The rooms were nasty and dirt all over the floor! Gum on the coffee pot! Spilled old coffee, finger prints on mirrors! Huge full dumpster of trash right outside the window next to the pool! Pictures are a joke not like that in person! Also wouldnt give us a towel to shower with!!!!! Said we needed to wait till 8am!! Will not stay again!!
Tara
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Racquel
家族旅行
2024 年 6 月 23 日
気になった点 : 施設のコンディションと設備
The person at the front desk seemed to racially profile me they had occupants at the pool BLASTING a speaker but he brings it upon himself to call my phone and tell me they don’t allow parties (we didn’t have music playing didn’t even have tv on!) He saw decorations in my window and just automatically assumed there would be a problem. There’s a 2 hour limit on the pool the people blasting music stayed out past the time limit so we didn’t even get to utilize the pool which was the ONLY reason I even booked the room. The rooms were barely clean. The bedding looked dirty, just overall bad experience. The person at the front desk fails to give me an extra key. I go and ask for an additional key and still “threatens” me with the you “can’t be loud speech” all while the other guests were still at the pool blasting their music. Will not recommend and will never come here again.
Racquel
2024 年 6 月に 1 泊滞在
6/10 (普通)
Terese、Champaign
2024 年 6 月 20 日
良かった点 : スタッフとサービス
Terese
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Theresa、Carbondale
出張
2024 年 6 月 15 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
After a long drive the staff were great; I slept well and enjoyed my stay.
Theresa
2024 年 4 月に 2 泊滞在
4/10 (不満)
Michael
2024 年 6 月 9 日
気になった点 : 清潔度、施設のコンディションと設備
Physical condition is bad
Michael
2024 年 6 月に 1 泊滞在
4/10 (不満)
Fawaz
2024 年 6 月 9 日
Outside your room is in need for massive cleaning and reasonable update
Fawaz
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Dana
小さなお子様連れの家族旅行
2024 年 6 月 8 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
nothing
Dana
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Rachel
2024 年 6 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rachel
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Sean
出張
2024 年 5 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The person behind the desk was more interested in smoking and talking to her boyfriend, then addressing the issues with my room. Acted like i was bothering her when i had concerns
Sean
2024 年 5 月に 1 泊滞在
6/10 (普通)
Christina
小さなお子様連れの家族旅行
2024 年 5 月 28 日
気になった点 : 施設のコンディションと設備
Management needs to make sure people are not smoking inside rooms. And people sitting in their cars parked all hours of the night partying and smoking. Obnoxious younger crowds with no respect of others. They need to be more way more strict on this. Housekeeeping was good. Staff were polite. Parking is good. Definitely needs upgraded rooms and property. Good for the price other than what is mentioned above.