Find hotels near Parque de cofra, Cuautitlan Izcalli from ￥8,562

"Clean room, friendly staff"

"Room very clean. Staff very professional and attentive, AC brand new very pleasing. Location, very central a short walk to most central attractions, area very safe. "

"Terrible"

"Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review"

"Safe"

"Needs new mattress "

"beds are not that comfortable. The bathrooms smelled"

"Excelent service and excelent attention "

"All things Ok"