however there was no fire even though it was very cold.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Derek、Montreal

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a quiet place in the country side. Convenient bar and restaurant on location. Surrounded by a beautiful golf course. Definitely a classy way to chill at night! The one issue we had was the size of the bed. We booked a standard room with a king size bed. We were told even after we were upgraded from a smaller room and bed, we were apparently given a queen instead of a double. Not sure where the problem is, maybe the expedia listing is incorrect. But hopefully expedia sorts this inaccuracy, because not getting a king bed which you were expecting, is kinda a big deal. :o(
2024 年 4 月に 2 泊滞在

8/10 (良い)

catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay. Quick to fix a problem with our room..only suggest to have an online booking available for the spa, as I kept getting different answers each day about availability at front desk Also, afternoon tea is shown to be served daily 12 to 4pm but we were not told it must be by reservation only. Beautiful property, food fine , husband loved the golfing!

8/10 (良い)

David、Isle of Skye

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and nice staff
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Jack

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel. We got engaged here in 2018 so it was really nice to return and see that it had gotten even better. Staff were lovely and gave our dog a bed and overnight treat bag including a bowl and ball to keep. Room service was great but the breakfast was the showstopper, it was delicious. Cannot wait for to stay again one day soon
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best hotels in Scotland
A hotel that sums up all the best for a short stay in Scotland - it has a warm and welcoming ambience that is further enhanced by friendly and helpful staff. Food is excellent and the breakfast buffet outstanding and sets you up for the day. The views are magnificent and can strongly recommend adding this hotel to your itinerary.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Edward

家族旅行
Great hotel with lovely food, spa and golf
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Colin

2024 年 1 月に 2 泊滞在

6/10 (普通)

Martin

出張
良かった点 : 清潔度、施設のコンディションと設備
A good hotel but needs some fine tuning.
Hotel is beautiful. Staff are polite. Room was swelteringly hot, windows rattled so could not stay open during the night. No car charging points. No gym. Evening meal was good but could have been hotter, muscles were warm not piping hot. Staff took a while to get from kitchen to your table if you asked for sauce (for example) Overall a nice hotel but is not as good as it professes to be.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Susan

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Fiona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really nice hotel
Lovely countr6location and large rooms. Great staff and very accomodating.
2024 年 1 月に 2 泊滞在

6/10 (普通)

Mark James

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Room had no hot water and staff did not offer a discount for the trouble. Apart from this stay was overall good.

10/10 (非常に良い)

Anita

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Isuru Dilanka

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay and staffing...
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely & tranquil location!
2023 年 11 月に 1 泊滞在

8/10 (良い)

Colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good property but expensive once you are there
Generally an excellent property and the underlying b&b rate very reasonable for the level of comfort. Food and drinks were also good but generally overpriced and then a compulsory 10% service charge on already inflated prices means eating and drinking at the property will be very expensive. Although booked through hotels.com on a pay at the property the full amount plus a pre booked massage was deducted 2 days before arriving causing me some concern and confusion resulting in a 45 min investigation with help line at hotels.com.
2023 年 11 月に 2 泊滞在

4/10 (不満)

Andrew

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Poor response.
Great place to stay. Unfortunate power cut overnight no fault of the hotel however the response to the event was beyond poor no welfare checks met with poor response from staff in the reception at breakfast -!! Email response to our complaint was severely lacking .
2023 年 9 月に 2 泊滞在
Front of house manager からの返信 (投稿日 : 2023 年 11 月 10 日)
Good afternoon Andrew, Thank you for your feed back. I will just advise that all guests were notified via reception staff or restaurant staff. your complaint was dealt with on the morning the power cut.

2/10 (非常に不満)

Richard

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Cold and the room had to heating.
2023 年 10 月に 1 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Richard We are sorry to hear this, and that it affected your stay. Your feedback is important to help us keep making improvements. And hope you may consider coming back to us in the future.

