First of all, this was a nice condo in a great location. The condo was comfortable, and we had everything we needed. Amenities like shampoo, conditioner, detergent were provided which was nice. We had plenty of paper products, trash bags, dish soap, etc.
The property manager was awesome and very responsive, which was nice.
We did have a few hiccups, though. The door lock (key code style) would randomly not lock, but a call to the manager was followed with a quick visit from a very nice maintenance worker and new batteries which solved the problem. We had a lot of trouble with the fireplace, and kept having to relight the pilot light, hold the pilot light button for several minutes at time to keep it from going out. It finally became so much trouble that we quit using the fireplace. (Management tried to help us, but we were unable to get it to work consistently.) My biggest issue was probably that the rugs were full of dog hair which made me wonder if the condo had been vacuumed. I first noticed white dog hair all over the rug under the kitchen table. Luckily there was a vacuum in the unit, so I used it to vacuum the rug. Then, later that first day, I picked up my son's black wool hat that had been lying on the rug in the living room, and the hat was covered in white dog hair. At this point, I vacuumed the whole unit, including the bedrooms. Hopefully some communication with housekeeping will remedy this situation in the future.