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「Clean and comfortable」

「I booked on Expedia and had my confirmation number but when I arrived, they told me they couldn’t find my reservation. It took over 40 minutes to get the problem rectified and this is at 10 o’clock at night. There was no real apology and the person at the desk did not handle the situation well at all」

「The staff was friendly. The room smelled like mold and mildew the door was sticking from swelling and difficult to open and close. There were puddles of water on the countertops and mildew spots on the baseboards. The bathroom plug didn't work therefore not even the hair dryer.」