10/10 (非常に良い)

Charity

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel
Great stay, great hotel, great staff. Was originally only meant to be staying one night but liked this hotel so much had an extra night.
2023 年 10 月に 1 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for your feedback it helps us to keep improving our standards of service. We are thrilled that you chose to extend your stay with us, and hope to see you again soon.

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brandon welcomed us and gave us a beautiful room. Amazing grounds, lovely room and exceptional staff.
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for your feedback, and kind comments. We hope to see you again.

10/10 (非常に良い)

Elizabeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were in one of the Fairway suites away from the main hotel building, it was extremely comfortable with a separate seating area it was nice having our own little "house" to come back to. The food in the restaurant was excellent and the staff very pleasant and attentive. Great place to stay even if you aren't a golfer!
2023 年 9 月に 1 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for your feedback it is important to us as it helps us keep making improvements, we are thrilled that you enjoyed the Fairway suite. And hope you would choose to come to us again.

10/10 (非常に良い)

Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyable staff with friends. The room was beautiful and staff were friendly and helpful.
2023 年 10 月に 1 泊滞在
Shannon Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Your feedback is important to us, we are glad to hear that you enjoyed your stay and hope to see you again.

10/10 (非常に良い)

Varda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful stay
2023 年 9 月に 2 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Our guests feedback is important to us, Thankyou. We are glad to hear you enjoyed your stay and hope to welcome you back again.

10/10 (非常に良い)

Claire

2023 年 9 月に 1 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for your review.

10/10 (非常に良い)

Gregory、Carefree

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is truly a special place if you seek luxurious accommodation in a secluded, beautiful country estate with breathtaking views, yet minutes from central Perth, near Scone Palace and convenient to points North. This beautiful, inviting house is exceptionally maintained and offers a complete range of amenities, a spa, golf course and driving range. The bed and bedding are among the finest I've experienced. The staff are first class and make one feel at home. There are two restaurants, one international class gourmet cuisine and the other a casual setting offering steaks, burgers, and lighter fare. I was only able to stay one night and enjoyed a delicious dinner of grilled hake, potatoes, a portobello mushroom and grilled tomato, accompanied by a nice glass of Italian Rose. There's a wonderfully comfortable lounge/bar and quiet library for reading and relaxing. My only regret is that I wasn't able to enjoy the experience longer!
2023 年 9 月に 1 泊滞在
Shannon Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for your wonderful feedback. We are thrilled to hear how much you enjoyed your stay. And hope to welcome you back to Murrayshall in the future.

10/10 (非常に良い)

Shandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

8/10 (良い)

Neil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel grounds are amazing. Terrific views from the patio and a lovely walks around the grounds. Overall, the service was good with the exception of dinner in the bar where the wait staff may have been new or inexperienced. Breakfast made up for that and I would return again.
2023 年 9 月に 1 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for your feedback it is important to us it helps us keep improving our standards of service, We are sorry that you was let down through your stay. And hope to ensure that is does not happen again.

6/10 (普通)

Dr. Ralph

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old outdated and dirty bathroom. Some rooms seems to have renovated bathrooms though. Very slow and incompetent staff. Checking took 25 minutes. Getting a coffee for breakfast took 20 minutes. OMG.
2023 年 9 月に 1 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for your feedback We are sorry that some factors of your stay let us down. We are working hard to improve this.

10/10 (非常に良い)

hayden

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stunning location with beautiful spacious rooms. The service was outstanding. Breakfast was excellent and the croissants and pastries freshly made. The grounds are beautifully kept and the overall feel is magical. My only twon minor constructive criticisms: Elevator-style piped music cheapened the dining experience slightly (personally I prefer silence to piped music) and the coffee could have been better quality. But, on balance, still 5 stars from me, I'll definitely be going back. T
2023 年 8 月に 1 泊滞在
Shannon Stewart- Reception Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thankyou for the 5 stars, we appreciate it. Our guest feedback is important to us as it helps us to improve our standards for the future. We hope to welcome you back to Murrayshall again.

10/10 (非常に良い)

Elspeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely place
Really nice room, comfortable bed (medium firm). I didn’t eat at the restaurant as only fine dining was available in the evening. Lovely countryside.
2023 年 8 月に 1 泊滞在
Reservations からの返信 (投稿日 : 2023 年 8 月 22 日)
Thank you for a lovely review.

10/10 (非常に良い)

Grant

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding hotel with great service. We booked last minute as our other accommodation wasn't suitable. The hotel is very dog friendly allowing dogs in the cairns restaurant and gave us a little doggie bag on arrival. We had one of the lodges outside the hotel (as we had a dog) which was lovely. Large superking bed that was very comfortable, big bathroom with bath and shower and seating area with a sofabed (that was used for our daughter). The room was clean and very comfortable, just lacking a fridge. The staff were amazing and very accommodating, from getting us milk late at night to giving the dog treats they were very attentive. Special thanks to Isabel, Danny, Jason and Elodi who looked after us so well. The hotel is situated on a golf course where you are able to walk your dog, wildlife is everywhere and we saw deer and rabbits every time we were out. Highly recommended and would definitely book again.
2023 年 7 月に 1 泊滞在
Casey からの返信 (投稿日 : 2023 年 8 月 13 日)
Thank you such an amazing review. we look forward to your return.

10/10 (非常に良い)

AMMISADAY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente servicio de todo el personal!!
2023 年 8 月に 2 泊滞在
casey からの返信 (投稿日 : 2023 年 8 月 13 日)
Thank you for your review. Hope to see you again soon.

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、施設のコンディションと設備
Beautiful and quiet. Some of the best views around!
Casey からの返信 (投稿日 : 2023 年 8 月 13 日)
Thank you for your review.

8/10 (良い)

Nicola

2023 年 6 月に 2 泊滞在
Reservations からの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for your review

10/10 (非常に良い)

Hilda

2023 年 6 月に 2 泊滞在

8/10 (良い)

Paul

2023 年 5 月に 1 泊滞在

4/10 (不満)

john

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent stay , friendly helpful staff
2023 年 5 月に 1 泊滞在

8/10 (良い)

jean-luc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superbe hôtel
Très bel établissement dans un écrin de verdure. La chambre Murray Room est d'un très grand confort. Le seul bémol : il n'y a personne pour monter vos bagages ce qui est regrettable dans un établissement de ce standing
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One night stay
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

gregor

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful location, accommodation, food and staff. Golf great too. I recommend
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

ANDRE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
kadからの返信 (投稿日 : 2023 年 5 月 24 日)
Dear Mr Andre,Thank you for taking the time to complete the survey about your stay and experience at Murrayshall Country House Hotel and Golf Club. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart, thank you very muchWe hope to see you at Murrayshall Country House Hotel and Golf Club again soon!Kind regards,Murrayshall Country House Hotel and Golf Club

10/10 (非常に良い)

Sharra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay and the staff we had was amazing! Definitely recommended
2023 年 5 月に 1 泊滞在
Reservations からの返信 (投稿日 : 2023 年 5 月 13 日)
Thankyou for your review we look forward to your return.

10/10 (非常に良い)

Nicole

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very last-minute choice after a disastrous attempt to stay elsewhere in Perth. Due to a large wedding party, the hotel and restaurants at Murrayshall were largely full, but they were nevertheless gracious in accommodating us in a suite in one of their outlying buildings. Large, beautifully appointed, extremely comfortable in every regard with a wonderfully deep soaking tub, and to top it off, they offered room service. After our earlier misadventure, this was heaven. Highly recommended.
Reservations からの返信 (投稿日 : 2023 年 5 月 13 日)
Thankyou for your Wonderful review we look forward to your return.

10/10 (非常に良い)

Steve

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great hotel
very nice hotel, great golf course, food very good if you like al a carte, i'd prefer more traditional pub grub, they have a bar menu but only open thursday to sunday i think, would definitely stay here again.
2023 年 5 月に 1 泊滞在
Reservations からの返信 (投稿日 : 2023 年 5 月 13 日)
Thankyou for your review we look forward to your return.